Owned by the same people as the Ford dealership. Ford dealership is uninformed and out to take…read moreadvantage of you any way they can. please avoid all Russell Barnett brands. They bait and switched me. Negotiated one price and then changed the price after I got in the store. cannot be trusted.

My husband and I are stunned at how amazing this buying experience was. We were in and out with a…read morenew car in one hour! That includes test driving, getting the estimate on our trade in, negotiation, and all paperwork. They also beat other dealerships on the trade in value right out of the gate. There were no pushy sales tactics and everything was completely above board. We have bought several cars over the years and will never buy anywhere else after this. Special thanks to Chris, the sales manager, and Andrew, our wonderful salesman. We never dreamed buying a car could be like this!

Just to search inventory they want name,email and phone number. I put info in a few months ago, now…read moreit's non stop emails ,I have blocked and put them in spam now it's calls on my phone. I guess car sells are down by their actions. This is why you need a vpn ,they must be selling personal emails, mine is already on dark web from companies like this dealer always trying to pressure you. I tried to look again today at inventory and between personal emails and them blocking me because I rejected all cookies ,makes me wonder about them

Well I must tell ALCON that Russell Barnett Chrysler Doge Jeep in Winchester, TN (931.967.9000) was…read morewonderful to work with. We ordered a 2021 Wrangler custom build via the phone and could not have been happier with the process. Their pricing was better than anyone and they did not try and upsale you at everyturn. Only time we had to go out there was to pick it up! If I ever decide to buy another one, I'll do it with them again.

I'm giving Mountain Auto a 5+ Rating for their friendly and competent service! On a Saturday when…read morehalf of the tire stores were not even open, they were the only one that had a solution for our road trip between Nashville and Atlanta. They were very prompt in getting us back on the road. We made it home safely & love you and your business Flip! Thanks again!

Put Mountain Auto in your contacts if you travel this area. Out of state daughter had to leave…read moredisabled auto in area after late night breakdown on way back to college. Based on positive reviews I called Mountain Auto the next morning and FedEx'ed key to shop. Promptly provided a tow and fixed car in a timely manner for a very fair price. Great, honest service still exist and I found it at Mountain Auto. Thanks !

thankyou so much .we purchased a isuzu box truck from Mikes auto sales ,and we couldnt be happier…read more im very pleased with the truck.its exactly what we wanted . they are great customer service ..Great job Mikes auto sales ,were one happy customer..

We purchased a 2007 Tahoe from Mike's Auto Sales last year. Two days after the purchase the water…read morepump went out in the middle of the road. They hesitated taking the truck back to fix it because it was sold "as-is" but they did, reluctantly. Now we are trying to renew the tags on the truck (we simply had tags transferred last time) it was not able to pass emissions. Low and behold the check engine light was blown so who knows how long it had actually been on. After sinking another $2,500 into the truck to get the knock sensors, catalytic converter, and intake gaskets replaced it still failed emissions. We pulled the dash out to look instrument cluster (where the check engine light is) and found it had been replaced by a SALVAGE YARD! So now we will have to replace the entire cluster costing an additional $400-$500 just for the part - not including labor. Please know we understand this was a used vehicle and with that we expected to have to fix some things here and there. But to have not been told of the work that had been previously done and told that it was a running, well working vehicle, and the check engine light was not on was obviously misleading to obtain the sale. For all we know this owner knew of the issues the car had and was just trying to get it off the lot at the cost of the customer. I would NOT recommend buying a car from Mike's. Please do yourself a favor and look else where. *Updated: Only weeks after the repairs above were completed, the transmission started going out. We are now almost $5,000 into repairs not even a year after buying the vehicle.

These guys have been in business for quite awhile. You treat them right and they will treat you…read moreright. They are honest and fair. I bought a car from them and they answer my question and take the time for any repairs and such long after the deal. They will be fair to you and will work hard to make sure you a comfortable with the deal.

Pretty far drive from Nashville but I must say it was really worth it. Have had my vehicle for some…read moremonths now and cannot complain. Good Used cars are hard to find these days. They provide the CARFAX and are you front and honest with you! The car I purchased was rebuilt and they were able to show me before photos of the vehicle. Cannot complain. Drives great and they were easy to deal with. I didn't feel pressured.

The department was helpful, friendly, timely, and kept the many repairs I had done at the price…read morethey quoted. I felt like I was driving a new car when I left the parking lot. higHly recommend this business. Thank you service dept

So far I've purchased 3 new & 1 used Kia with them & recently had to get a part replaced & had to…read morego back 3 times before they got it right , kept leaving things off or not connected & not very helpful when I needed to have it towed .... I miss the old team they always got Everything right & no problems . are These even Kia qualified ? I guess I'm going to stop buying Kia's . Sorry guys but I know what good service is after buying this many cars from you .

We absolutely love their service department! Mike and his team are honest, friendly and…read moreprofessional. We have taken a couple of our vehicles there for servicing and always leave happy. We even took my classic car in to have the A/C system checked out. My father had installed it, but it wasn't connected before his passing. So we left it to Mike and his crew and they handled it! We won't go anywhere else!

Speak with Chris Burton sale consultant, I have purchased many cars before but I took the reviews…read morefrom here at yelp and Chris is one of the reasons they must have a 5 of 5 stars. He is a very trustworthy and very knowledgeable sales consultant, he is a very professional to work with. The entire process of purchasing my 2024 F-350 was so easy and very pleasant no games no gimmicks here the entire staff was awesome. I highly recommend this dealership and specially Chris Burton Thank you so much Chris and will be back for another purchase for my Son soon

Came in from out of state with a dead battery. The guy (didn't get his name!) came out, tested the…read morebattery, warranted for a new one, installed it, and we were back on the road in 25 minutes. Too bad this guy is transferring to another store--great guy!

I broke down in town on Saturday, Christmas eve. Not being from the area, I had no idea who might…read morepossibly be open or where to have my car towed. I figured an auto parts store would know what was going on in town. Luckily I reached Skipper. He gave me the name and number of a repair shop that he knew was open. While I was on the phone we also talked about my car. It sounded like probably a bad alternater. Skipper checked and let me know the part was in stock, so I know the shop won't have to wait! Thanks again!