What can I say? They ripped me off. I asked if a 4Runner I was interested in was available. I…read moreasked if my deposit was refundable. My wife was interested in a another car, and we weren't sure. He said yes, refundable; i'd get my money back. This happened. This isn't "my side of the story." So, of course, now they say its non-refundable. His boss Chris calls me. LAUGHS at me. Left multiple messages with Adam Barnett. Crickets, so far. I called JC back. "Don't you ever F$&*&# call me again?" Who is the client? The potential client. I never in all my life. I never thought a real dealership would do this. Even IF it was a mistake on my part, which it wasn't.

Owned by the same people as the Ford dealership. Ford dealership is uninformed and out to take…read moreadvantage of you any way they can. please avoid all Russell Barnett brands. They bait and switched me. Negotiated one price and then changed the price after I got in the store. cannot be trusted.

Just to search inventory they want name,email and phone number. I put info in a few months ago, now…read moreit's non stop emails ,I have blocked and put them in spam now it's calls on my phone. I guess car sells are down by their actions. This is why you need a vpn ,they must be selling personal emails, mine is already on dark web from companies like this dealer always trying to pressure you. I tried to look again today at inventory and between personal emails and them blocking me because I rejected all cookies ,makes me wonder about them

Well I must tell ALCON that Russell Barnett Chrysler Doge Jeep in Winchester, TN (931.967.9000) was…read morewonderful to work with. We ordered a 2021 Wrangler custom build via the phone and could not have been happier with the process. Their pricing was better than anyone and they did not try and upsale you at everyturn. Only time we had to go out there was to pick it up! If I ever decide to buy another one, I'll do it with them again.

Hats off to these boys! Hero's and seriously great…read moremechanics! Thank you guys for your prompt, attentive and quick professionalism! We seriously appreciate you! Keep up all the great work, if we ever need you we will return!

My longtime mechanic. Work on my cars and truck. Have…read moreinstalled aftermarket improvements. Good service with a sense of humor. Tires, too.

thankyou so much .we purchased a isuzu box truck from Mikes auto sales ,and we couldnt be happier…read more im very pleased with the truck.its exactly what we wanted . they are great customer service ..Great job Mikes auto sales ,were one happy customer..

We purchased a 2007 Tahoe from Mike's Auto Sales last year. Two days after the purchase the water…read morepump went out in the middle of the road. They hesitated taking the truck back to fix it because it was sold "as-is" but they did, reluctantly. Now we are trying to renew the tags on the truck (we simply had tags transferred last time) it was not able to pass emissions. Low and behold the check engine light was blown so who knows how long it had actually been on. After sinking another $2,500 into the truck to get the knock sensors, catalytic converter, and intake gaskets replaced it still failed emissions. We pulled the dash out to look instrument cluster (where the check engine light is) and found it had been replaced by a SALVAGE YARD! So now we will have to replace the entire cluster costing an additional $400-$500 just for the part - not including labor. Please know we understand this was a used vehicle and with that we expected to have to fix some things here and there. But to have not been told of the work that had been previously done and told that it was a running, well working vehicle, and the check engine light was not on was obviously misleading to obtain the sale. For all we know this owner knew of the issues the car had and was just trying to get it off the lot at the cost of the customer. I would NOT recommend buying a car from Mike's. Please do yourself a favor and look else where. *Updated: Only weeks after the repairs above were completed, the transmission started going out. We are now almost $5,000 into repairs not even a year after buying the vehicle.

Pretty far drive from Nashville but I must say it was really worth it. Have had my vehicle for some…read moremonths now and cannot complain. Good Used cars are hard to find these days. They provide the CARFAX and are you front and honest with you! The car I purchased was rebuilt and they were able to show me before photos of the vehicle. Cannot complain. Drives great and they were easy to deal with. I didn't feel pressured.

These guys have been in business for quite awhile. You treat them right and they will treat you…read moreright. They are honest and fair. I bought a car from them and they answer my question and take the time for any repairs and such long after the deal. They will be fair to you and will work hard to make sure you a comfortable with the deal.

We have been using Russel Barnet Kia to service our Kia Sorento since moving to middle Tennessee…read morealmost 2 years ago. It has always been a pleasant experience. Easy to book appointments, quick service, friendly and knowledgeable staff. When we decided to purchase another SUV we went to talk with them. Shane was our main contact, and he was great to deal with. We would highly recommend him. Jalen, also in sales, helped when we went in and picked up the vehicle. He is another great guy to work with. We would recommend this dealership and their staff for purchasing and/or servicing your Kia.

Great experience. Very easy to deal with. Service does an outstanding job as well. Upfront with…read moreeverything, no hidden (protection packages) added to my purchase.

Speak with Chris Burton sale consultant, I have purchased many cars before but I took the reviews…read morefrom here at yelp and Chris is one of the reasons they must have a 5 of 5 stars. He is a very trustworthy and very knowledgeable sales consultant, he is a very professional to work with. The entire process of purchasing my 2024 F-350 was so easy and very pleasant no games no gimmicks here the entire staff was awesome. I highly recommend this dealership and specially Chris Burton Thank you so much Chris and will be back for another purchase for my Son soon

We absolutely love their service department! Mike and his team are honest, friendly and…read moreprofessional. We have taken a couple of our vehicles there for servicing and always leave happy. We even took my classic car in to have the A/C system checked out. My father had installed it, but it wasn't connected before his passing. So we left it to Mike and his crew and they handled it! We won't go anywhere else!

Great Selection. Clean Vehicles. Mechanically sound. Free Oil Changes great perk‼read more

I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.