We have been using Suntree Animal Clinic since our move here five years ago. They take very good…read morecare of our Gio who is a Shih - Tzu. They work with you, the employees are fantastic and the Dr's are top notch. Dr. Coughlin is our go to, but they are all good. Tiffany, Heather, and Isabell are just a few of the dedicated worker's there. I apologize for not knowing all the names. The whole place is just wonderful! They board with a reservation, have Doggie play time on Tuesday and Fridays also with a reservation. Note play time is not always available during the holidays when people go out of town. Give them a try you will not regret it! Peace, Ralph

Extremely Disappointing Experience - Unprofessional, Dismissive and Expensive…read more I deeply regret taking my dog to Dr. Daniel Simms' veterinary practice. Had I read the numerous negative reviews beforehand, I would never have walked through their door. I took my happy, otherwise healthy 10-year-old dog to this clinic solely as she was anxious due to being away from home for a while. During the appointment, Dr. Simms looked at her rounded tummy and told me she most likely had Cushing's disease and she should be tested. My dog has had the same rounded tummy her entire life, which my regular veterinarian previously attributed to her weight. She had NONE of the other common symptoms associated with Cushing's disease, such as increased thirst, frequent urination, excessive panting, increased appetite, thinning fur, hair loss or skin changes. She was eating, drinking and behaving completely normally. According to the American Animal Hospital Association (AAHA) guidelines, testing for Cushing's is generally recommended when a dog has "at least two suggestive clinical or laboratory abnormalities". The guidelines also identify the eight-hour low-dose dexamethasone suppression test (LDDST) as the preferred initial diagnostic test in most cases... this didn't happen. Dr. Simms disputed the findings. At the time Dr. Simms told me my dog most likely had Cushing's, the only apparent indication was her rounded abdomen. What followed was expensive testing, including an ACTH stimulation test that did not support a diagnosis of Cushing's. I was subsequently told she needed yet another test, the eight-hour LDDS costing another $275 + the $540 I'd already paid. I did ask for a cost analysis, the receptionist told me I should have been informed on pricing before testing... I was not ! All three tests came back with a false negative result but was still advised to complete another test even though that could come back with a false negative result !!! When I requested a review of the substantial testing charges, the office manager bluntly responded, "Well, that's not gonna happen." Dr. Simms at last called me after numerous attempts of speaking to him. Rather than addressing my concerns constructively, I found him rude, argumentative and dismissive. He disputed the findings of the AAHA guidelines, and I was left feeling that questioning his decisions was simply unacceptable. The communication from this practice has been equally appalling. Over the past five days, I have called numerous times and repeatedly been assured that the office manager or Dr. Simms would return my calls. Those promised calls were not made. During a conversation with the receptionist, I explained that I intended to file a formal complaint. Having been advised to send it by registered mail, I asked whether I should address it to Dr. Simms at his business or home address. Her response was astonishing: "If you send it to his home address, you won't get a response." I was genuinely taken aback by that response to a paying client who was simply trying to have legitimate concern's. My complaint concerns the initial assessment, the choice and sequence of testing, the substantial expense, the apparent omission from the medical notes, and the dismissive treatment I experienced when seeking answers. I trusted this practice with my beloved dog and paid the bills in good faith. I expected professionalism, compassion, transparency and respectful communication. Instead, I experienced what I consider an appalling lack of customer care and accountability. Having since read the numerous negative reviews of this practice, including complaints about how clients have been treated, I sincerely wish I had researched the clinic before making the appointment. I would never return to this practice. My experience has left me with absolutely no confidence in how concerns or complaints are handled. I strongly encourage other pet owners to read the reviews, ask questions about recommended testing and costs, and seek a second opinion when appropriate. Our pets cannot speak for themselves. As their owners, we have every right to question medical decisions without being treated with disrespect. May I suggest you check this site out on fb before making an appointment. I stopped counting the negative reviews when I got to 50. So in short the initial testing of $550 was not necessary !

I am so glad I went to Premier Vet Care, my vet Dr. Burns was wonderful with my Siamese cat. He…read moreexplained everything in words I understood. Premire staff was also excellent !!!!

