First off, I want to say I did not have a problem with most of the staff and I felt like my dog got…read moregreat care. My issue is that I asked for a quote on my dogs teeth cleaning procedure. I received a quote of around $550. The person that gave me, the quote said that it could be higher based on teeth needing to be pulled, which I understood. Once the vet had my dog under anesthesia, he did call me and tell me that there were eight teeth that need to be pulled. He said he was kind of alarmed by that, but I told him to go ahead and pull the teeth. He talked about x-rays and filling some pockets with a material to help further protect the dog from gum, disease, and teeth issues. My exact words to him were just pull the teeth for now. To my surprise when I picked up the dog, the bill was $1500. I spoke to the vet and another employee about my bill. They gave me a $70 credit. I do not feel that I should have to pay for the x-rays or any fees associated with filling the pockets. The teeth extractions amount of to $600. At the most my bill should've been $1200. Lesson learned. Going forward, make sure this office sends you a text message with the exact cost of anything that will be done to your pet. In my opinion, that should be a standard process.

Took my dog to have eye surgery here. He came out looking good. He has his regular vaccinations…read morehere, and they do just fine. Lastly, I was taking him to be groomed here; they do a decent job, and the price is very reasonable. However, I now need to look for a new vet for two reasons. (1) I looked at getting his Simparica trio prescription filled at Chewy because, frankly, they are cheaper online, and almost immediately after, Westside sends out an email that they will not be allowing you to get your prescriptions filled elsewhere because (my paraphrase: they insist on getting their beak wet.) (2) After they've precluded me from buying online I tried to buy 6 months of my dog's meds here last week, and they gave me a box with 3 loose pills (still in blister pack, but torn apart) rather than the sealed manufacturer's box of six that I'd paid for. I balked, and I was given the sealed box of 6 pills I'd paid for. At issue #1, I was disappointed. There's a reason we don't allow human doctors to sell medication, because we are trying to avoid a financial motive in prescribing. While we don't legally require it for vets, it seems Westside specifically INSISTS on wanting a financial conflict. However, it's at #2 that I'm well and truly alarmed. Mistakenly giving me a 3-month supply versus a 6-month supply could just be a silly error. One would hope that when filling a prescription, there would be some attempt to verify, but why was this box clearly not factory sealed? If you're going to tell me you can't pass along prescriptions to other outlets because you don't trust them, you had better be cleaner than Caesar's wife. Which means you're not trying to sell people loosies.

Listen, accidents happen, I get that. I am changing my review not because we had a terrible…read moreexperience but because of how they handled it. I called to complain about a bad groom for the first time ever, Courtney shaved Teddy down to pink skin with blood flecks. His skin was hot and swollen and he was in distress. My husband missed it during pickup because he was keeping his tail tightly tucked, I didn't notice until I arrived home 2ish hours later because he wasn't wagging when I arrived. I contacted them to let them know that I was unhappy that he had been shaved bald from his genitals to three inches up his tail and was so miserable I thought I should take him to the vet. Courtney said that she didn't know what I was talking about, so I sent a photo. She said she could see he had an anal gland issue that he definitely didn't have during his groom (because those develop in 2 hours) and we should take him to the vet. After a trip to the emergency vet his anal gland is all better but he still has a truly BRUTAL haircut. I contacted Angela about the experience and told her that all I wanted was an apology and an assurance that this wouldn't happen to another dog. I got deflection, denials, and doubling down on the fact they did nothing wrong. I know they didn't cause the dog's infected gland but this HAIRCUT? I paid $68.75 for this. Any pet lover would have been apologetic for sending a dog home in this state. It is infuriating to be told that your dog couldn't have been shaved to the skin or have razor burn when you are staring at it! I thought you couldn't argue with the photo but Angela's can. They "used the right guard, give this groom all the time, he had a large mat ( he was groomed regularly by them and brushed daily) they are sorry for my 'situation'." Entrusting your dog to someone runs a risk of accidents, being groomed can cause injuries. Unfortunately you can't trust Angela's to do the right thing if they make a mistake.

My dog has been getting his bath, clip and trim here for quite awhile! He's says he loves it at…read moreAngela's! Timely, courteous, and friendly. It's easy to tell that these folks love dogs. I've never had a bad experience! Thanks for the clean doggie!

The staff was very friendly and made my already anxious dog feel very comfortable, especially with…read moreit being her first time there. They were even able to fit her in for a last minute appointment no problem!

Dr. Gupta is amazing and enjoyable to work with. I have been with him for over 20 years now.read more

Seems like a pretty awesome place. They were able to get our dog in on a holiday weekend and last…read moreminute. I think we have found a new place for boarding! Thanks Pampered Pets!

Ahri had a great weekend stay at Pampered Pets Bed & Biscuit! The staff is super kind and easy to…read morework with. The only hard part is they are under staffed in the boarding area so sometimes getting ahold of someone to book is hard. However, when your dog is staying they instantly pick up because they have enough staff in that area. Ahri seems to be exhausted which means she definitely has a blast! It was a little over $220 for three nights, four stars package and a deluxe sweet. She also got a bath before we picked up Ahri. Keep in mind though she stayed over a weekend which made the rate higher. Overall, I highly recommend this place for your dog or cat!

The doctors are knowledgeable, staff is always kind, we've had a great experience with the vetread more

They have taken care of my 12 year old dog on and off over the last 10 years. They are convenient,…read morekind and caring with my fussy not so kind chihuahua. I give them 4 stars

I've taken my dog here several times over the past 3 years. Everyone is always friendly and…read morelistens to what you want to have done. The dogs are groomed in the order they were dropped off in the time slot. I've always been satisfied with how my dog looks and most importantly how she is treated while there!

They do a great job at working with my temperamental dog. He comes to me after his grooming…read moresmelling wonderful and I feel comfortable leaving him there. Prices have increased everywhere with the inflation and there isn't anything small business can do about that so I don't get to take him as often as I'd like to. She offers free toenail trims between visits. It makes a world of difference. Thank you. You are appreciated.

Contacted this person on facebook a while back and regretted it. Rude and belittling. Cannot…read morepresent any real qualifications other than having had pets her entire life (so have I?...) and being able to to vet school (so could I; I only care who actually HAS gone to school for that, lol). Just very unprofessional.

From the owner: After roughly 20 years of working with animals, and almost 2 years of working through Rover which…read moreturned out to be a huge JOKE of a company, I decided to start my own business here in town doing what I love. We will watch, walk, groom, or just drop by to feed and love on your pet(s), small or large, in our home or yours, and treat them like family. It is not only a labor of love but something that I have dedicated my entire life to. You don't have to worry about your pets sitting alone in a kennel all day feeling neglected as they will be provided with a safe, loving, comfortable, family environment- truly a new home away from home here with us! Please text or email today to set up your free meet and greet. We can't wait to meet you and your companions; furry, feathered, finned, or otherwise! :) Animals with special needs or accommodations are, of course, welcome!

Stephanie has been our dog walker and occasional boarder as well as drop in sitter for the past 4…read moreyears. She is reliable, caring, and punctual with our needs. Our dog has separation anxiety and having a well known sitter has been such a relief. I would 100% recommend her for all your pet needs.

From the owner: Experience peace of mind with a reliable pet sitter who provides loving attention when you can't be…read morethere. I do walks, quick drop ins, house sitting at owners home as well as medication management.