HORRIBLE! No one called me. Despite our reservation until the 16th They sent our dogs to the…read moreshelter on the 15th. I called and the manager or owner was supposed to call me back. It's now been five days with no communication. Oh and they kept all their medications and belongings! What a joke!!

Law's is the best!!! The employees stayed past closing to wait for us to drop off our pups. I've…read moretaken my dog here in the past as well and they have always been great. They are so good to the dogs and pay close attention to instructions for the dogs as well. The employees are always happy and smiling! Overall just a great place to take your dogs! We've tried other boarding places around the area in the past and I was never comfortable leaving my dogs there. With laws, I know they are going to be given the best care. They also have a photographer come and take pics of your dogs that you can purchase!

This was my first ever experience with a groomer & I was beyond amazed with the way Rain Jackson…read morehandled my Sophie (long haired cat). She was absolutely amazing! I've always taken her to her vet to be sedated for her annual "hair cut" . She gets buried up really bad & refuses to allow me to groom her. Having my pet under sedation had always scared me. Rain didn't however, have to use anything other than her calm voice (yes, I have tried, lol). I will definitely be coming back and I highly recommend her to you for your pets grooming needs.

From the owner: We are a one stop shop for all your dog needs. We have dog training and boarding, dog daycare and…read morejust a great place to hang out with your pup. Also we have a fabulous groomer on site.

The Dogs Always Come home played out! Their behavior at home has improved since i have started…read morebringing them to K-9 to 5. The staff are friendly and experienced! my dog runs in the door with excitement everytime we go!

From the owner: Specializing in boarding, daycare, groomings and rehoming of pure bred rescues!read more

Tammy and Megan not only do a wonderful job, but they are extremely thoughtful and caring for our…read moreanimals as if they were their own. They are good humans who I trust with all of my pets, dogs and cats, for bathing and grooming.

Please do yourself and your dog a favor and never ever use…read morethe Animal house for grooming. I have a long-hair GSD who I took in to the Animal House for a bath and nail trim. When I picked her up, she was trembling and just wanted to leave. Those wretched women had shaved her belly and legs and cut some of her nails to the quick and others not at all. They had the audacity to tell me "she was difficult and did not want to be groomed". God only knows what else they may have done to her. I have always used the groomer at Times Corner in the past and they never ever shaved her anywhere. I am so sorry that I trusted these disgusting people with my darling dog. Please don't make the mistake I made and "try" this groomer....fortunately my girls' hair and nails will all grow back, but I feel traumatized that anyone would butcher my dog's coat the way these disgusting women did. I will drive the extra miles to take my girl back to the groomer at Times Corner where I know she will be well treated and groomed. Hopefully people will read this review and run far and fast away from the animal house. DO NOT DO NOT TRUST YOUR BELOVED DOG TO THIS BUTCHER!!!!!!!!!!!!!!!

Ahri had a great weekend stay at Pampered Pets Bed & Biscuit! The staff is super kind and easy to…read morework with. The only hard part is they are under staffed in the boarding area so sometimes getting ahold of someone to book is hard. However, when your dog is staying they instantly pick up because they have enough staff in that area. Ahri seems to be exhausted which means she definitely has a blast! It was a little over $220 for three nights, four stars package and a deluxe sweet. She also got a bath before we picked up Ahri. Keep in mind though she stayed over a weekend which made the rate higher. Overall, I highly recommend this place for your dog or cat!

DO NOT TAKE YOUR PET HERE! As once loyal customers, we had an extremely disappointing experience…read morehere. Our puppy was injured (twice in back-to-back days) while under the "care and supervision" of Pampered Pets. After the second injury, we had to take our puppy to the veterinarian and pay for the care to his injuries and prescribed medication. Both times, not one employee notified us of his injuries. I totally understand that injuries and mistakes happen, especially with puppies. However, it was the lack of transparency that really upset us. After the first injury, we told the staff the following morning that, when we picked our puppy up from daycare the previous day, we noticed had a laceration wound that was still wet with blood. We were told they would keep a closer eye on him. That same afternoon when we picked him up, we noticed he now had a large and very swollen puncture wound from another injury. Again, not one employee notified us of the injury. I brought the incidents to the attention of management, hoping they would provide us with a discount or reimbursement of some kind, for the daycare services or veterinary bill. Unfortunately, we were told the contract they make you sign in order to enroll your dog in daycare has an indemnity clause, which frees them from all injury liability that your dog sustains while under their care. While they aren't legally liable, the way this was handled was just completely unacceptable business practice and their negligence was glaring. My wife and I are newly weds and we paid very good money hoping our puppy would be safe and properly cared for while we worked. Not only did we not receive the services we paid for, we also incurred extra expenses in the form of a veterinary bill and medications. The lack of transparency and handling of this matter was so disappointing, we will no longer be taking our puppy to Pampered Pets. The only recourse we were offered (which they made VERY CLEAR that they did not legally have to provide us with) was a couple of free days of daycare for future stays. The LAST thing we want is to take our puppy back there. Hope it was worth losing a loyal and paying customer. We have since found a replacement Pet daycare and we could not be happier!

