We just had new carpets installed by Jordans flooring in Kamloops in a portion of our house that…read morewas organized by Clayton Hoggard, our sales person. He was very knowledgeable and made the process go smoothly and was receptive to meeting our budget. We had an excellent installer by the name of Ian Taylor who in my opinion accomplished in 3hrs what an ordinary one would take 6 hrs to do. He was easy to work with and very accommodating. My only opinion would be that you include the cleanup by say a maid service in your contract as a professional installer should not have to clean up and read the contract as to what is covered. Clayton also gave us some carpet cleaner which was the best I have ever used so thanks again Clayton. Fully Recommend, Robert Strong.

Thank you Clayton for fantastic service!! We went to Kamloops from 100 Mile house looking for a…read morecouple area rugs. After going to a few places without finding a rug we ended up at Jordan's. Entering the store, Clayton (sales rep) greeted us and proceeded to show us area carpets, (this store has a huge selection) After a bit of time Clayton suggested we try the Room Visualizer. I had a picture of our living room on my phone and emailed it to Clayton. After that we found the perfect area carpets for our home, we ended up purchasing 2 area carpets and 1 runner. The runner wasn't in stock in their store, Clayton found 1 in their Kelowna Store and got it shipped to Kamloops. We got home and realized we needed 1 more runner, so we called Clayton and he found another one for us.

I had to take my nephew for a new suit for his grandmother's funeral. He's a big guy. We were…read moregreeted the moment we walked through the door and they had no problem whatsoever accommodating his size. There were alterations to be made, but they had them done within 24 hours for us, just in time for the funeral. The professionalism and friendliness shown during this difficult time was exceptional. I was so very impressed. I will definitely go back again, should I need them in the future.

I had a past bad experience at another location and largely avoided all of their stores as a…read moreresult. However, I found myself in a bind after leaving my suits hanging in my closet in Edmonton and the exceptional assistance by management and staff have recuperated the chain in my mind. Successful customer recovery, from the perspective of a recovering hotelier.

Staff is friendly and extremely accommodating. Went in looking for a small kitchen upgrade. Looking…read moreforward to working with them

They are great to deal with. Always have done an exceptional job on any of my framing needs.read more

Want to thank Matt and Associates for a job well done…read more framing my two original painting - they look fabulous - thanks for helping pick the frames, matting etc. Terry D

Customer service has been amazing, friendly knowledgable staff that has helped me even when they…read moredidn't need to. Easily 5 stars from me.

They have been awesome since the new owners took over. Always knowledgeable and have supported…read moremultiple local charitable initiatives. Highly recommend this local hardware store.