Joe was amazing as always. always makes my chicken like no others. I come just for him to make it. and also our waitress crysta g is truly amazing both definitely are the best. And truly amazing love comin here. and they sure make it even better and more welcoming read more

My dear friend had scrumptious beef kabobs. I had my favorite salmon, deliciously prepared. We both added the delicious salad bar. Crystal was our waitress. She was very conscientious & quite pleasant. Our orders were perfectly taken. No problem. Very good seating arrangement for us. read more

Joe the manager and Maura the server were amazing. Great service !!! and the food came out perfect. Everything was very clean as well.

Service was HORRIBLE!!! I've been an assistant manager, bartender and server for over 18 years. I don't think I've ever walked out of a restaurant. In a restaurant with 3 2 top tables at 2:00pm on a Thursday; we and 6 other guests waited 10 min to be told "be with you in a few". 5 min later the hostess with the Monroe piercing casually walked out of the back and finally seated us. We waited another 15 minutes at our table without being greeted by our server before leaving. Do not go to this establishment. If the manager is worth a darn; they'd fire both the server and the hostess. read more

Restaurant was not very busy and we had the salad bar which was good. Service had a lot to be improved upon. Probably will not return.

We went out to celebrate my birthday. I regret every minute of my dinner. The food was awful. The service was excellent. The rice was mushy, the supposed steak that was supposed to come with the meal was not a steak. The deconstructed kabob was not bad. The salad bar was all right. The drinks were good. I will not be going back. The quality of this restaurant has gone downhill. Very disappointing. read more

Just ordered dinner from this band of idiots They forgot every other thing listed on the order And can't even bother to send it even late Better late than never right? Nope it's never And you better hope your refunded one day Good luck Pffffft The worst Never again!! Order elsewhere Ugh thanks for ruining our hard earned take out night!!!!!! I can't even find a word for how disgustingly let down I am. I don't care who is delivering my food The restaurant should be on point with the take out. Expediters , I believe they are called. Then the come again And honestly still forget my Mac n cheese! Oh well Ribs would have been great with the Mac n cheese I wouldn't give you even a star if I didn't have to read more

Eating dinner last night service was very slow, food was ok. The cleanliness is very bad the floor is extremely dirty and sticky in bar and bathroom area, and needs to be professionally cleaned, also the tablecloths need to be replaced also sticky and dark. I was a frequent customer ,but refuse to eat there until the floor,carpet and other problems are addressed.Rubies can be a great business for Pottsville but needs more help and better all over care. read more

The food was excellent ,,,,The service was fantastic and the salad bar was fresh .....The only thing I think would make the experience better is if you had a good crusty bread at the salad bar ....... read more

Absolutely terrible.. Table was dirty.. Salt and Pepper shakers were sticky.. In Bathroom you stick to the floor, soap dispensers don't work .. And food leaves a lot to be desired .. salad was brown at salad bar, Just gross.. Will not be back.. read more

I've had severely undercooked steaks here twice, but since it's so close I came back anyway. Big mistake. 2 people at the bar. Young lady eating all the way to the right, man in the middle of the bar, taking up every seat with McDonald's food and wrappers. He says "you wanna sit here? Sorry, go ahead, take those utensils over there, they're still clean". I figure he's a customer, no he's an employee. There's bits of food in front of me that I wipe away and order a beer. There was one table of people there and they ended up walking out. The guy gets up and goes into the kitchen, the door is open and I see him put an apron on. I use the bathroom and he comes in there in a hurry, pees, and dashes out the door. Didn't even look at the sink nevermind use it. I come out and tell my friend "Last time, let's go somewhere else". Go anywhere else for every reason there is. The food, the service, the cleanliness, it's all horrible. Pic is of a medium steak from a previous visit. read more

Ruby Tuesday - Undercooked steak from previous visit. Ordered medium. - Burgers Near Me - Pottsville, Pennsylvania

Me and my mom went for a night out to eat and as soon as we stepped in we were greeted kindly by a nice gentleman and he quickly seated and even asked if where we were seated was alright. Our server Larry was amazing, he was very funny and always gave us updates on our foods and ensured everything was how it was supposed to be. The food was delicious and overall me and my mom had nice dinner. The place was clean around us and everything looked and felt very nice. read more

Went here a few times it is unfortunately very hit-and-miss in different ways, I got the same Fish platter a few weeks ago, and it was different the 2nd time, but 10 times worse. Very inconsistent, The service at this location is also inconsistent and hit and miss. Sometimes the service is good and sometimes terrible. If they correct their management issues here maybe I will come back, but it seems like its an ongoing problem as they just had a kitchen fire the other night. read more