My little boston had a blast here with one of her dog friends and when she saw us she just quickly…read moreran towards us. What a great kennel and a great place for anyone to have their dogs stay

I can't give this place enough stars. I boarded my rescue dog for the first time this weekend. I…read morewas afraid of how she would react with being back in the kennel. The whole staff was great with her and were very friendly. I was given updates daily and was able to see how well she was doing. My dog isn't even phased by having to be boarded. Would highly recommend Doggie Daycare and Hotel to anyone!

We took our boxer puppy Kaiser to Heaven Scent K9 for a two week board and train. He was extremely…read morewild and uncontrollable. We picked him up today and if he didn't look the same, I would swear it was a different dog. He still has his amazing personality, but has learned SO much from his training. I am truly blown away at the progress he made in two weeks! We are excited to keep working with him to cement the training, but all I can say is money well spent!

Took my dog to Heaven Scent K9. They are doing a great job training her. They are patient with her,…read moregetting great results. Thanks again for helping get her trained.

TLDR: They'll do in a pinch…read more The good: twice now I've needed to kennel my dog on very short (day before or day of) notice and they've been able to accommodate him which I greatly appreciate. The meh: The first time when I picked him up he was inexplicably wet. Not "I just had a bath" wet, but more "I ran through a mud puddle" wet. Not a huge deal, but what was that about? The not good: The next time my usual dog sitter flaked on me due to a death in the family and I called them up at noon and booked him for that night. An hour and a half later I get a call that my regular (in home) sitter was available, so I called back to see about cancelling. No they won't give me a credit. Fair enough, I understand if they had to turn someone away because of your reservation why should they have to eat that? But this was one hour, and the net result is that I will only call them until I'm 1000% sure I'm not wasting my money.

Have used them before service wise. They are good, but they have a very bad cancellation policy,…read moreeven for genuine reasons. Looks like they don't care once they get paid and there is no cancellation policy and plans to change and they don't understand even if it's a genuine policy they don't give you any credit. Have had dogs for over 15 years never had a boarding that does this. They keep saying we told you ahead of time that there is no cancellation policy and that's the only thing they stick by. Never taking my business back there.

I never leave Yelp reviews, actually this is my first one ever! (It's my first review ever!)…read more -I have been ALL OVER Ft. Wayne since moving here 3 years ago and to almost every dog grooming place here, and this was the first one that did such an AMAZING job! -Christy (Kristi) was the remarkable woman who cared for him. -The entire staff was friendly and professional, and my furbaby was treated exceptionally well! -I highly recommend this place! We will be going back before we left. We set up our next appointment! -For anyone looking for a new groomer, they took about a week to get him in. -They also have boarding & a very clean facility! -Thank you to everyone there and thank you to Christy for doing such an amazing job!!

My dogs were neglected in their care. My one dog didn't get fed two meals in his two day stay and…read morehe gets fed twice a day. My other dog didn't get his daily tooth brushing treat that should have been on the paper that is highlighted but his meds are on there and he only got them the first day! They didn't give them their toys either. One of the toys has a rawhide ring on it and it wasn't touched. On the ride home he got the ring off in the first 5 mins in the car! I prepared all the food for both dogs in bags so all they had to do is dump it in their bowls. I did provide pumpkin for my little guy this time and it was twice as much pumpkin than he needed. They didn't give me my container back or the extra pumpkin. His name and the amount he needed was on the container. There are a lot more issues but I don't have the time to type them all out. The owner has been made aware of the issues and has not responded to my email about how she can make this right. I asked that they start giving a military discount in honor of my boys. Maybe $5 a stay would be great to remember how badly they were treated so they don't do that to another poor dog. I will never trust them with my boys again! To your response. Your staff knew that we are a military family and said that you don't have a military discount! Because I asked! The reason the boys were there were for all military reasons! I gave you days to reply to my second message about how you could make things right and you never did! The first email I sent you never responded to! The reply to your email I waited from the 29th to the 3rd when I sent another message. More proof you can't be trusted.

Belle responded within a few short hours of my request! we easily were able to set an appointment…read moreas if we were talking person! she came to our home and gently, thoroughly, and quickly groomed the overgrowth of nail in our precious allie's feet! for her price she is worth so much more!! so sad that we just now met and she will be leaving the area! just know when yu ever come back for visits, and can pencil a few moments in for allie please contact us!! our babygirl is happy and healing very well! your work was something that in all other facilities base charged 150.oo! you are awesome belle!

We loved having Belle. She was super great with the 3 dogs she just met. We are looking forward to…read morehaving regular scheduled nail trims with her. The dog's nails look so much better. Thank you Belle!!!