1. Runde Hearing Solutions

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Dubuque, IA

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Runde Hearing Solutions

5.0 (1 review)
Open • 8:00 am - 5:00 pm
Updated 1 month ago

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3 years ago

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Dubuque ENT Head & Neck Surgery

Dubuque ENT Head & Neck Surgery

3.0(7 reviews)
2.0 mi

UPDATE: #2 Did not take me to collections…read more Updated to 3 stars because of that. No further stars as all the hassle I had to go through, pulling teeth would be preferred vs. dealing with this office manager ever again. Customer service is not in her vocabulary. UPDATE: Office manager called me back but was still confrontational! Updated to 2 stars only because a doctor in the office later called me. No follow up from their office but assured me they would take my money and not go to collections. We will see... I've seen better customer service. Original post: Dr Herther was superb at taking care of some surgical issues, it would be 5 stars in my book. Their Office Manager & total lack of customer service is what brought it to one star, ZERO star if I could. Never received bills from them, sent us to collections, no phone call no email no nothing. Office Manager would not stop the process even after paying 20% and offering more in 2weeks. ZERO customer service from her! Would travel to Iowa City or Chicago before recommending this office due to their billing practices.

We had an awful experience with Jeanette Hruska. My child will not be back to see her & would…read morerecommend you look for another audiologist if you have small children in need of audiology services. I tried to contact the office manager twice, to express my concerns, and never received a call back. Update, both the Dr and office manager reached out and resolved all issues.

Runde Hearing Solutions - hearingaidproviders - Updated October 2026

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