I really want to like this place, the salad bar is always fresh, and the staff is always humourous and polite, HOWEVER, after being served completely raw chicken fingers and kindly notifying my waiter, he informed me he would take my salad bar off the bill? 4.99 salad bar for free? You gave me completely raw chicken and this was your answer.. I didn't make a big deal about it... And refused the free salad bar. Payed my bill and left....called cooperate the next day, and was apologized too, to me this wasn't enough to make right. This could have been a child who had eaten this chicken and become very ill I was highly upset at the way Ruby Tuesday handled the situation and for that I will never eat there again. read more

Ruby Tuesday - Raw Chicken Fingers - Burgers Near Me - Pottsville, Pennsylvania

Went here a few months ago. They sat us at a table that barely fit my whole family. Once the waitress came we were going to ask for a bigger table. That never happened though. We sat for a good 15 minutes and still hadn't seen a server. So we got up and left. My husband decided we'd give it another try on Saturday night around 7. Went in and waited about 10 minutes until we saw anyone to even seat us. A gentleman came over and said it would be a few minutes as they were short staffed. Eventually the bar tender came over and sat us at a table in the bar area near the door to the kitchen. As soon as we sat down my daughter put her hand onto some dirty on the table. Ok no biggie we will just wipe it off, but then to hear one of the workers in the kitchen asking someone to cover for her because "she has to poop" and then this same girl continues to talk about "how she farted" keep in mind this was someone who was talking in the kitchen. So we got up and left again. read more

Good evening I'm writing this review as I just left from having dinner at ruby Tuesdays in Pottsville . when we arrived there was no one in the front to greet us as it was my boyfriend and I waiting and no one else waiting and ten minutes later we were greeted by a server and the restaurant was not packed it was empty only 3 tables were dining in the inside room . by the time we ordered our food we didn't eat until 45 minutes later . I ordered the tacoDillas and when my food came out the taco Dillar were very spicy and on the menu it doesn't say spicy , also the tacos were burnt as I know they grill the tacos but it shouldn't be burnt so I called the waitress over and explained to her. It was too spicy and she said no problem. She will get me one without the spice and I explained to her to please have them bring them out and I specifically asked her to tell the chef I do not want them burnt and when my tacos came out they were worse then the first order they were black burnt . I couldn't enjoy my food and I showed her how burnt they were and she told me that she told the chef I didn't want them burnt but yet she still came with the burnt tacos to my table and didn't say anything , this was a slap to my face as we still paid for it but we shouldn't had and there was no manager to be found as all your employees were in the back where they cook , not a good look for your restaurant. and no wonder that place isn't packed the service is horrible and unprofessional ! shame on you !!! will never be going back and I will post the pic of my burnt tacos !! Horrible just horrible !!!!! I will be calling your corporate office tomorrow to complain as well! I can't post this until I give a star rating it says and I guess I have to give you one star as you should have ZERO stars !! read more

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We ordered online. Was told 15 mins. Got there waited for over an hour. Then after waiting for over an hour they tell us they are put of pasta. And I order shrimp scampi. read more

We have eaten here a few times. For a chain, it was always descent. We went tonight expecting the same. We were very surprised to learn it isn't anything like we remembered. We both had the corn chowder. It was lukewarm at best. We also had the salad bar. Most of the items were empty or just plain disgusting looking. We had the ribs, chicken fingers, and shrimp dinner. The ribs were ok. I've never seen shrimp that looked like the ones they served in my life. They looked like skinny mozzarella sticks. The chicken fingers. They were as hard as a hockey puck and very dark brown. The only redeeming thing about this meal was the attentive waitress. We probably won't be going back. read more

FIRST TIME EATING AT RUBY TUESDAY: To begin with the Pepsi was flat and the waiter stated "they had a 2 liter in the fridge that must have been flat". Ordered spinach artichoke dip appetizer and when it arrived it was cold as well as when we ordered our main entree shrimp scampi & mac and cheese. The only thing that was worth while was the bread stick. Customer service was horrible. Waiter tossed straws on the table at us, we also asked for salt and pepper and he proceeded to attend another table until asked again for the salt and pepper. Food was bland, and very unpleasing to eat. Waiter Tossed my card on the table instead of placing it in my hand. Manager was informed about our concerns, brushed off the complaints, and walked away. I WOULD NEVER EAT OR RECOMMEND ANYONE TO WASTE THEIR MONEY AT THIS LOCATION. THE WORST EXPERIENCE EVER. read more

We went in for lunch today and sat at the table for 22 minutes and no one even came to say hello or take a drink order so we left. We've been here for dinner and service and food have always been "just ok" but on a work day for lunch when our time was limited it was very frustrating and we were very unhappy. read more

