My first stop for anything electrical. Its a great little store, surprisingly they've had most…read morestuff I've wanted in stock, only twice have I had to wait for it to come from another store or go for a little drive to pick it up (if I'm being impatient). Daynon has always been great, a wealth of knowledge and actually shares an honest opinion in the shopping process. Not just an up selling puppet. Actually asks lots of questions so he can help you make the right choice. My son started going there for all his stuff and as do his friends now. Only ever get good feed back. I'll keep up my recommendations.

Domingo was an unreal help when I blew my sub he helped me out THE VERY NEXT DAY! I highly…read morerecommended talking to Daynon or Domingo Great guys!

DO NOT BUY FROM SMS APPLIANCES!!!…read more In September 2024, I purchased an $800 LG fridge from SMS Appliances for my basement suite. The fridge was delivered and plugged in by their staff. The unit remained unused while finishing touches were completed on the suite. Upon move-in, my tenant and I discovered that both the fridge and freezer were completely non-functional. I contacted SMS Appliances, but they refused to assist, claiming their 30-day warranty had expired. They offered a technician visit at my expense, so I scheduled one for February 13th. When the technician arrived, he only spoke Ukrainian, making communication difficult. While working, he caused a strong gas smell, alarming both me and my tenant. It turned out he was leaking refrigerant into the unit. He completed the repair in 30 minutes, and I was charged $241. On March 15th, my tenant reported the freezer had stopped working again. I called SMS five times, left three voicemails, and finally got a response from the manager. He agreed to consider my complaint under their 30-day repair warranty (since February has only 28 days). He initially scheduled a technician for March 17th but later changed the date multiple times, offering vague assurances. When I expressed frustration over paying over $1,000 for a fridge that never worked properly, the manager was dismissive and laughed at my concerns. He insisted the issue wasn't refrigerant-related and that I would likely need to pay for additional repairs--despite the fridge never functioning properly since purchase. When I declined further service, he responded with indifference. SMS Appliances' lack of accountability, poor customer service, and minimal 30-day warranty reflect their questionable business practices. Other refurbished appliance stores offer 12-18 month warranties, and I strongly urge Calgary consumers to take their business elsewhere.

2 Ukrainian delivery guys are horrible ( black tacoma) came into our house to deliver refrigerator…read moreand as their boss mentioned should be wearing shoe covers, but they didn't wear any and walked on our carpets and flooring making mess with their muddy booths . they refused to take it off and more argue about it . I just spent 200 dollars on my carpet cleaning prior to delivery this is horrible customer service! and don't recommend these delivery guys in anyones homes .

I had a defective flooring transition piece and took it in to Home Depot Okotoks location. I didn't…read morethink that I was going to get a refund for it because I was installing a floor for a neighbor who paid for the piece, and the neighbor wasn't with me at the time. However, I was pleasantly surprised that the wonderful young lady (Shelby) at the return counter advised that "not a problem" she would allow me to exchange the defective piece with a new replacement, without the receipt. Wow, now that is service and the reason that I keep buying everything at Home Depot Okotoks!!!!!

Never shopped a lot here but I can get what I need for those projects that needs me to improvise on…read moreoverall I guess it's a good store to shop.

The installer failed to show up to the appointment. No apology was given and they rescheduled. They…read moreshowed up late again and did not have the correct equipment and supplies and did a low quality installation.

From the owner: Central vacuums, portable vacuums, miele, nilfisk, bags, parts, repairs, service, homecareread more

Profesional staff, repairs/refurbishment done beyond expectations, and great pricing. It took over…read moretwo weeks to get a repair quote, which would be the only criticism.

This store refused to help me when they sold me an apple gift card that was previously activated…read more The scam card was on their sale rack and as far as I am concerned LD is responsible for all the products they sell. Be very aware, London Drugs return policy sucks. I will be boycotting this chain from now on.

I am a huge crafter and I love to scrapbook especially or make picture frames so when I discovered…read morethat I can upload my photos directly to the London Drugs website and they will print them for me and then all I have to do is go pick them up and pay... I love it! It is so convenient!!