This was a very sad day, because we had to say goodbye to our sweet old boxer, Goose. We brought…read morehim in with a lot of pre-existing health issues, and the staff here was so incredibly kind, caring, and welcoming. I've never seen such a wonderful, open-concept vet facility before. They immediately worked to relieve his pain and clearly explained all of our options. Dr. Poole was a great comfort to us during this time. If you ever need an emergency vet, this is the best one!

Visited with my pup this evening and was grateful to the staff at VEG…read more From the moment I walked in the door, we received prompt assistance as well as compassionate care. When the person at the front desk saw me walking up, she jumped up with a laptop and ran to the door. I was immediately taken back and then put in a room with my pet. As the front desk person did intake, another person did a quick exam and vitals on my pup. Within minutes the doctor was in to examine: recommend, and answer my questions. What stood out to me was the compassion that each and every person displayed. They knew that my pup was in pain, and I was stressed, and they truly cared. The staff here was nothing short of amazing.

I cannot say enough wonderful things about Alpharetta Veterinary Specialty & Emergency. From the…read moremoment we arrived, it was clear that this is a truly exceptional facility staffed by extraordinary people. Dr. Nanai is simply outstanding. Her dedication and compassion for each and every pet is evident in everything she does. The way she carefully and thoughtfully explained, our pup, Bulleit's, procedure made it clear how passionate she is about her work and how deeply she cares about her patients. In such a stressful moment, her confidence, clarity, and empathy brought us so much reassurance. Laura was equally amazing during discharge. She was incredibly patient, took the time to give us detailed explanations, and helped us get our baby settled comfortably in the car. Her kindness and calm presence meant more than she probably realizes. A huge thank you as well to Gabbie at the front desk. She was fantastic, walking me through the invoice with care and helping apply our senior discount, which truly made a difference with such a large and unexpected expense. That level of thoughtfulness does not go unnoticed. Honestly, every single staff member we encountered was remarkable. The facility itself is state of the art, spotless, and very welcoming. Despite the intensity of an emergency setting, everyone was warm, caring, and genuinely kind, always with a smile. Although this hospital is a bit of a drive from our home, it was absolutely worth it. Alpharetta Veterinary Specialty & Emergency should be the gold standard for veterinary care and service. We are beyond grateful to have entrusted Bulleit to such an incredible team.

I cannot say enough good things about Alpharetta Veterinary Specialty & Emergency. They truly went…read moreabove and beyond when my puppy, Zoltar, decided to eat something he absolutely should not have. From the moment we walked in, the entire team was incredible. The front desk staff was calm, kind, and reassuring during a very stressful situation. You can tell they genuinely care about both the pets and the owners walking through their doors. The veterinary technicians were attentive, knowledgeable, and efficient. They explained everything clearly, kept me updated, and handled Zoltar with patience and compassion. The veterinarians were professional, thorough, and confident in their approach. It was obvious that everyone there truly knows what they're doing. That level of competence brings so much peace of mind during an emergency. What stood out most to me was how seamless the entire process felt. From intake to treatment, the communication was excellent and the care was top-tier. Zoltar was treated quickly and safely, and I felt supported every step of the way. I also truly appreciated their pricing. For an emergency facility, their costs were very fair and reasonable compared to other emergency clinics. It's clear that they combine high-level expertise with transparency and integrity. In my experience, this facility provided a more comprehensive and reassuring emergency experience compared to other options. The organization, professionalism, knowledgeable staff, and teamwork truly set them apart. If you're ever in an emergency situation with your pet, I highly recommend Alpharetta Veterinary Specialty & Emergency. They helped my puppy when we needed it most, and I will always be grateful for their exceptional care.

I cannot put into words the horror I went through after trusting BluePearl with my dog, Misty. She…read morehad ear hematoma surgery and not long after, she suffered a seizure. She collapsed on the hardwood floor, thrashing and snapping her head from side to side for what felt like an eternity -- nearly 5 minutes. I have never in my life seen Misty like this. She looked like she couldn't even breathe on her own. I truly thought I was about to watch my dog die right in front of me. What makes this even worse is that I was never warned this could happen. The staff rushed her discharge, handed her back to me without any real education or concern, and sent us home as if nothing serious could occur. There was no sympathy, no urgency, no sense of responsibility for my dog's safety. Misty weighs 52 pounds -- in the middle of this seizure I could barely even lift her. I had to drag her limp, thrashing body just to get her onto her bed so she would stop slamming her head on the hardwood floor. No owner should ever have to go through that alone. I even have video proof of this nightmare that I will attach with my review. As her owner, what was I supposed to do in that moment? I trusted these people to keep her safe, to care for her, and instead I was left completely unprepared and traumatized. The lack of compassion and communication at this hospital is inexcusable. I will never bring Misty back here again. Pet owners deserve a hospital that takes the time to properly monitor, educate, and support us through situations like this -- not one that treats our beloved pets like just another number.

