SHOULD BE ZERO STARS FOR THE FRONT STAFF! Horrible and unprofessional. They cancelled my…read moreappointment only about an hour in advance, while I was on route! "Rescheduled...on your behalf ." But didn't ask me. Talked to me like I was the wrong one. The manager was no better help. Even the follow up was funky! To be fair, those who actually did, in the past, work on my mouth were really good and professional with me. But front of house...no. There's been lots of ICE in my community through the winter. Brown people too scared to come outside! It caused me to miss appointments. It did NOT cause me to fail to care for my own teeth! This is what the mgr tried to gaslight me with. Sad. Pitiful. But had they examined me that day, they would've seen the problem that was beginning. Could've told me what to do. But, no. Goodbye to this awful place!

Scary place!! my daughter had complications with her tooth extraction from here and I brought her…read moreback the next day, was told she had to wait to be seen. she had extreme bleeding and they wouldn't see her right away and just kept taking patients

COLUMBIA HIEGHTS DENTISTRY! I went there on February 26th…read more2026 to see about dentures/implants. They had me beck March 10th to consult with a surgeon. He said he wanted to consult with my dentist there and come up with a plan. Two and a half weeks went by so I called to make sure I wasn't lost in the mix. A polite lady said that they had been on vacation and that she would leave a note for them to contact me asap. 6 weeks went by, nothing. Screw them. I went to NUVIA in Roseville and got it done. Also my wife went to Col Hgts Dental and said the clinic was dirty. STAY AWAY FROM COLUBIA HIEGHTS PERIOD!

I believe ethics are extremely important when partnering with a healthcare provider. Unfortunately,…read moreI have to question this after what happened to me. Reading the reviews, I see this is a pattern for this dental practice. I came in as a new patient for a routine cleaning since I've just moved to the area. I was really excited to establish care here since it's close to me. I also was happy to have a lady doctor. My insurance is kicking in on February 1 so I wasn't open to any extra services quite yet. I just wanted to establish care, get a good exam and above all, a cleaning! I had made my insurance situation clear when I made the appointment and again with the assisting staff. Also, I didn't actually need more X-rays as I have them from my previous dentist, but they insisted. After all that, the dentist gave me a hard sell on 4 quadrant deep cleaning and a new crown (which I did need), but not on that day ... I didn't want to pay out of pocket given my insurance would be kicking in soon. My dentist was visibly upset that I didn't sign the expensive out-of-pocket treatment plan on the spot. She then spent maybe 5 minutes cleaning my teeth. Terrible vibe and a waste of time as I have to now schedule an actual cleaning somewhere else. What a disappointment. I think the dentists must have a sales quota. I will be reporting them to the BBB, the city and various licensing associations.

I went to this clinic for restorative dental work after an accident and am very happy with the work…read morethat Dr. Hodd and Hailey did. My three veneers look natural and my bite is normal and sturdy. I'm glad I placed my trust in this clinic. They are also very friendly.

Only one dentist that works with Delta Dental, and if you don't tell them every single time, they…read morewill get you in with the wrong dentist. The one Dentist that does work with Delta filled my cavity over my lunch break(I suggested that I could come in when we had more time as to not rush). He was cocky about doing it so fast at the end of the appt. When I came back for my follow up, they scheduled me with the wrong Dentist and she told me it would have to be redone. Pretentious dentist office. If you like a great view of downtown and don't mind paying unnecessary costs for bad dental work, you should come here.

Office is open concept and they ask a lot of medical information in hear shot of others. The care…read morequality was lacking, I found they pushed a lot of additional products and refused simple cleanings if you disagree.

A great staff, always welcoming. The office is friendly and always knows who I am. Excellent…read moredental care and gentle with my cleaning.

