Craig Loose helped make our dream of becoming Buckeyes a reality in 2019 with our home purchase…read more Then In 2021 he remembered that one of our financial goals was to eliminate PMI (Private Mortgage Insurance) from our 30 year conventional loan. Craig reached out to me and shared that the home values in our area had increased and that now would be a great time to refinance to eliminate the PMI. He found us a great rate and handled all of our paperwork like the pro he is. The process was a breeze and his communication was always easy and super fast. If you are on the fence about refinancing, it's time to get off it and make it happen. Working with Craig, you won't regret it!

Need a home loan? Contact Todd at Prime. I can't say enough good things about him. We purchased our…read morehome a year ago and Todd took care of everything seamlessly.

Matthew Casey is an expert when it comes to the home buying process. As a first time buyer, he was…read moregreat in explaining the process and took a step-by-step approach from me randomly calling him during the week to being there once I said my closing papers. I highly recommend Matthew for anyone who is looking to buy a home. He also has a great support staff who is around to answer any questions you may have. I am truly grateful for Matthew and his team, they do awesome. work!

Matt Casey is the best! I've worked with him on every loan I've had. He goes above and beyond to…read moreseal The deal.He has patience and takes pride in his work. I highly recommend him to anyone who is a new home buyer or an investor. He's made the process painless each time.

As first time homebuyers we were anxious and had many questions, but Terry Traxler and his team…read moremade everything such a smooth and easy process. Terry found the best loan for us and worked to ensure we understood everything. He and his team were there for us every step of the way and made sure to inform us how far along we were into the loan. We are very pleased with how everything turned out and are so thankful for everything Terry and his team did for us. Thank you Terry! Tad and Diedra

Terry Traxler helped my family get the best possible mortgage a few years ago. I called him a few…read moreweeks ago with a few questions, and he called back the next day with the answers that I needed. He also gave me some tips on how to save on my monthly mortagage. I did what he advised, and now I'm saving money every month. Thanks Terry!

We originally decided to go with Mortgage Concierge because they had the best rates. Kyle was our…read morefirst point of contact and from there the process went pretty smoothly. Jennifer and Joe were always helpful, courteous, and quick to answer our questions. There was an issue that we found out about a few days before closing. It turned out that Mortgage Concierge bought points in order to secure the rate. By that time, we were basically backed into a corner because it was too late to apply for a mortgage somewhere else. They called and said that they will refund us the amount since it was their mistake and that the check will be sent out 15 days after closing. They ended up taking longer than 15 days and we kept calling them but never received a response. In the end, Kyle got in touch with us and refunded us the amount. He explained that they were closed for weeks due to the holiday season and ended up wiring us the money so it was faster. Overall I'm really satisfied with them and would definitely go through them again

I have closed 3 loans with Kyle and his team at MC. Two residential and one commercial. They have…read morethe best rates, and smoothest process for closing. Not sure what else you can ask for. The ability to do both commercial and residential was helpful as Ive found a lot of lenders don't do both (or a a minimum you deal with totally different people for each) - especially larger banks. My loan in 2010/2011 was especially difficult as I had recently started my own business and there was an IRS issue where a tax credit I had received was holding up all sorts of stuff. Kyle helped me get through it and closed - a few other lenders had said it was impossible.

An experience I wish I could give a zero for, negative stars would be better. This company has no…read moreclue what they are doing, how to treat customers, communicate, effectively handle customer concerns, not to mention any follow through or standards that they are supposed to live up to. How they are still in business is beyond my comprehension. We had 2 different lenders because one moved and they weren't smart enough to realize they couldn't continue to work in the state we were in so we got switched to another person. The two lenders didn't communicate to each other nor communicate with us almost screwing us over to not be able to get our house. Communication was horrible. Wouldn't answer for weeks on end. We had no "transition" to a new lender we just got an email one day from a random person with no explanation. Had to constantly follow up. They get paid thousands of dollars from our loan and treated us like we were #2587945 Our final documents were wrong, never confirm our wire transfers of over $70,000 and since haven't confirmed and followed up that they paid off our cars. Not to mentioned charged us for a power of attorney we didn't end up using and told them we were using, because they have zero attention to detail. Customer service team got a little done but nothing changed. Always needing a document again, wrong things, needing more, zero concept that I don't do mortgages everyday so I have no idea what they are talking about half the time and why I seek out a professional in the industry to have the knowledge and insight that i do not. Please go somewhere else. Save yourself the sleepless nights. I had so many not sure we were going to have everything in time. Luckily they got us approved and ready the day before our closing. Mind you we worked with them for 6 months!

