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    Ruby Tuesday

    2.8 (83 reviews)
    ModerateAmerican, Burgers, Salad
    Open • 11:00 am - 11:00 pm

    Order Ruby Tuesday Takeout or Delivery

    Ruby Tuesday Photos

    Business Info

    RUBY TUESDAY ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - Ruby Tuesday

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    Reviews With Photos

    1/2 rack of ribs as received from the Ruby Tuesday's in Hopewell Virginia

    We order from this restaurant often and visit in person 2-4X's a year. Over the last 10 years the service has gradually lessened. The food is good, that's obviously why we return. But, recently we placed two orders for pick up and were left short of our expectations. Yesterday I placed an order for two orders of 1/2 rack of ribs. The photo shows the Portions we received. We both got 4 bones in our 1/2 rack hum. I doodled it, see attached. We got a 1/3 rack, instead of a 1/2 rack. A week before, we ordered steak and I ordered a loaded baked potato with grilled mushrooms. When we opened our order my loaded potato and mushrooms were missing. And my steak was tough like boot leather. I'm not sure what the solution is. It's a cultural issue and a para dime shift is needed. New management and better management is the start.

    Grilled Salmon

    We visited the Ruby Tuesday in Hopewell, VA tonight and unfortunately had a very disappointing experience. I ordered the salmon and it arrived clearly undercooked. We let our server know, and he was extremely attentive and professional throughout the entire visit. After the first issue, we could hear the manager speaking to the kitchen and specifically instructing them to temp the salmon before sending it back out. Despite that, the replacement salmon came out raw as well. At that point, the server offered to replace the meal with chicken instead, which we accepted. My daughter had originally ordered plain grilled salmon and received it correctly the first time, though raw. However, when the replacement salmon was brought out, it came covered in hickory bourbon sauce and was also undercooked. Throughout all of this, our server was fantastic and did everything he could to fix the situation. What was frustrating was the lack of management involvement. We heard the server tell the manager after the second issue that we wanted to speak with her, but she never came to the table. The manager only came over after the check arrived and I specifically requested to speak with her. Her explanation was that the salmon is cooked from frozen, which is why it was undercooked even though they were temping it. That explanation didn't make sense and raised serious concerns about food safety and proper thermometer use in the kitchen. My biggest concern is that my daughter ate a few bites of the first salmon before realizing it was raw. I cut into the second one right when it arrived.

    Crystal R.

    Since many Ruby Tuesdays have closed, there are only two locations left in the Richmond area. This is my first time at this particular location and they had minimal wait staff available thus the BarTender had to take care of the bar and tables surrounding. Thus a significant wait time occurred. When the BarTender did make his way to my table, he apologized profusely and said that because I did wait so patiently that I was welcome to the salad bar while I wait for my food to be ready. I ordered the Impossible burger with Fries (very happy they have this option)! The restaurant was not overwhelming packed with people and the atmosphere was light. Maybe if more people frequented here, it would be a shiny reflection of its glory days!

    Scallops, shrimp and crab meat pasta

    Since there are no Ruby Tuesdays in our area we stopped off at the one in a nearby town for lunch. Amber took our order. She was very nice. There is a dining area and a bar area that is only for happy hour specials during certain hours. The music in the background is not too loud and their dining area comfortable. I ordered a new dish the shrimp, scallops and crab meat pasta. My wife had the bourbon salmon with rice and zucchini. She said that her salmon was tasty and flaky, just the way she liked it. My seafood pasta mix was good too. I even had to take some in a box for another meal later.

    The only difference in how it was brought- I moved things around

    My husband got the salad bar. He went up to fix a plate, came back with hardly anything. He said half of it didn't look fresh, it wasn't being taken care of. My meal came, a guy man delivered it and I asked him where the rest was. He laughed and walked away, thats the only conversation we got. This place needs a serious Deep cleaning. Our server did come back to check on us and did a good job. She was the only positive. We found out she had been there from 10 am that morning. It was about 8 pm at night.

    This location is horrible. On April 27, I ordered ribs and some other food to go, picked it up and when I got home - I couldn't even cut into the ribs because they were so hard. I called and was told by the manager to bring them back and they would prepare more for me. I drive 30 minutes back and they do not have them prepared, and he tells me that they are going to get me more. As I am waiting, a few other patrons are eating and they order ribs, and they cannot cut into them, same issue. They make a complaint, and decide to leave the restaurant and do not finish the meal. So they bring them back to me in a to go bag but I decided to ask for a knife and try to cut into them and SAME THING they are hard as a rock. So I requested a refund. The manager disappears and does not come back to talk to me. Another woman starts being the middle man between the two of us and states that in 10 days I will receive a refund and they have to contact their corporate office for the refund since I ordered online. So I say I am supposed to leave with nothing and this woman gives me a piece of white paper where she writes they are going to give me a refund and claims that in the black marker signature that's the manager's signature, who still never returns and then they told the cook to start over with the ribs altogether and make a new batch. Absolutely ridiculous. It is now May 24th, and I still have not received a refund of $42.81. I emailed the corporate office and NOTHING. Horrible experience.

    Ribeye steak, roasted corn, mashed potatoes, scallops.
    ToShiba H.

    Today which is May 17th, we visited Ruby Tuesday in Hopewell. We were disappointed. I ordered a dish which supposed to represent a New Orleans dish. I tried it being that I am from New Orleans. The tilapia was extremely small and under cooked, the squash was still stuck together and was not cooked thoroughly. The rice was barely warm and was not rice pilaf as advertised. I sent it back! It was disgusting. My husband ordered a ribeye steak,, scallops , mashed potatoes, and roasted corn. The steak wasn't a ribeye, the corn was disgusting, and not roasted at all. The mash potatoes was ok and the scallops was good. This place is too pricey for the little food they serve. The cooks were awful, I will not ever eat at another Ruby Tuesdays ever again. Our waitress was amazing, and we still tipped the waitress because she was amazing at her job. The atmosphere was nice.

    Anissa W.

    Had a taste for some steak & baked potato. I wanted to cook at home, but my friend ordered and picked food up from here instead. I truly never really like this restaurant & have only been about twice over the years. This is a prime example why. It LOOKED good, but it didn't taste so good. The steak was tough, rubbery, bland, & had a sour taste to it. It's like when meat is about to go bad but you still cook it. Yuck!!! The baked potato tasted old & he ordered before 12 pm. You'd think it would be fresh. Even adding butter & seasoning did nothing for it. The broccoli was not tasty either. It left a bad taste in my mouth, so I spit it out. This was a complete waste of money. Luckily it wasn't mine that was wasted. Lol. A tip for anyone contemplating going here for food...COOK AT HOME!! :)

    Penne with shrimp and sausage.  Just a bit dry so I added marinara sauce. Served nice and hot

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    12 years ago

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    10 years ago

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    Page 3 of 3

    Ask the Community - Ruby Tuesday

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    Ruby Tuesday - tradamerican - Updated October 2026

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