What can I say? They ripped me off. I asked if a 4Runner I was interested in was available. I…read moreasked if my deposit was refundable. My wife was interested in a another car, and we weren't sure. He said yes, refundable; i'd get my money back. This happened. This isn't "my side of the story." So, of course, now they say its non-refundable. His boss Chris calls me. LAUGHS at me. Left multiple messages with Adam Barnett. Crickets, so far. I called JC back. "Don't you ever F$&*&# call me again?" Who is the client? The potential client. I never in all my life. I never thought a real dealership would do this. Even IF it was a mistake on my part, which it wasn't.

Owned by the same people as the Ford dealership. Ford dealership is uninformed and out to take…read moreadvantage of you any way they can. please avoid all Russell Barnett brands. They bait and switched me. Negotiated one price and then changed the price after I got in the store. cannot be trusted.

We bought a Ford Certified 2011 Fusion a year ago. Kidd Ford doesn't do high pressure sales with…read morethe salesman playing good cop/bad cop with the sales manager trying to squeeze every penny they can. They do offer financing through Ford Motor Credit but they don't pressure you to use them if you are paying for the car directly or using a credit union loan. Their service department seems to be competent and honest as well. So far I trust this dealership more than most I've been to.

AMAZING!!! I…read morerecently wrote a very unflattering review about a not too far removed experience I had at Brown Lee Ford. The response from ownership (Mr. David Lee) as to my experience showed me they "get it!" The professionalism of the staff blew me away, from my wonderful saleswoman Emily Duncan (always responds and communicates, I was impressed), to the managers, to the sales staff, to the finance dept, to the service dept (talkin' to you DETROIT! ;-) to the owner Mr. Lee himself. Mr. Lee, great leadership by you shows in your top notch staff! Mr. Lee knew I was coming in and showed up on a Saturday on a holiday weekend to make sure that I was cared for truly blew me away! Not only that, they put me into what I truly wanted and made me one happy client. I purchased the Shelby Supercharged (750 hp) "Black Ops" F-150 by Tuscany. (He's a beauty!) Let me ask you this? How many car dealership owners show up on a Saturday of a holiday weekend to right a wrong? I'm guessing not many. Mr. Lee, you took a tough situation and turned me back into a lifelong client again. This is my 3rd high performance truck I've purchased from one of Mr. Lee's dealerships, it surely won't be my last. (Not by a long shot! My girl has her eye on the White Hennessey Velociraptor Ranger already) Here's the "kicker" that sealed the deal for me, I live in Franklin, TN, Brown Lee Ford is in Morrison, TN, (that's a 3 hour round trip) and offered if and when I need service, DETROIT is going to drive to my home with a loaner and take my truck back to the service center at the dealership, are you kidding me? That was above and beyond my expectations to say the least. When it was time to drive off (after a nice detailing to make BRUTUS III shiny), Mr. Lee, Emily Duncan (my saleswoman), and service manager (DETROIT) all showed me off after a little chat. I end with this, Brown Lee Ford had to do a thing for me, they WANTED too! If you want to have as good experience as possible at a car dealership, go to the BIG BOYS toy store and see Miss Emily Duncan and the staff at Brown Lee Ford, you'll be happy you did! Mr. Lee, you were a gentleman and a great deal maker, you're aces in my book! To the staff, I am humbled and grateful for today's experience. Regards, Larry W.

I have purchased two.cars from Bentley Wholesale and they have both served me well. Any issues I…read morehad at the time of purchase were quickly addressed. Alex and Mr. Bentley have always treated me very well.

