The reason I'm reviewing them a two is because they had dead chicks just sitting in the customer trash can and when I asked the farm manager he seemed happy about it. The reason the chicks are dead is because they don't take care of them, their water is always empty or spilt everywhere which can lead to health issues for the chicks. Same with the feed, it's always spilt too. When I'm righting this review I'm also talking about many other stores that sell animals not just this one rural king. They also don't care for their rabbits that they sell because they're kept in very small, metal cages that hurt their feet. I understand that they can't have very much room due to many reasons. But, there are many ways to upgrade their miserable lives. Like switching their water and food more frequently than just when it's empty. I was nice and gave them two stars though because they had all of the normal ones things as one store does. It's just makes me mad that no one cares about the quality of the animals lives in stores. read more

I've always been a fan of Rural King, and this one has the most friendly people. They are always so happy, and anytime I hear a worker outside of the store, they always say they love working there. It's a home away from home when I walk in there. I've never been dissatisfied with anything I've purchased or been helped with! I love the store! read more

Placed two kayaks on layaway and planned to get them yesterday for my sons birthday tomorrow. Some idiot allowed them to be sold to someone else. I didn't flip out on those who refunded my money because idk who sold em and I won't blame all rural king workers for a few retards. I will mention how their own workers I know who previously worked there said they do it all the time and will let their workers get yelled at by customers who got screwed. Management won't take responsibility. DO NOT TRUST THEM FOR SOMETHING IMPORTANT, my son can't have the birthday gift I planned now. Everywhere is sold out. Effingham Illinois rural king management is worthless. Only giving two stars because the workers who refunded me did do all they could to help me. Management is too stupid to hold products they promised with their "layaway" #ManagementSucks #Untrustworthy read more

Usually I have an okay experience, nothing worth reviewing. The shelves are stocked and the floor is messy. Staff usually is under educated but that's normal for a store that only plays minimum wage. Today however was the most annoying day I've had her. Their ad states they have wheelbarrows.. cool, it's a beautiful day so let's get some work done around the yard and pick up some other things while we are at it. 4:15 we pay for our items and I mention how I was a wheelbarrow mentioned in their ad. Unable to find it in the store I was hoping someone could direct me there. Under educated and completely uninformed on what's going on, remind you, is the staff here. One sends me one place back by guns, another sends me outside. Outside I meet a guy who says they have them just not put together but he can do it for a few extra minutes. Okay.. cool. We wait for them to all radio each other and decide if they have any, even though the stock says 10 of one kind and 6 of the other. Idgaf what type of wheel barrow it is, I just want one of them for the great love of the lord. I paid for everything and they said to come back in an hour and it was going to be ready. Left at 4:33 according to our receipt. Got here at 5:40.... and they call for it to be delivered to the front. Okay... waiting again. More waiting, if I was a man I would have a 5 o clock shadow by now I've been waiting so long. Finally someone comes up to me saying I need to go to the repair shop to pick it up since they won't roll it through the store. Sure not an issue that's fine.. get me car and bring it to the location outside. Get in the "repair" shop... lol... ITS NOT EVEN DONE. Like not even close!! It's a beautiful day out and I've officially wasted two hours waiting for this damn item. Really?? I'm actually still waiting as I write this. Guess who's not getting any yard work done today?? It's 6:16 and I'm still waiting. Menards might be more expensive but worth returning this damn thing and driving across town to get it. Maybe he will finish it before planting season. read more