Husband enjoyed the salad bar. Ordered both soft pretzels and garlic bread. Not enough dip for either appetizer . Parm dip was cold. Servers were very pleasant read more

Service was good. A little disappointed that they were out of baked potatoes at 4:45 on a Sunday afternoon. Also, I ordered my steak medium and it was served nearly well done. I hate sending anything back, so I didn't say anything as they would have had to prepare an entirely new steak. The waitress was friendly and as I said the service was good. My husband had a combo platter of ribs, chicken and shrimp and rice and his was good. read more

We went here in December, 2021. Understand that restaurants are having difficulty with staffing and supply, BUT, I wonder if this was a valid excuse for this restaurant. There was a time when we LOVED Ruby Tuesday, but no longer. More locations are closing and this should be one of them. We had a coupon for buy one get on free entree on this day only. As we were going to be in this location, we decided to use the offer. Big mistake. We would have been better off to make peanut butter and jelly sandwiches. First, Ruby Tuesday has changed its menu and NO ENTREES include their salad bar. Big mistake. They eliminated their biscuits long ago, another mistake. So many of the reasons one would go here are now gone. Anyway, we ordered the steak asiago. It wasn't bad, and I will say we had a fresh baked potato which is rare, but the quality of most everyone else was awful. I did add the salad bar which is now $5.99, a bit pricey as an add on, but wouldn't be bad if the ingredients were fresh. This salad bar was DISGUSTING. Spinach was old, lettuce, brown, mushrooms DRIED UP. Many of the other ingredients were simply old. Edamame beans turning brown. Egg, dried up. The salads, potato, macaroni broccoli simply looked unsafe to eat. The croutons were stale. Also, they had a martini special for $5. I ordered one and per the menu, made it a large for an uncharge of $1. Waitress came and advised me the uncharge would be $2 for this drink. I accepted that. However, when the drink came, I wish I had taken a picture. I am not sure what they did, but there was perhaps 1 oz of vodka (that tasted like water with an additive) and definitely no vermouth. The entire experience was enough that we will definitely NEVER return here. I understand this is a bit of a distressed area, but there are so many more choices if you are willing to travel a few more miles. The inferior quality of the food speaks volumes for their pride in what they serve. Just horrible. read more

Went to dinner tonight with my husband to take advantage of the honey crunch chicken sandwich and salad bar special. When we were seated we noticed that the top of the table was dirty and sticky, so we moved to an adjacent table. After returning from the salad bar, we noticed that the new table was also dirty. We called the manager over to show him and he didn't seem overly concerned or surprised, he just stated he would have to "yell at someone". No apology. Unfortunately we will not be going back as the cleanliness of the restaurant and the quality of the food is not what it should be. read more

Beware of being overcharged! Picked up take out for myself and my coworkers. I got to my car and realized that I was overcharged. I went back in to let them know and I accidentally locked my keys in my car and had to get back to work. I ended up having to reorder the food so we could have lunch. I thought maybe they would cut me a break since they were partially to blame for all this. Nope! Charged me the 2nd time! I am pretty sure I am done with this place!!! read more

I haven't been to a Ruby Tuesdays in quite some time. So, it's an "off time" to come in. Not at a lunch or dinner rush. Food is great, service amazing! All around wonderful experience. The portobella mushroom burger with onions.... gets an "amen good". Everyone has been polite, engaging & attentive. Very nice welcome after driving all day. So glad I came. read more

Ruby Tuesday - Unique decor..... - Burgers Near Me - Pottsville, Pennsylvania

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Place is very clean and the workers are very respectful. The wait for food is a bit long but the food was very good.

We stayed in Pottsville for two days to attend an event. Since we had company, we went to a familiar restaurant chain just to be fair. It was a saturday night, but we were still seated right away. Our waiter was nice and the service was fast. The food wasn't exceptional, but it was good enough. The drinks were yummy though! Long island iced tea... The salad bar was missing some, one of the reasons why i gave this place four stars. read more

Enjoyed dinner with my hubby. The staff and service were great and so was the meal. We both had the petite sirloin. It was excellent! The sides were great too. This is one of our favorite restaurants in the Pottsville area. read more

Store was cold. Service slow and disorganized. Appetizer got lost until we asked for it. Our 5-year-old's food came out 20 minutes before our food did, so she was ready to go before we even started to eat. The kitchen staff took it upon themselves to substitute our food. When we asked about it we were bluntly told "we don't have that." How about, " I'm sorry. We're out of what you ordered. Can we get you something else instead?" To top it off, they overcharged us and we had to ask for the bill to be corrected, even after we pointed it out. I've been on the fence about Ruby Tuesday and this experience solved it. There much better places to eat that appreciate the business. Never again! read more

