It was very difficult to get my parents established with this practice. Initially, I tried to…read moreoverlook concerns because I understand healthcare offices can become very busy. Unfortunately, we experienced repeated issues with communication, follow-up, and professionalism. After my mother had a tooth extraction, she was sent home without clear after-care guidance. She experienced significant bleeding through the gauze and was unable to reach anyone at the office for assistance. She ultimately had to call another dentist for advice on managing the bleeding. A few days later, she still did not know whether her stitches were dissolvable, which should have been explained at the time of the procedure. Only after she followed up were arrangements made for stitch removal. More recently, my mother received a crown and experienced severe pain once the numbing wore off. She could not chew and even lightly touching the area was painful. I suggested she request a bite adjustment. Again, no one answered the phone, so she went directly to the office and received an adjustment, but her pain continued. She was advised to take high doses of pain medication despite her age and history of renal insufficiency. She took only what she felt she could tolerate safely. At her next appointment, which was scheduled for a filling, I attended with her to discuss pain management concerns. The assistant who prepared her was kind and explained that the nerve may need time to settle after the previous procedure, and we appreciated that explanation. When Dr. Scarfe arrived, the interaction became uncomfortable. He expressed frustration that my mother had not followed the medication recommendation. I explained that she had concerns due to her kidney function and asked that we speak respectfully and professionally. During the discussion, he acknowledged that he did not know her current labs but continued to insist the recommended dosing was appropriate. As I translated for my mother, the conversation escalated further and he ultimately declined to continue treatment. At that point, I agreed and chose to leave the practice. I thanked the assistant and receptionist for their help and accepted the referral that had been provided. As a healthcare professional myself, I found the interaction disappointing. My concern was not disagreement about treatment recommendations--it was the manner in which concerns were addressed. Patients deserve individualized care, respectful communication, and consideration of language barriers. If communication is difficult, interpreter services or designated contacts should be used. I cannot recommend this practice based on our experience.

I wish I had heeded the previous yelp review. Dr. Sharfe put a crown in for me. After it was in…read morehe did not ask if it was comfortable. It definitely wasn't. It stuck up far above the surrounding teeth but he said it was because of the novacaine; no, it wasn't. I went back again and he ground a little more off, but still didn't ask if it felt alright. He told me it was, it wasn't. It was so bad that it was hard to eat, so I went back a third time. This time he went ballistic and started yelling and screaming at me. He said he went to school for 8 years to study this (dental school is only 3 years). I told him to stop yelling at me, but he was all red in the face and continued yelling while taking a little more off, still not enough. No one's ever screamed at me like that and all over an uneven tooth. I'm in my late 70's and have many fillings, crowns, etc.. Every other dentist asks if it feels alright and keeps going until it does. He won't ask but tells you it's fine (Gaslighting). I think this may have been his first crown since dental school. On his website under "experience" there is nothing. As a grandmother, I would never let a child near this guy. 3 out of 3 appointments were delayed by at least 1/2 hour with no apology or thank you and after the first appointment he didn't even say hello-bad manners. I now have to go to a real dentist to get this ground down to chew properly. The hygienist and the other people here are very nice (I feel sorry for them). This guy clearly needs anger management and shouldn't be dealing with the public until he gets it.

We really liked this dentist. He's thorough, professional, and friendly. And the hygienist was very…read moregood too. My mouth felt so clean!

I went to Dr. William Butrica recently. Having moved from Chicago, I was wondering what the new…read moredentist experience would be like. He and his team far exceeded my expectations. He was way more thorough then my previous dentist and more technologically advanced. I had to have a filling done that my Chicago dentist would have most likely missed since his technology is not as advanced. The procedure was pain free. His dental hygienist did the cleaning. She also made a huge difference. My teeth were so much whiter. I cannot wait to go back. Highly recommended, very professional and friendly.

I'm certifiably anxious going to the dentist. Lazy habits as a child and unfortunate heredity has…read moreequaled A LOT of dental issues over the years. Petersen Dental a referral from a co-worker and I was shocked how far out they were booked. That could've been my first clue but I didn't think much about it. Unassuming building and a simple waiting area was my intial impression. From that moment forward, from reception staff to the hygienist to the dentists... every thing and everyone has been amazing. Clean. Professional. Caring. Understanding. Helpful. Trustworthy. I could go on and on about how great Petersen Dental is. I don't lovvvve going but I don't dread it either. (ha!) That's huge, really.

