I love this place! If you're a food nerd (or possible an Alton Brown fan) this is the place to find…read moreall your kitchen gear! Gear you actually need, not the crap walmart tries to sell you. Baking sheets, pots, pans, lids, coffee supplies, cups, plates, glasses, storage bins, bar ware, bar gear, tables, chairs, microwaves, knives, pizza stones, spiders, spatulas,....and yes the industrial stuff restaurants needs.....but the average person should REALLY be shopping here too! Everything is piece meal so if you need one lid for a pot, buy one lid. If you want the pot with the lid, buy that. No BS just choices!

From the owner: HRI Supply & Design Inc. is a full-service restaurant equipment dealer located in Erie,…read morePennsylvania. We provide complete hospitality and restaurant layout, design and development. We have 40 years combined experience in the food service industry. Contact us today for more information.

I purchased a Staub braiser with grill lid last fall. initially, it was excellent, but the first…read moretime I used the grill pan, it scorched and the red enamel peeled off in a few spots, leaving red paint permanently on my stove burner. I contacted S.T.O.P. immediately and was told by Victoria, that she'd look into it. It took her more than 3 weeks to get back to me, despite several attempts to contact her and ask what was going on. Finally, she made arrangements for a courier to come to my house and pick up the damaged item. upon receipt, Staub was to send me a replacement. Again, two weeks went by unail she contacted me to let me know they had received the returned item. Then, weeks went by and I heard nothing, nor did I receive my replacemen. I finally was able to reach Victoria and she said she hadn't received my return, and yet, I had an email from her to the contrary. I was furious and took it to the next level with the customer service manager, Christine. She was very nice and sped things along. She learned that they had lost my return. What a fiasco. She was able to get me a replacement finally and offered to give me special pricing on my next purchase in order to make up for their mistakes and my trouble. When I later contacted her, I found out that special pricing did not apply to sale items. And to boot, she offered me special pricing on two regular priced items which I found out were being sold by other retailers at the very same lower price. So there was, in fact, nothing special about it at all. This whole process took about 4 months. A very disorganized, unprofessional company. Don't purchase anything from them if customer service is important to you,

From the owner: s.t.o.p. Restaurant Supply has been servicing the restaurant industry for over 20 years, from two…read moreconvenient showroom locations in Kitchener and Sudbury. Both showrooms are open to the public. Our product catalogue is also available online. s.t.o.p. Restaurant Supply distributes and supplies china, smallwares and equipment to restaurants, hotels, institutions and so much more. A strong partnership with Flanagan Foodservice allows shipments to Flanagan customers using their food distribution system, reaching every corner of Ontario and portions of Quebec as quickly as overnight. Our online ordering system allows us to ship across Canada. At s.t.o.p. Restaurant Supply we believe in Service To Our People and are committed to being your supplier of choice. Contact us for more information about the 5000 products we have available.

My experience making an online purchase from this company was negative. Several of the items I…read moreordered arrived in inoperable condition, despite being advertised as fully functional. When I notified them of the problem, instead of offering to replace, repair, or issue a refund for the defective items, they accused me of "scamming" them and provided no resolution. If you are considering doing business with this company, be aware that they do not stand behind their merchandise. If you ask them to be accountable, they will likely respond in a discourteous and unethical fashion.

Andy is awesome to deal with. New and used equipment. Warehouse is in Erie. Tons of equipment at…read moregreat prices.

I wasn't impressed. I don't think they should be able to call themselves wholesale for a couple of…read morereasons. We went to this location in order to purchase small sample size cups for an event. Their cup supplies were not very well organized and it took some time to find it. We went through the grocery section and noticed that the prices are basically grocery store prices. There is no wholesale. If someone was looking for much larger sizes of things for a restaurant, they could certainly find it there. However, I found it expensive they have fresh produce which could be purchased more cheaply at Costco at the cash register. We were asked if we would use our PC optimum card and that's when we realized this is a grocery store with some restaurant supplies, one of the big things that should have triggered that thought was that there's no membership required. In terms of the staff, I found people very friendly, and the location is quite good. If I were just reading the staff, they would get a five star.

I stood in line behind a problem customer. Jinny the cashier handled the matter professionally…read moreworking to scan his items and answers his questions and stood strong to nuisance remarks. This location has essentially costco size items at superior to Costco price and does not require membership. It's one of my favourite places to go to. The staff are very nice, no line ups and price scanner error lives here. My favourite item to buy is the Chapman bucket ice cream. Buffet quality ice cream serve to enjoy at home. Cheers!

The technicians and things are fine, but this place is just so money hungry, they clearly do not…read morecare about whatever problems you have, and just make sure you have a valid credit card. I have been working with them on a mere fryer, and have been told 7 times (yes I counted) that it was COD. Never about how I feel about the service, or really anything else. 2 people on the phone, each brought up twice. Technician brought up the credit card 3 times! Like yes, I have a credit card, you will get paid.

Purchased over $3200.00 worth of equipment and then made a service call to them 2 weeks later. They…read moreasked our technician for a credit card and refused to talk to him or arrange a call until he had one. Really a poor way to do business! This was all because I called them to move the equipment we purchased into the proper location I guess dumping it off right in the center of the store was good enough. The gentleman that works for them was very nice though. They need to take a few lessons in customer service from him. I like to buy local but these folks are just nasty.

So i really enjoy(ed) SKOR. a while back they changed to London Cash and Carry, which is fine. But…read moretried to go there today for the first time in a while and they've changed their policy to only allow business inside. I was told this wasnt pandemic related but a permanent new policy. I suppose i understand this, but it was kind of a rude surprise. Ive been a customer there for years and to just no longer be allowed in is kind of Shit*y. I'd love to be able to continue shopping there but I guess thats no longer an option.

Skor is a wholesale supply place that is open to the public. Your "membership" is free…read more They sell everything here that a restaurant would need (plates, cups, utensils etc). They sell boxed meat like bacon, hotdogs, hamburgers. They also sell huge cans of things you would maybe never need. Nacho cheese sauce? Poutine? 24 candy bars for those binge days? Now I buy none of those things. But they do sell 50 lb bags of potatoes for $12. They sell milk, eggs and butter. And vegetables. And I admit to buying industrial size pickles...because pickles! Really...go halfsies or threesies with some friends and you are getting a great deal. With less packaging.