I was so impressed with this group of folks. The facility was clean with coffee and comfortable…read morechairs (ok... semi-comfortable:-)). The receptionist was super friendly and I cannot say enough about the tech staff and Dr. Harwell. She spent a lot of time with us, answering lots of questions, and you could tell she really cares about the animals in her charge. I wish she practiced as a general veterinarian as I would sign up first thing. We had almost no wait and were in and out in an acceptable amount of time.

My fur baby was showing issues with his stomach and wasn't his happy go lucky self. We decided to…read moretake him to the emergency vet. I called and was told to bring him in and they'd meet me at the car. The vet tech was so friendly and helped me bring my fur baby inside. We saw the vet within the first minute of arrival. They quickly started assessing him and started coming up with a plan. We were reassured that the medication recommended would help by fur baby and helped back to the vehicle. They even followed up with multiple emails and text. My fur baby is recovering and I'm so thankful for VEG ER-Snellville.

DO NOT take your pets here if you actually care about them. I brought my cat here on the first of…read morethe year because she had multiple concerning behaviors where I did not want to wait until new years was over to be seen. She's an indoor cat but I believed she was bitten by another animal when my parents accidentally let her escape the house. They shrugged off the suspected bite saying she may have fallen on something but we had them run all of the tests to see what the problem could be. Barely looked at the wound. $1,500 to be told that based off her vitals, "she's perfectly healthy and might be stressed." Well, two weeks later she's still been acting "depressed," except when I got home she had a gaping hole in her side where the bite was! VEG told me they would not be able to inspect it for free since it did not happened within 24-48 hours even thought it was still related to the last visit and was overlooked. I took her to a different vet and they were able to identify the blown abscess, put her to sleep, conduct surgery, and give me meds for less than $1,000. Absolutely ridiculous that my cat's injury was overlooked when it was caught early on. I guess your pet has to actually be on their deathbed to get any attention.

How can you leave a negative rating? This place let a dog die of a twisted stomach because the…read moreowner couldn't come up with $8000 for a surgery. Make it make sense, an EMERGENCY vet didn't help save the life of a dog over money. The dog was euthanized all because of money. The ironic part is that if you go to the webpage it's states " we care for your pet when they need it the most '. This wasn't a cat getting declawed.

I was referred to blue pearl because my dog had an eye ulcer and a runny nose. Blue Pearl told me…read morehis ulcer was healed and to stop all antibiotics. One week later his ulcer (that was never healed) is a melting ulcer and his eye will have to be removed. Avoid blue pearl! Do not take your animals here!

Easter Sunday afternoon my sister Sherrie and myself took her sweet dog Lola to North GA Veterinary…read moreSpecialist. The facility was clean and we found everyone friendly. Lola was clearly in distress and wasn't breathing well. After the vet saw her X-rays it was determined that Lola had fluid in her lungs due to tumors in and around her lung. Every single person we encounter at North GA was professional and kind. We decided that it was best for Lola to put her to sleep. When the time came we held Lola while the vet gave her the shots. I wish I could remember the vets name as she was so patient and sweet to us and Lola. I would highly recommend North GA Veterinary Specialist.

Easter Sunday I took my Cocker Lola to this Clinic. I wished I could remember her name. She was so…read morecompassionate. I knew my Lola had cancer but what I didn't know how advanced her cancer was. Lola was a much older dog. Its been less then 5 months when I lost my husband, now this. No other choice but to put my sweet baby to sleep. My Sweet Dr. I hope you will see this review. You showed me her exrays and explained everything so clearly. It's been heartbreaking for me but this Dr. Really went out of her way to comfort me and my Lola. Thank you!! Sherrie Gray

I cannot say enough good things about the Animal Emergency Center of Sandy Springs. I came in…read moreabsolutely terrified for my kitty, and from the moment I arrived, they immediately helped calm me down. The entire staff was incredibly kind, compassionate, and reassuring during a very stressful situation. Dr. Slider, DVM, along with the rest of the team, took excellent care of my cat and explained everything thoroughly, making sure I understood what was happening every step of the way. I never felt rushed or dismissed, and it was clear how much they truly care about both pets and their owners. If I ever have another pet emergency, I will absolutely come back here. I'm so grateful for the care they provided and getting my kitty back to good health.

I wish this was a better review based on my experience with Animal Emergency Center of Sandy…read moreSprings. Brought my dog here after observing her struggling to poop. Called before coming here, so they were ready for her visit. I thought it was odd that the employee took her back to the exam area, but told me that they'd call when the vet was done. Waited in the car for about an hour when the call came to pick up my dog. Met with the vet, and he told me that he expressed my dog's anal glands, but also asked if I wanted him to do more tests to ensure there wasn't also something else going on with her. I told him no, paid the vet bill of over $400 which included a small bottle of antibiotics for her, and brought her home. She didn't struggle with pooping after her vet visit. Gave her the antibiotics twice daily until she was done with her meds. She didn't seem to have any lasting effects. Two things that I didn't like were: 1. Me not being able to go with my dog to the exam room. 2. Being told that there may be something else wrong with her but not being provided a good explanation about what it was.