This was the worst experience I have ever had at any food establishment ! I don't even kNow where to begin ! I only went because I received a gift card ! What shoUld have been a nice lunch with a friend turned into a 3 hour ordeal ending with my food being inedible and a waitress that explained that all the employees gave up and a cook who came out to see my inedible food and sitting with us telling us how they have no workers in the kitchen ! I ordered a mix drink to cope with it all which I never received because the bartender was trying to heel cook food ! I don't know what the he'll is going on with this ruby tuesdays but it needs definite help !!!!!! Going to the wheel in pottsville next time and regifting that ruby Tuesday card to someone I'm not fond of !!!! LOL read more

Absolutely the worst service ever. Got charged for an extra meal didn't even refund it only gave me a $5 of my next meal coupon like that made it all better after telling me I'd get a half off coupon. I'm so done with this location. They made my wife's meal wrong twice and charged us for the missed up meal she had to have remade when the first time it had things she was allergic to! Like if you have to go out to eat just don't here. Terrible staff and terrible management. Absolute crap location, management and staff. I won't be returning even with this stupid measly $5 coupon. Thieving scum!! read more

It was horrible so was the people who worked here took forever to get our drinks and order. The other people were here for over an hour just got there food and we had to cancel our order one word horrible read more

We arrived about 3:45 pm Sat Feb, 29, 2020 and waited about 3 minutes before our presence was acknowledged, seated another minute later. And Waited, and Waited. After ten minutes I went and used the restroom, upon arriving back to the table it was apparent that we were still being IGNORED. So we left and will never set foot in a Ruby Tuesday again. If they had taken a drink order and served it that might have bought them another fifteen minutes while they did whatever they were doing. read more

Talk about a filthy restaurant ! My wife and I ate dinner there at 5:00 PM on Sunday, 15 September 2019. The place was quite empty of patrons. The hostess promptly seated us at a small booth table. We had to move the another small booth in that the original table was dirty, gooey and sticky over all of the top. We moved to another adjacent small booth table only find it was as bad, or worse, than the original table. The filth was so thick on the side of the table it came off on our clothing and the top was no better. We asked for the manager and he was completely useless. His response was "I guess I have to yell at the staff again." After we showed him the filth which was on the table and on our clothing, he did not even offer an apology. He was useless. We mentioned we had been waiting for 20 minutes for the croutons on the salad bar to be restocked. He said he would tell someone. This "manager" is a goof and a poor representative of the ownership. We will NOT go back due to lack of proper response. read more

My husband and I had lunch on Monday afternoon. My husband had a petite sirloin and I a cheeseburger,both excellent. We have always had delicious food and staff is always friendly. Today we had Colleen, she is professional and her years of experience show. The manager , Jeremy stopped by, chatted with true interest in our dining experience. The salad bar (we did not have today) looked fresh, plenty of choices and bright color. read more

Long Island was overly sweetened. Medium burger came out well done with about 10 total French fries. The waitress even commented they were making new fries and just wanted to get the order out. The NY Strip also came out well done to the point of burnt crispy edges. The only positive about our meal was the salad bar. read more

I hadn't gone here in several years because of a few times when I felt I didn't get good value for the money paid. In the past few months, I've gone here a few times with different people, and have been pleased every time. They made several changes to the menu that I think are definite improvements, notably sides that are real vegetables prepared in a somewhat more healthy manner than many other places' offerings. Not sure if this is a temporary thing or not, but on this visit our server told us we could count the salad bar as one of our sides. The last time I was there, we had a complimentary salad bowl. SImple, but the dressing was very good. This time, I had a half rack of ribs prepared with a dry rub. They were very tender and the portion was just the right size. My own gripe about the food is they should snip the tips off the green beans before they grill them. We don't need them that fresh. Service was excellent. Our waiter was very cordial, friendly and efficient. I also like the atmosphere of the restaurant. The chairs are comfortable; I enjoy having a meal without shifting my legs around to avoid table legs, pedestals, etc. read more

This place is a cheap knockoff of TGI Friday's. I would go to Friday's instead. The menu is somewhat limited and atmosphere boring.

Whenever I come here, my experience is always outstanding. My server of choice is Colleen because she's absolutely incredible. Sometimes I'm not in for months or even a year at a time, yet she always remembers my order. The drinks are well made, and the food is great as well. I would recommend that anyone who visits this establishment requests Colleen! Never a bad experience with her. read more