I had to use BDO years ago. it was a smooth process which took stress off my shoulders and stopped the calls from creditors. I recently had to acquire info on my case from years ago and Claudette was happy to assist as well as efficient with my request. I would recommend this company to anyone!! you won't be disappointed read more

Was introduced to my BDO accountant by my financial advisor and had high hopes that they would serve my family's accounting needs for the next few decades. After some positive first impressions (including answering some tax related questions before I even became a paying client), the level of customer service soon took a noticeable dip. Multiple major mistakes were made on my family's tax returns, including a "keying error" that inflated my amount owed by several thousand dollars; knowingly sending me an incorrect return to sign; neglecting to convert one of my securities from USD funds to CAD funds (even though it was clearly indicated as such), etc. The last error resulted in an incorrect filing and interest penalty from the CRA. To their credit, they apologized and resolved their first two major errors. However, when I requested to discuss the third one, they responded by abruptly dropping my family as their clients instead, stating basically that we had become too much work for them. They corrected the error eventually but never issued an apology or explanation and have ignored all further requests for information since. Contacted BDO Canada twice to offer my feedback after the busy tax season had passed but it took them a week and a half to respond to me, and only after I mentioned that I would be contacting the Better Business Bureau to write a review. Sorry, but would not recommend. Update: both my wife and my tax returns filed by BDO were recently reassessed again by the CRA, resulting in additional amounts owing plus interest penalties. Turns out that a total of eleven T5 and T3 slips were not filed even though BDO had access to both the paper and digital copies of all my tax slips. read more