Long story short, money-hungry, impersonable, and immature…read more Was recommended Moldrem by my insurance provider because they testified to my insurance that they could accommodate my allergies. Scheduled an initial intake at the Lakeville location and things went smoothly. Met with Dr. Molldrem and he was keen on everyone getting 'paid what they were owed' in the context of my insurance lowballing him. Mind you, the staff drive luxury SUVs and they have TWO locations. Several MONTHS later I have my teeth cleaning and not only could they not accommodate my allergies, they never had the intent to. Furthermore, they refused to coordinate care between me and my Medical Doctor to figure out appropriate treatment based on my Dr.'s medical orders. I asked politely to receive updates within the week regarding sussing out my treatment plan and they told me to get lost. I asked for recommendations on who else to go to if they couldn't get the job done and they told me to check with my insurance (HAH!). So here I am without any of the treatments they had agreed to help me work through. I called to file a complaint and the Eden Prairie location told me that this all had 'nothing to do with their professionalism' and that 'if I was unhappy with my care I could always find someone else'. I would say that treating me like a burden because I'm not filthy rich is a professionalism issue but whatever. Don't go here unless you love feeling awful.

My experience was an expensive downward slope from the start…read more I went here for 4 years. At first it seemed procedural but it was not long until they started offering expensive services like mouth guards for night botox to stop teeth grinding. It felt like scare sales tactics every time i went in. I eventually got two new crowns after some visits and genuinely thinking they were necessary. Both of them popped out in less than a year. I called the office to see what they could do. They said I would have to pay for it all over again and laughed at me telling me there is no warranty on crowns. This was after the office people talked to Dr. Molldrem and called me back. I already got one redone and have to do the other soon. I have to pay for the crowns twice! UPDATE because I almost forgot about the random $1,000 bill i got after i thought I was all paid up because, for (1) they messed up the insurance calculation on the crowns and for (2) they couldn't figure my insurance out for the teeth cleaning (which I had) that could have been resolved had THEY not waited so long.

The dental work itself was well done, the office is soothing and the environment is nice. On my…read moresecond visit, I was told that my insurance was considered out of network BUT that they had MANY patients with my insurance and they would work to get most of my visit covered (it was just a routine cleaning and X-rays). the hygienist was lovely and very kind and sympathetic. I had to wait in the chair for a very long time after the cleaning to speak with the doctor (so long I had to make calls to cancel things and make alternate arrangements for my kids). When the dentist finally came in, she started a conversation about the high costs of running a dental practice?!? (We had only met one time before this). She then seemed shocked when she presented her very elaborate plan to me and I responded with "yes, lets please start with the most urgent and space treatment out because cost is a very serious concern and barrier". she then sent her hygienist in to ask me if I wanted veneers!!!!!! months later, a $500 bill arrived..... that did not at all match any of the estimates and promises I had been given for a simple cleaning and xrays. now that I am here looking through other reviews, I see that this is something other patients have experienced as well. truly unfortunate since it is a nice office with a great premise.

The worst. Be prepared for long wait times with an an appointment. Every 6 months Dr Melissa finds…read morenew issues on your teeth that cost $$$$$. They can't keep any staff .. run. Don't walk .. there is a dentists everywhere and this place is the bottom of the pit! Stay away. She should be reported for unethical practice

Very personally . Did a great job on my smile. The office…read morewas so beautiful and quite.

I've been going here for six years and will continue. The dental practice is top shelf, but the…read moreeasy access, great parking, and friendly atmosphere make coming back an easy decision !

I have always been terrified of dentists because of how much work has had to be done. This is by…read morefar the most extraordinary group of professionals I have ever encountered. Everyone is friendly and welcoming. Dr. Baldwin has now done extensive work on my teeth, including a very challenging extraction and crowns and a bridge for seven teeth. He always checks in to make sure you are comfortable during the procedure, and explains everything completely so I knew what to expect. Very kind and professional. Highly recommend!

Great, professional dental clinic with super friendly and helpful staff. I started going there…read moremyselve and now all my family are patienta of the clinic. Perfect location too.