To Whom It May Concern,…read more I am writing to formally report an issue that occurred on January 23, 2026, at the Kohl's location in Rock Hill, South Carolina. I arrived between five and ten minutes before closing to make a simple return--well within the posted business hours. Despite this, the doors were already locked, and the staff inside clearly saw me at the entrance but chose to walk past as if they didn't see me. What made the situation even more concerning was that three employees were still inside preparing to leave, and a cash register was open because they were still actively cashing out another customer. As a family who shops at Kohl's frequently and spends a significant amount of money across your stores, it was disappointing to be treated this way. We are highly paying customers, and being dismissed at the door--especially while the store was still assisting others--was unacceptable. I had driven 35 minutes to reach this location before closing, and I should have been allowed to complete a simple return. When a customer arrives within the final minutes of business hours and requests assistance, staff should honor that request rather than locking the doors early or ignoring the customer. I hope this matter is addressed promptly, and that employees are reminded of the importance of honoring posted hours and treating all customers with respect up until the actual closing time. Thank you for your attention to this issue. Sincerely, Rachel

Once again, so many one star reviews written by phantom people who have written only one review…read more When I lived in Northern Va, there was a Kohls very close to my house so I shopped there regularly. When I moved to Fort Mill, I was aware of this location but only stopped in recently due to some marking I saw for their Black Friday sales. I was impressed. They have branded clothing like Tommy Hilfiger, Adidas, Under Armour and Nike. If you're a golfer, you'll be pleased to see their selection of golf clothing at a discount. They also have a brand called Sonoma that offers very good prices and good quality on crew neck sweaters, 1/2 zip jackets and vests. The quality and prices are so good. The other element I like about this place is there are CR Attendants, available. Yes, they are happy to talk to you and help you find a product or answer questions. Thank you Crystal, you represent your store well! Register for their loyalty program before you go and shop. There are multiple discounts and coupons that can be used in store or on-line. They have an efficient Return Desk as well as an Amazon Return option. Their 'deep discount' sales racks are a challenge. Not very organized, many products missing prices and all Jamed into a small rack. I bought a package that had multiple gift wrap boxes, it was $10 bucks. I was very disappointed to see the same product at Walmart for half that price. The line for check-out may be long, but they are very efficient, quick and friendly. The most pleasant surprise when I check out was being selected as the 'random' registered shopper to get their purchase FREE! What!? Yes, they do it once and day, I only wished I had picked out more stuff!

Customer service is always great. Has a nice selection of suits and shoes......And this store has…read moreone of the best bowtie and necktie selections I've ever seen! I recommend you pay them a visit. You'll be glad that you did!

Horrible place, went in and bought a bow tie and asked a man Stanley if they did returns and he…read moresays yes. Come back to return the item after it hasn't been worn and the owner of the business has a horrible attitude and says the do not offer returns. Twisted horrible business with an owner who has no respect.

A little crowded with all the merchandise but they do have a lot of merchandise. From the tshirts…read moretowards the front to the glassware and body piercing stuff in the back, there's lots. I was looking for an unusual gift for my daughter that wasn't blatantly shouting out the F word and found it with a tshirt that looked like her size and a band that I've heard her listen to at least that one time. It's worth a shot.

First off, the manager Dolly is the greatest ever! I started going there when I moved to Rock Hill…read morearound 5 years ago. She knows everything that I like, my size, everything. She can basically do my shopping for me! She also trains her staff extremely well and they are always very helpful! I even feel guilty if I shop at a different Hot Topic! Nikki G.

I've not seen Authentiks before, but here they are in the Rock Hill Galleria. Clothing (it looks…read morelike contemporary men's wear) in sizes from small to larger. Bright colors and stand out designs including a pair or red "tiger print" pants like nothing you've ever seen before. Prices were okay with a few BOGO and half-off deals.

Literally made a purchase and needed to return with in five minutes. This place is a scam. The…read moreowner lied and said they cannot provide a refund as heir system does not allow. (Total and untruthful lie) My advice is not buy or patronize this store. Shady business and thefts.

What a store! So…read moremany selections, so many choices. One of the larger boot barns in the area.

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

Invest in yourself invest in your wardrobe. Highly recommend McFaddens Men's Shop. JP McFadden and…read morehis team are experts in the craft.

Rock Hills Finest! My husband, John needed a suit for a fundraising event. We went into…read moreMcFadden's and were immediately greeted at the door with smiles. JP, the owner, asked questions about the event and explained in detail suit options. John was measured and his suit ordered the same day. We were blown away by the selection, quality and friendliness in this beautiful shop. Highly recommend, not just for a suit. Their clothing lines are stylish, timeless, and highest quality. I wish we had found this sooner!