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    Rue 21

    3.0 (1 review)

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    12 years ago

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    Furs & Clothing of Distinction - White mink with silver fox

    Furs & Clothing of Distinction

    4.2(10 reviews)
    3.2 mi
    $$

    I was quite fond of this specialty store and appreciated it until recently. We were treated poorly…read morewhen simply asking about the possibility of a return. We made no demands, just simply made a request. We knew it was a long shot, but figured we would ask. We would have been okay with confirmation of the no return policy, but the owner was nothing but rude and condescending. She went so far as requesting the shirt be tried on and strung us along. She could have politely stated the policy and left it at that. Furthermore, we would have shopped and would have purchased an expensive dress! I have shopped at this store frequently and was well prepared to do so again. I will never again recommend, bring my friends and family here, or myself shop. I had been willing to spend a bit more to shop local, but I refuse to do so when having to endure an arrogant, snooty, sarcastic attitude. It's too bad the owner cannot not accept feedback, becomes defensive, and continues to treat people disrespectfully. Response: my review is as complete as it needs to be. You clearly don't care to understand or improve. As stated, the return was not the issue as we did not expect it. We just thought we would ask. Your rudeness and snooty, condescending behavior was entirely the issue.

    So we came to GreenBay from California to see the game and my wife needed earrings. We came here to…read morehave her wear them and we paid $29.00 as the owner stated she hand made them. Well they did not last one day. They fell apart all by themselves. If your looking for quality things I cannot recommend this store. Good luck and go someplace else UPDATE: 07/27/2022 After my wife spoke with Jill, we were refunded the purchase of the earrings from this establishment. We thank you for standing by your store.

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    Vanderloop Shoes Green Bay

    Vanderloop Shoes Green Bay

    3.7(3 reviews)
    4.3 mi

    I have never in my entire life had so many problems with a business, let alone trying to obtain…read moreshoes for my special needs son and myself. I have always went to the New Balance Store in Appleton but since this store was close to our home it is why we went there. My husband, son and myself visited on a Saturday in August of this year ( 2018). We went in and my son and myself were both measured. The sales lady appeared incompetent about wide widths and took them over 20 minutes to place 2 simple size order for wide with. The order was then placed and were told it would take around a month or so for our shoes to come in. I get a phone call from a sales woman about 1 week later stating that someone placed the wrong order for my shoes and they did not make my size but they would order several different sizes but this woman was not sure of anything. I told her over the phone that I did not have time to sit there on the phone for 30 minutes debating shoes size and that I would think they should know about shoe size. I went in the store a week after this to get sized once again and the correct order for my shoes, I thought all was fine. I called yesterday ( October 1st) to see where my sons shoes were because it had been since August that we placed his shoe order and to check the status of my shoes. The sales person was utterly clueless. The sales girl said they had no order on file for us even being in the store but there are shoes there but there is no name on them. I am thinking to myself wouldn't a business have a name to an order for product. I asked the sales girl to get into their system and she could enter our name and address and our order would come up. The sales girl told me they have no computers that work. I was so frustrated at this point and told them I would just go to the Appleton store. The sales girl called back and then said, "Oh we have a pair of shoes here but not sure if they are yours or your sons or whose they are?" I told her that I have never in my entire life had experienced such a hassle with getting shoes. I told her we would just go to the Appleton store like I should have because the level of incompetence here is astounding, I wondered how these sales girls even dressed themselves in the morning? So today the phone rings and it is this Vander loop shoes. I asked the girl on the phone if she was a manager, she said she was one of them. I asked her if she wanted to hear customer feedback. She said yes, very rudely!! Then she tried to over talk me, accused me of yelling at her. Extremely unprofessional to say the least. I then again asked her if she wanted to hear from a customer and customer feedback to why I am so frustrated. She then says, "Yes, but accuses me of yelling at her staff." I told her that I am not yelling and would she really want feedback from a customer? She then began to accuse me of yelling at her. I then Yelled at her, "THIS IS YELLING YOU DUMB BITCH!" I slammed the phone up. She then calls me back. I see the caller ID and am like, "Oh now this is harassment." Get this, she calls me back and I answer. I ask her, "What in the world are you doing calling here?" She then said, "I was just calling to tell you I cancelled your order." I told her, "Do not ever call here again, bye bye." I would go bare foot before I ever went to this place of business. Warning for anyone reading this, If you have a special needs child or if you need a special order DO NOT, DO NOT, EVER GO TO THIS STORE! YOU WILL NOT GET HELPED AND THE SALES WOMEN ARE IMCOMPTENT, They make Al Bundy look like a genius!

    Bought a pair of Merrill shoes today and they fit perfectly on my very unusual size feet…read more The salesperson was outstanding! Was In and out in 15 minutes. My kind of shopping. Sincerely, Dale

    Rue 21 - fashion - Updated May 2026

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