10/10 recommend this group. The care we received in an emergency situation was tops. Our cat also…read morehad orthopedic surgery after he was stabilized, and again, the experience was wonderful. The surgeon updated us daily (sometimes twice a day), and everyone was so friendly when we called for updates also. The place is clean and well-staffed. Everyone was kind and helpful. They genuinely seem to care about the critters and their people. They offer emergency care 24/7 as well as specialty care. This will be our "go to" spot for emergency and specialty care.

The support staff was kind, attentive and the medical staff was also helpful. We found Dogwood…read moreshortly after the Marietta office opened. We placed our trust in Dogwood when our canine was in life threatening distress. Today we had to say goodbye to Leia. The staff provided her with the best in class care earlier this week allowing her more time with us. Thank you for the years of service to us and the community.

After searching the metro area for answers to my Dogs problem, i found Arista. I have used them…read morefor emergencies and specialty care and they are fantastic! The caring, compassion and level of communication is above and beyond any Ive experienced in my long life of pet ownership. The entire staff cares, the vets are great. I will always take my best friend to Arista!

Not the best but I suppose not the worse experience here. My primary vet referred me to Arista due…read moreto my cat needing a more in-depth examination for GI and IBD. It took a month just to get an appointment with the internal medicine doctor and we finally get there only to have a subpar experience. In the initial waiting room they took my cat to the back and had me waiting in the room for quite some time with no updates. The doctor and her assistant came in on two separate occasions, front loading me with a ton of information verses the two of them together. I got mixed details on the drop-off process for the following day and then was overcharged for three ultrasounds (instead of one) and the assistant wasn't sure how my quote was different than hers however, that wasn't the worst of it all. I opted for GI lab work which they said would take 14 days to come back. The following week my cat was back to throwing up pretty heavily and the B12 shots that were recommended didn't seem to be working. In rushing my cat to the primary vet, they asked for me to please call Arista and see if the results were back which I was told they weren't and that the doctor was off and to just 'call back on Monday'. My primary went with Arista's recommendations and gave another B12 shot and nausea pills while we waited another week. A full 16 days had passed and still no word from Arista. I call this past Friday and was told the results were back but yet again the doctor wasn't in and to 'call back Monday' even though my cat was back to throwing up. I ended up having to push back even more for an answer, was placed on hold and reassured that even though the doctor was out she would be giving me a call to discuss the results. A whole two hours goes by and still no call, so I call back again and was then told that she would be emailing me instead in which I immediately asked to escalate my call to management. I was told they would call me on Saturday. In the meantime, Dr. Nasr emailed me and to my surprise the results had come back a week and a half ago PRIOR to me calling the first time yet no one called or emailed me. In email exchanges she also mentioned that B12 doesn't help with vomiting in which I had to screenshot her recommendations where she opted for that and the entire visit was all due to my cat vomiting repeatedly. Her email exchanges did not help the situation and in my entire life of having animals, I have never and I mean NEVER had a doctor get results and not respect a paying customer enough to pick up the phone and call. Someone from Arista called me on Saturday to assure me that they were looking into this and a manager would be calling me on Monday. Welp it is now Thursday and no one from their management team has given me a call. Unless my cats are in dire need, I will never give this facility another cent. It may have been just a bad experience with Dr. Nasr and her team (who by the way have every single Friday off) but this is a reflection for the company as a whole.

Very costly but the problem I came in for was gone by the time I left. The receptionist was…read morefriendly and helpful. The veterinarian was personable and communicative.

My friend and I rushed our 4-month-old kitten to this clinic after she got her neck caught in the…read morebed frame. Anyone who loves their pet can imagine the fear and shock we felt. She was breathing but completely unresponsive, and we were terrified she wouldn't wake up. We explained exactly what had happened. The staff recommended an X-ray--which we agreed to, as we were concerned she might have broken her neck. However, they also insisted on pumping her stomach "just in case she got into something." We declined, knowing that wasn't the case. After the X-ray, they confirmed she hadn't broken any bones but noted that she was still in a lateral position and unable to stand. I asked if she was still breathing and if she was okay. They mentioned that after administering an IV, she moved slightly and wagged her tail--giving us hope since she hadn't moved at all when we brought her in. Then, they suggested additional blood work. I refused, believing that if her neck wasn't broken, she likely just needed rest. Instead, I asked to take her home. They insisted she needed to stay overnight for monitoring--at an additional cost we simply couldn't afford. When we asked to see her, nothing could have prepared us for what we saw. She was dead. She was hooked up to machines, her eyes lifeless and almost out of their sockets. I was devastated and furious. I turned to the vet and asked, "Do cats come back from this? Will she wake up?" His response? "The prognosis isn't good." I broke down, feeling completely taken advantage of--not just emotionally but financially. In the end, we were charged $1,000, only to lose her. If you want to be scammed and mistreated in your time of distress, this is the place to go. I will be reporting them to the Better Business Bureau because what they are doing is unethical. Obviously they deserve 0 stars.