These folks are so wonderful. Rhonda is a wonderful finance manager, who explains everything to…read moreyou and is willing to work with you and your budget. Gary, the mechanic, and Alex, the sales manager are two of the most honest people I have ever met. I have dealt with alot of used car dealers in the past, so many that I learned how to work on cars to keep from being taken advantaged of, and I have never had any issues with these folks. Alex will tell me as soon as I point out a car if there are issues that I need to be aware of, to the point where he won't sell me the car. The first car I bought from these folks, I drove it off the lot and the transmission started slipping. I drove it back to Gary and he drove it and told Alex 1st gear was getting ready to die. I was immediately given my money back. I found a 2013 Ford Focus there that Alex and Gary gave a green light. Perfect car. I had reason to go shopping for a second car. Went straight there. Found a Toyota Prius. We thought it needed a new master cylender. They worked on it and worked on it. Found out it needed a sensor and they were going to take it back to the auction. Found a Toyota Camry there and again, perfect car. I wouldn't go anywhere else.

My full size suv was very detailed and ran smooth... I will rent from there anytime.. I made a…read morereservation and everything went quick.. I had no problems and it was also cheaper then all the other rental places!! everything was awesome !!!!!

This place has great employees I've done bought three cars from them and they are awesome they take…read morereally good care of you and Justin really does his job good.i would tell anyine who wants a car to go talk to Justin. Thanks for all the help over the years and the owner is a great guy.

Great customer service and even better pricing. My sister and myself got our cars at Quality, the…read morecars are actually really nice. Everyone's really friendly, and they are more than willing to help if one of us had a problem.

I was looking for a late model Ford F-150 and found one on the internet and it happened to be at…read moreValleyside Automotive. I called and talked to the owner Orion and he sent me pictures of the truck inside and out. He assured me that this was the truck I would like. He held the truck for me until I could drive to Huntsville to look at it. Upon arriving at the dealership the next day I was greeted in the most professional way. After talking to Orion the truck was everything that he had told me it was. I purchased the truck for a great price and if the occasion arises that I need another vehicle he will be my first call. Orion and his staff are very professional and actually care about their customers. Johnny Duncan Northport Alabama

Many people feel jaded by their experiences of buying and selling cars. If you think that way, you…read morecan rest assured that you are in the right hands with Orion Jackson. Not only does he do a great job and communicate well, but he also gives impeccable customer service and is just an all-around great person. You will not be disappointed.

Since I'm associated w a business based on awesome customer reviews I felt the need to leave one…read more Found the exact car we wanted thru an add. Fast Rides contacted me back on a day there were closed. I am purchasing from out of state and they are making the transaction easy and enjoyable w great communication. Can't wait till the car comes. I will update more after.

From the owner: Fast Ride Auto specializes in getting everyone approved. All credit types need a car and shouldn't…read morehave to pay more because they have a few bumps on their credit. Fast Ride Auto is a small dealership in Whitwell TN with a small staff. We still do everything a large dealer does. CarFax on all vehicles, warranties are available and 3 months free XM radio on all newer vehicles. Hours are set to be able to get more inventory however we are always working. We will respond quickly to any emails and we forward calls when we are not in the office. Financing is available. Become apart of the Fast Ride Auto family. Let us save you money without hassle and without the wait time. We are here to serve you. Without you a small dealership like us wouldn't be in business. Inventory is always changing and can be viewed on our website or Facebook.

Tucker was a amazing Salesman! My son and I had a phenomenal experience with him. We totally LOVE…read morehis new car.

I've taken my vehicle to Woody Anderson multiple times for oil changes, an engine mount…read morereplacement, an oil pan replacement, and other repairs, and every experience has gone smoothly. I've never had any issues, and the employees have always been kind, professional, and helpful. It's reassuring to have a dealership I can rely on for quality service. I definitely appreciate their consistency and would recommend them to others.

Russell Barnett Ford has the most skilled and honest dealer service center that I have experienced…read morein my sixty years of owning cars. Chris Mantooth, the service manager, has gone out of his way on several occasions to save me money on a repair. Dealerships are infamous for charging outrageous prices for labor and parts, but Russell Barnett is one of the rare exceptions. Phil White

They could stop lying and trying to upsell unneeded service. I scheduled for an oil change and…read morealignment. They tried to tack on rear brakes, serpitine belt and a coolant flush. With fords history of coolant intrusion and piss poor transmissions not going to happen. I'm looking for a different dealer. I have ZERO trust in these guys.