I bought hearing aid from Family Hearing Aid Center several years ago. Every three months I get an…read moreappointment to check my hearing aid, get it cleaned and get a supply of batteries. No charge. This is an excellent value added that is not advertised and greatly appreciated. once I heard about a new hearing aid and asked Wes about it. He said my hearing aid is just fine and I do not need another one. He said that other hearing aid is not better than the one I got. Excellent advise, they are not just trying to sell you a product but offer valued advise.

Wes consistently provides excellent, outstanding service. He always makes sure that the hearing…read moreaid is working as it should.

My mother-in-law & I went for our 3 month check up, as usual, another great session, Jason & Wendy…read moreteam is awesome. This was my last check up because I am getting my new hearing aids from the VA. I will miss the Jason/Wendy team, they are absolutely caring, supportive & give the best service. I will miss my quarterly check ups, because, I know VA cannot compare to them. Thank you for the many years of great hearing service. So, if you don't have a hearing center, try them, you won't be disappointed. Thank you for over 5 years caring for me & continued support for my family.

When I first realized I had a hearing problem I went to the Family Hearing Aid center downtown. The…read moreexperience there was just fine but when their office opened in Kahala with Jay Lariosa and wonderful Wendy in the office, I transferred immediately and I'm glad I did. (It's closer to home too.) Jay has taken good care of my hearing with regular testing, regular cleaning and listening to my concerns. Communication is so important and Jay is an expert at it. Wendy is an epic office administrator, kind, gracious and always with a smile in addition to being super efficient. Overall, I feel that I am in very, very good hands in the "Family" of the Hearing Center.

Just found out about him passing...he was my hero. He treated me from 2009 to 2015 and did the…read moreoriginal biopsy that diagnosed me with stage 4a nasopharyngeal cancer. He remained my physician until I needed ear surgery and he referred me out in for further treatment. Always positive, his nickname for me was "the comeback kid" as I recovered...and at age 45, I guess I was a kid to him. Bless his heart, the best doctor, ever!

I started having trouble hearing out of my left ear. I kinda figured it out that it was probably…read morewax build up. Well after about a couple of days, I tried to use one of those over the counter medications, but it didn't help like it used to in the past. I guess the problem was a little bit bigger than I had thought. So I decided one morning to make an appointment with an ENT doctor. My first inclination was to look up doctors in the area that had good ratings. After settling on a Dr. at Queens, I decided to call. But I was informed that the earliest appointment I could make was two weeks away. Who wants to hear out of only one ear for two weeks? I then called for doctors at Straub and the same thing happened. But I was told that Dr. Kaku could fit me into his schedule in about an hour. I was kinda hesitant because I found out that he was in his seventies and there were no reviews on him. But wanting to hear won me over. So I decided to take a chance. Boy was I wrong. Dr. Kaku was great. He had a great bedside manner and he took his time in removing wax from both ear canals. I was told that I had really small ear canals so that kinda made it a hassle, but he used every method to remove all the wax. It was like night and day when he finished. If you see this review and are looking for a ENT doctor, please don't hesitate on going to see him. He was very professional and attentive. Plus I got an appointment right away!

Dr Kieth very professional and knows all about hearing aids and is very well versed in problematic…read moreear conditions

Everyone there was so helpful and Aloha is how trey run their business…read more Smart gentleman did my hearing test and explained everything in a way I could understand. Everyone there listens well and are so kind.

The best customer service I have received from any business, ever. Dr Learner saved our family…read morevacation when she walked me through the process to repair my 90 year old dad's hearing aid. She was patient, understanding, and kind. Thank you for everything!!!

Dr Lerner was so helpful and accommodating. I am visiting here from the mainland, staying in Kona…read more I am not a patient of hers as I have my provider at home. She was in Hilo and helped me immensely on the phone. She was prompt to pick up my call even though she was traveling. I can't say enough good things about how helpful she was!

Bought my Mom here a few times and the staff is very friendly and professional. Much care is given…read moreto my Mom, given her age and hearing issues. Highly recommended to anyone who is looking for that special personal touch with their ears. Great location with plenty of free parking for the first hour.

As a long time hearing aid wearer, I've experienced hearing aids and service from a number of…read moreplaces from online, Costco and dispensers - both in HI and CA - and Stephanie and her staff are first rate. I didn't feel rushed or talked down to and Stephanie made sure that I was comfortable with the choice of devices but with the operation of as well. These aren't OTC devices they are true hearing aids and while not cheap, they are great choice for my hearing issues and lifestyle, so well worth the extra money. Kudos to Audibel!

Annabel is prompt and extremely knowledgeable and she is…read morevery thorough and helpful in providing her tests and explanations of what she needs from me in terms she confirms my understanding of her expectations.

Annabel is amazing. She helped us find the right hearing aids for my father - does it based on need…read moreand is never pushing anything on price. She is incredibly knowledgeable about hearing aids and finding the right fit. Has helped us with replacements and ensures you get every value possible out of your warranty. Hands down one of the best salesperson we have dealt with.

Today I went to Oahu Hearing Care in Honolulu to pick up my state of art Starkey Edge AI24 hearing…read moreaids with AI technology. These hearing aids are also Auracast ready. Nhan Tran owner and board certified audiologist did my testing, fitting and calibration of these appliances.To say I am satisfied is an understatement. I have been going Nhan for nearly 14 years and he stands out when it comes to customer service excellence, fair and competitive pricing and he along with Jackie and the team are the most technically skilled. If you have hearing issues or not satisfied with your current aids, I recommend going to Oahu Hearing Care -- you'll be in happy you did.

I was disappointed that we had a 1:00pm appointment and were told by the receptionist that Mr. Tran…read morewould be returning by 1:00 and this was at 12:58, or shortly thereafter within 10 minutes if there was traffic. We checked again a little bit after 1:20 and was told he was on his way and should be at the office in 5 minutes. We waited til about 1:30 and decided to leave. It's one thing to wait while other patients are being seen but to wait for someone to return from lunch is not professional. I really don't mind having to wait when other appointments are running behind or it's super busy but it's not ok to wait for half an hour for someone to return from lunch. If that's the case they should not book patients until after 1:30 or 2:00 to give everyone sufficient time for lunch break.

Awesome visit with knowledgeable and friendly associates…read more Clean and great atmosphere to work out and assist patients. The doctor was very helpful in me understanding my hearing loss issue. Thank you, Patricio

Island Audiology has the BEST hearing Doctor Robin Wielens & her team! They are very professional…read more& proficient in their practice. I would highly recommend this audiologist. They're very patient & explains everything very well.

Only looking for money. Selling aids every five years. Usually I have been given cards of…read morebatteries, but on my most recent visit I was offered a card of batteries (probably 8 to 12) for $11.

Well was in here to get a family member a hearing aid. Can you hear me now??? Glenn and staff…read moretook the time to test, fit and even let us try a demo model before deciding. Been to another place that didn't even demo or show a working model. It's like purchasing a car you can't tell how it feels or drives before taking it for a spin. Would recommend these folks as they make their customers feel like family.