Special thanks to Crow who fit Frankie in a new harness and also let me know about Petco dog…read moretraining classes! I hope to sign up soon! It was really nice to have someone who knows what they are doing help me find a harness that fits correctly. I have been to other pet stores where people were not as helpful. Thank you so much!

Came to get some new fish for my tank, service was good and was very knowledgeable about the fish I…read morewas getting. Very grateful for the help they provided as well as very kind.

I had never been, because I never had a need but we have a new puppy and a friend recommended…read moreAllie's. Helpful staff, and sooooo many products. Great to be able to support local. They have dog toys, leashes, harnesses, food, treats, pet cleaners, pet care. Etc. Also great for socializing a puppy inside of a store since they allow animals!

They are AWESOME. I love their store and it has everything I need. They have a wide selection of…read morechicken stuff too. Very helpful store for anything that includes animals. Staff are very very friendly and kind. I recommend them.

Scott is so informative and helpful. They are awesome!!! And I never feel rushed. Thank Youread more

A's Aquatics (formerly critter hut) is the best in the state. I've been a loyal customer for over…read more10 years. They have always been so helpful and knowledgeable. Support local!

One of those places I've known about for years, but never got around to checking it out. Did so…read moretoday, and wasn't that impressed, but I'm not exactly the target demographic. Prices seemed a little high for the clothes and pet food. People were friendly, but again not exactly being in their target demographic I don't think I'd go back.

Surprising reaction from staff, I went to Tractor Supply this morning looking for pellets and asked…read morethe gentlemen at the register about the red bag pellets that they normally sell. He told me they were in the back and that he would ask the floor manager to bring some up. The manager comes to the front of the store and yells at the elderly man working the register and states if they want the pellets they can buy the one that's up here I am not going to bring another pallet up just because you asked for it. The white bags are here and if they want pellets those are the one they get. Mind you I have bought my pallet of pellets from this location 3 yrs in a row, same product. I will not be buying them from this location and personally felt really bad for the way the guy at the register was spoken too. No respect for the older gentlemen and zero respect for the customer, funny thing is the next customer walked in and asked the same question as I did about the red bag pellets that they have been using for years. SAD state of customer service

The staff was very helpful, and the cat was honestly described. We adopted Cookie in a matter of…read moreminutes. The adoption fee is $200 for an adult cat, a little more for a kitten, and a little less for a senior cat. Reservations are required to visit the shelter. It was a great experience.

The team at Pet Refuge is so lovely! Everyone there is willing to go above and beyond to provide…read moreexceptional husbandry for the cats they care for. We are lucky to have them in our community! They have helped so many cats and families in Rhode Island!

I spoke to Wendy on the phone she was on her way to to Arizona to pick up an animal, she was very…read moreinformative and helpful looking to adopt a lil doggie girl. Small breed Joe Riley

What an incredible person! When one of Wendy's longtime clients lost a dog, Wendy put an…read moreincredible amount of time & effort into the dog's safe recovery, even though it was the client who had lost the dog. Wendy drove a long distance to oversee the search personally, taking along the client's other dogs to saturate the area with familiar scent. When she had to leave the area, she contacted me (LostPetTracker.net) about the advisability of utilizing Search K9s and hired a local to oversee a successful humane trapping. Happy Ending! Wendy's compassion seems to be surpassed only by her dedication & determination!

Everything was shipped as ordered, but Tony didn't respond to my comment about chewy.com offering…read moremuch lower prices. Next time I'll try Chewy I dont order from Cewy anymore because the offered discounts "disappear" when you ttry to order them, and yheir customer service sucks. So now, I place my dogfood otders at local reliable brick and morter stores (like rustys.com that do what they promise, albeit at prices that are a bit higher than Chewy advertised (but fails to supply).

Had a couple of good orders through this website, then one day they fell off the map. I paid them…read more$100 and they didn't send my products. I called, I wrote; they don't answer. I went to Facebook to write them there and discovered tons of other people that also say they have been charged but haven't received their products and can't get the company to respond to any form of correspondence. I believe this company is in trouble, otherwise they would have put people at ease and just said "wait a little bit...we're having a computer issue" etc. Instead, they choose to ignore everyone. I have filed complaints with the FTC, the FBI Internet division, my credit card company and am posting as much as I can to destroy their business if it isn't already destroyed. While people have been complaining on Facebook, the company still posts a silly pet picture almost daily! So they are able to see what people are posting. Frankly, I'm surprised they've left their Facebook page up for all of us to communicate to each other on. And feloniously, they are still taking orders on their doggiefood.com site! There's a right way to do business, and this isn't it. I'll be getting my money back from the credit card company for sure.

We know have Holden/Spike Dudley…read more It all happened with looking for a kitten on FOHA's website. A cute kitten caught out eye. We reached out with questions all answered in great detail. We completed an application online and left a payment. One of our close friends was then contacted as a reference. Next thing I knew we had a home visit scheduled which turned into Spike's first night at our home and a member of our family. It was an easy process and we have a kitten that is very easy going and great with our kids (but not so great with our shower curtain but that's just catnanigans!) Note: The adoption fee cost covered chipping the cat and neutering through a local Providence shelter

Had to deal with a situation where we got a runaround on a cat that was being rescued from a sick…read moreowner. Took our deposit, they were careless about fully vetting the situation. Although we appreciate the notion these a volunteers trying to do the right thing but no common sense was used.