I like Runza, usually hits the spot and I don't normally have a problem. However, I was not happy with the particular experience. I have been to this Runza more then once, and don't have to much of a problem. It's not the best Runza I've ever been too, and on more then one occasion, unfortunately I've been less then satisfied. We went there last night, and the cashier was so preoccupied with cleaning and running around doing everything else, I don't think she knew what was going on. She seemed very distracted.. She messed up the order of the lady in front of us, missing part of the meal entirely. She screwed up our order, forgetting our sauces, and the couple behind us didn't get the right order. This was at 8 pm, so it wasn't exactly busy. She had each customer wait while she kept cleaning, and mind you there were no gloves involved, while she handed us our food/sauces. The food was sub-par last night. My husband and I both ordered a cheese burger and it was a tiny little burger and the edges were burnt and crunchy. Not really how I like my Runza burger. Will I continue to go here, yes, however, don't expect amazing service when going to this location. read more