Highest possible recommendation. Excellent care from the front desk and excellent care from the…read moredentists and techs. We have been going here for 3 or 4 years now and they have absolutely earned our loyalty. I'm trying to come up with more things to say. All I can say is I'm deeply grateful to have these folks as my dentists, and they have earned my loyalty.

The dental hygienist does an excellent job of cleaning my teeth! And the dentist are very helpful…read morein making sure that your teeth and mouth are healthy. And they do the best they can to help you learn how to brush your teeth and to do it twice a day for two minutes. They encourage you to use a water flosser and electric toothbrush.

Outstanding dentists, compassionate, always excellent care, and they're very reasonable. Family &…read morefriends have been going to them for years. Highly recommend. Office staff are very friendly, take time to answer any questions, and book appointments efficiently.

The best dentist office I have ever been to. Professional, kind and highly skilled dentists and…read moresupport staff make for an excellent experience. They are at the top of their field using the best most current technology and products. They are also super attentive and fundamentally kind. My forever dentist!

As a patient who needed extensive work of every type and kind, I can say Fountaingrove Dentistry…read morechecked the box at every level every time . At one point or another, I have had every one of the incredibly talented practitioners spend some time inside my mouth. The level of professionalism runs deep and wide. I can't say enough about the kindness and careful approach from the literally every person that you speak to from finance to finish work. No one cares more about your smile.

Dr Bashti to the rescue…read more Had a cavity that I put off fixing and one day it became very painful. I hadn't been feeling very good the previous week and it turned out my tooth had become badly infected. I texted for help on Thursday evening and I was seen at 8:45am the next morning and made it to work on time. I was given antibiotics and was told it needed to be worked on asap and scheduled me for Monday. I was not looking forward to a weekend of pain but Monday was better than any other office could or would have scheduled me. Saturday morning Dr Bashti calls me and says he thinks I should come in right then and take care of it. Less than 2 hours later he has my infected tooth pulled the tooth next to it repaired and taken care of. It's been a week since the work was done and my jaw was hardly sore the last week and I'll be chewing away good as new very soon. I've seen this dentist a handful of times over the last 7 years and can't recommend him enough. This was the first time I saw other patients in the office and it was clear that they also were very pleased with their treatment and grateful to him for his care. I am a wimp when it comes to mouth pain and other than the initial novocaine shot it was painless. I didn't even have time to worry he did the work so quick. While I wish I never had to see another dentist again, I know that I will definitely have to many more times in my life and I feel like I'm in good hands as long as Priceless Dental is still around.

Discussed the price before the service, and then after claim come back I ended up paying almost…read moredouble the estimate. He could have done a lot better with the estimate otherwise I would not agree to the service. Though claim amount can be difference, but not almost 50% difference, at the end of the day I just feel like I am lied to. Service the first time was good, second time just feel rushed and painful. I commented on how the second deep cleaning was much more painful and he just smirked it off. Combining with having to pay double the estimate, I would not recommend my family to his office.

Very friendly and efficient care. Also takes my Medicare dental insurance. I've had routine…read morecleanings as well as crowns done and am happy with all.

Today the dentist spent time with me and explained different ways to treat my broken tooth. I…read moreappreciated his effort and expertise.

I am a new patient with them. At my first appt. I was disappointed that they couldn't do my…read morecleaning, they just took x-rays and said the hygienist was busy. Then they scheduled me to come for cleaning 3 weeks later. Then a week before they called me saying they needed to reschedule, gave me new appt 10 days later. Finally the date came and I went in for my cleaning, by this point I was a bit annoyed, but ok. Well, it turned out I was seen by Dentist Dr. Yon, not a hygienist, odd but fine. She was so quick and efficient! I was out in 35 min total! And no pain, very little discomfort, no sore ness afterwards, I could have dinner well. (At my previous dentist I was always super sore , even a day after my cleanings). so happy with this experience. Will be coming back to them for sure!

I went for wisdom tooth removal and was quoted 1020. The day I went in I was charged 1257. She did…read morenot mention the total, I had to ask to confirm. She explained it was because of insurance. I understand sometimes insurance can be complicated but I think it would be appropriate to let the patient know before hand. That's almost $300 more than I originally thought I would be paying. I wouldn't be able to cancel either because they still charge you if you cancel. Overall unprofessional. In a customer focused setting I think a customer should be notified of a large change like that. Also in a previous appointment, the receptionist was really snarky when I asked questions. 0 stars if I could. Also while I was waiting the receptionist/ the managers were talking about the customers and called them bitches when they had them on hold.