Good staff, good prices. Good selection. The team always goes above and beyond to help the…read morecustomer.

Terrible customer service. Asked for help finding wood for…read moremy stairs. I was told by 2 associates to walk out to "the barn" and look. Huge area. Forklifts going back and forth. I was lost out there and there was no one out there to help me. Came back in and went to the customer service desk and was told they have it. Waited for 20 minutes and was given the wrong wood. Restated what I needed and was told they didn't carry it. Absolutel a no gives a shit attitude. I should have, and will, for now on go to Maze Lumber. Incompetence, carelessness, and blaming the customer.

1. Bed was supposed to be delivered the week I bought it from Grand Prairie Mall. I called a few…read moredays after it was supposed to be delivered. They told me someone would call me on Monday to reschedule. That call never happened. Later that week I went into the store to coordinate the delivery of my bed. Also, I was supposed to be called when the mattress pad arrived in the store (I had to pick this up) and again no one called for this either. Grade F for delivery and customer service 2. The day after I received the bed I wanted to return it. The smell was so bad we had to close the door to our room and open the windows. Whole family had headaches and felt sick. Called and said we wanted to return the bed but they said they do not do returns. The owners son said this is the industry standard. This is a lie because I called American TV, Mattress Firm, Stegers, and Denver Mattress and they all have a return policy. One store even lets you return up to 100 days after purchase. Grade F for Return Policy and Honesty 3. After a month of airing out our room, we were finally able to start sleeping on the bed. We were expecting to have a great nights rest on this very expensive bed. Sad to say it was one of the worst nights rest. It was so soft and didn't feel anything like it did in the store. They were kind enough to exchange this bed for a more firm mattress but it cost us $800 (more expensive bed). This bed is also too soft and didn't feel anything like it did in the store. They will let us exchange this for another mattress but the mattress is cheaper. The owner said it was $400 cheaper and we wouldn't get the difference for an in-store credit. It's just a mattress for mattress exchange. In the end we would lose the $400. However, I did some research on the internet and the bed we want to exchange for is not just $400 cheaper but over $1600! Grade F for customer service and honesty. In the end, we still can't sleep on the new $$$ bed because it kills our backs. We are sleeping on our 15 year old traditional mattress. Please do not think that Tempur Pedic mattress will solve your sleeping issues. It made ours worse. So before you sink your hard earned money into this style mattress, make sure you purchase from a store that has return policy that favors the customer. Basically your choice is any store but The Back Store. A smart man learns from his mistakes but a wise man learns from others.

I went looking for a good match and brand of foundation. It's a small section in Kohl's, but I…read morethought for this area, it was pretty good. Customer service was excellent. I also found a small spray vial of my favorite cologne which I hadn't bought since I was in Utah, and was completely out of it. Since it was my birthday, I also had a nice free birthday gift that was facial cleanser and moisturizer that I ended up really liking. I recommend it and would not hesitate to return sometime.

From the owner: Sephora wants to teach and inspire clients to play in a world of beauty, while creating the world's…read moremost loved beauty community. Sephora invites clients to play with over 14,000 products from over 200 brands including exclusives like Fenty Beauty by Rihanna, Rare Beauty by Selena Gomez, Sephora Collection and more. Clients can experience Sephora anywhere by visiting the Sephora website or the Sephora app.

Most staff members are friendly and helpful. Management is easy to deal with. Staffers in the…read morelumber department have done an excellent job cutting plywood sheets and linear lumber. In the appliance section, management has been more helpful than salespersons in working with me on prices. I got a great deal when I bought 3 appliances there 2 years ago. At times they have excellent clearance sales on "oops!" paints and stains.

Home Depot PERU IL not Hinsdale. Bought a brand new Samsung Bespoke refrigerator in July - freezer…read moredidn't work - called service desk they said to unplug it and plug it back in - still didn't work - but Home Depot only backs it for 48 hours then you are on your own with Samsung. Still hasn't been resolved - $2800 brand new appliance that doesn't work. Home Depot just takes your money - doesn't care about service. Bravo. I will never buy another appliance there again.

Order on line pick up in store. Always ready when I go in to pick up. Employees are always helpful…read moreand answer any questions you may have.

This was my first time in this location, and I was pleased. I didn't want to shop during the candle…read moresale, so I waited until Monday to come in and purchase the buy 3, get 3 free. Everyone here is really nice and attentive. When you walk in, there's a greeter that gives you a bag and you shop. I will definitely be back soon to select more body wash and lotions.