So my husband calls me at work and says this mortgage company wants our passwords for our emails…read more Wtf! Why would this scam of a mortgage company want to see my email correspondence. Also wants our social security numbers? What kind of scam company is this?!! They have two stars on Google reviews, that tells you something about this company. Fraud!

Revolution helped me from thinking I'd never qualify to be a homeowner to making my first home…read moredreams come true. Jordan was amazing and walked me through the process step by step, working with myself and realtor seamlessly letting us know all our options. Would definitely recommend Rev Mortgage to anyone looking to purchase a home--especially first time home buyers.

We went with Revolution off our Realtor's recommendation. We did a cash out refinance in order to…read moreuse the cash out for a down payment on a 2nd home we were buying. They assigned two different agents and things got confusing as we would get automated texts/emails from both when paperwork needed to be signed. But when you logged in the site wouldn't direct you on which house (or mortgage as we were getting 2) needed the work. Not that big a deal, as I would be understanding since most people aren't getting 2 mortgages. Next thing, the appraisal company they used sent me a bill stating IT MUST BE PAID before the appraisal would take place. So I paid it. However, I guess that it should have been settled at closing rather than me paying it in advance. Again, that that big a deal and something I could over look. Next thing, my wife goes into work the Friday evening before we are supposed to close on Monday. And her co-worker tells her that a girl called from Revolution Mortgage trying to verify her employment. We'll the HR is closed on Friday evening. So the lady from Revolution tells my wife's co-worker that if this doesn't get verified our closing will be delayed. And could she "PLEASE, PLEASE verify it, as they have made a few mistakes already and don't want to delay closing." Why are we waiting till the last minute? Luckily, when the lady from Revolution gave my wife's name, my wife's co-worker did verify as they were friends. If she didn't know my wife, she wouldn't have been able to verify it. Now comes closing day. We go to the title agency and start the closing process. Its for the house we are buying, not our cash out refinance. I ask the guy, shouldn't we be doing the cash out refinance first? He says he has no idea, he just the notary on this one and the other lady working the desk will take care of that for us, later. Basically, all he cared about was to get his done. So we finish up and we ask about our cash out refinance and everyone starts scrambling around. Nobody is sure of what is going on. Long story short, they didn't have it ready. And if it didn't get done before 2 PM the family selling the house wouldn't have their down payment on the house they were set to close on. So they told us they would figure it out and bring paperwork to us. We leave, an hour later they call and say the can't bring it to us and could we come back. So we have to go back and take another hour to sign doc on our cash out ref. After all that, guy from Revolution calls to apologize. Very nice of him to do that. But also promises to make up for all of our inconveniences with some Cameron Mitchell gift certificates. Fast forward 4 weeks, we are in the new house and loving it. However, I've yet to receive those gift certificates. The agents who handled our mortgages were responsive and helpful if we had questions or issues, so I give them 2 stars for that. But if I had it to do over again, I'd shop for my own Mortgage Broker.

I absolutely love State Farm! Unfortunately I had to freeze my bank card, and my auto pay is due…read moretoday. I immediately placed a call for assistance in making my payment on the phone. These guys are amazing, sincere, and efficient! I even feel better about my situation. Thanks Kyle, and happy to be a loyal customer. May your office remain blessed.

Always willing to help with an issue! Kyle responds in a reasonable amount of time and offers…read moremultiple solutions to resolve your concerns.

Had to use roadside assistance. Had some issues with website and app, so called Kevin. He provided…read moremultiple options and continued to check in with us to make sure we were all set.