Let me start by saying that this review of Premier Vet, Dr. Roger Melton, and his excellent staff…read moreis 5 out of 5 stars. My dog Bandit tore his CCL the last week of July 2025. Bandit is an allergy dog, so I'm very aware of his ailments and what to do. A CCL tear was not on my radar. I went to my local vet because I initially thought it was a sprain or possibly something was in his foot. The local vet diagnosed him with a CCL tear and told me the "GOLD STANDARD" is a TPLO. I conducted my research and came across a TikTok video titled, "Why I regret my dog's TPLO surgery." I began to explore alternatives and came across Dr. Melton and the Tightrope Method. I narrowed my search to two vets--a practice just north of Boston and Premier Vet. I contacted both practices, and Dr. Melton got on the phone with me to explain the procedure and the pros and cons of the other methods (there are several, including TPLO, MMP, Tightrope, Zlig, etc.). A doctor willing to speak to you before you become a patient is rare, and it was the deciding factor for my dog, Bandit. I agreed to have Dr Melton perform surgery on my 8-year-old Parson Terrier. We arrived for surgery, met Dr. Melton, and over several hours, Dr. Melton's team prepped Bandit for surgery. Bandit went in at 12 p.m. and by 3 p.m., he was ready to go home. Dr. Melton discovered another issue during surgery on Bandit that could have led to a future knee problem. Overall, Dr. Melton and his team are professional and courteous, taking the extra time to explain everything to you, and his prices are more than reasonable and fair for a surgery (plus follow-up). The recovery time for a TPLO is 12 weeks, and it requires sedation for the majority of that time. Bandit was up and walking the next day. It's been two months, and he's running around with his brothers, going for walks, and being his usual happy self. I went back to Dr. Melton for another procedure for Bandit, and that went wonderfully as well. Dr. Melton is not only a great veterinarian, but he also speaks to you, allowing you to ask questions, challenge him, and I appreciate him (and his team). Thank you, Premier Vet, Dr. Melton, Sharon, and your entire team. David G (and Bandit)

Our pup needed a single treatment of electrochemotherapy after having a mast cell tumor removed…read morewith VERY slim margins. We brought him to the Melbourne location for this and were very pleased with our experience. They even trimmed his nails while he was under which is a huge relief for an anxious pup. Everyone was SO nice, so transparent, and the facility was lovely and comfortable. Great environment for a stressful situation. We're glad to be done with treatments, but we really appreciate the staff here and the work they do.

My dog has seen both Dr. Roof and Dr. Wood, who have provided him with excellent care. The team…read morethat supports them are always so kind and responsive when answering my questions and they always make sure I understand our treatment plan. I appreciate the level of care they've provided thus far to my boy and would highly recommend them to anyone.

We have been coming here for 5 plus years. 4 dogs and they have been great…read more We have had some health scares and routine service here and all have been handled by the team of doctors expertly. Dr Kehoe does not rush and is very thorough. They don't try and "sell" a bunch of tests. They lay out why they think it's warranted and let you make a decision. No pressure but always compassionate. The staff does turn over a bit as I am sure it is a tough job seeing pets in all sorts of situations, but the Dr is that constant you can count on. This last visit the new staff all came out to meet our pup. Definitely worth our drive over the bridge to get our furrbabies the best care possible.

Best vet & team we have ever met. Dr.Kehoe is simply the best ever ! She and her team always…read moreprovide wonderful care. They have given quality care for our pups for the last 10 years.

my cat was always nervous and terrified when she went to the vet. With Dr Donna, her passing was…read morecalm and peaceful, better for the cat and better for the human

I definitely would recommend Outback mobile. Dr Donna and Nicole we're very kind and compassionate…read more Dr Donna came to my house to put Rowdy to sleep she was very caring at this difficult time and did a wonderful job. Thank you so much.The Rivera family Rowdy .

My dog was diagnosed with soft tissue sarcoma by my regular vet. He recommended Dr. Lawrence at…read moreVeterinary Specialty Clinic. We had an examination appointment with Veterinary Specialty Clinic to see what our options were. It was determined that the sarcoma mass needed to be removed. Was given estimates and although the estimate was higher than I'd hoped, it was not a shock as surgery is just costly. Prior to surgery, during surgery and aftercare was a very good experience. The entire staff was super helpful. Dr. Lawrence explained everything upfront and after. The only suggestion that I would have is that for the follow-up bandage change appointments that it would be included in the cost of surgery even if the original estimate was slightly higher. From my experience, I've always had everything rolled up into the estimate. It was not a huge deal, more of an inconvenience. Thanks to the Dr. Lawrence and the entire staff for taking such great care of my pet.

We brought our 10 year old Boston in for her impaired breathing condition. She was diagnosed with…read moreBOAS, breathing obstruction. After 1 month, and her breathing hardly improved we brought her back to have her looked at again. The initial surgery was over $7000 and we were asked to pay for our 2nd visit for the same problem. We were told that she would need to lose some weight. That was the diagnosis. Now it's several lbs. later and we are searching for another vet that cares enough to try save this little dogs life. We do not recommend this vet and or their service to anyone that loves their animal. Your money will be better spent elsewhere. I rarely write a review but I simply had to!

They have prolonged the life of two of my pets…read more One was near death due to severe spinal pain (couldn't walk or eat) and that was 3 years ago. There have been several times when this pet seemed like the end was near, but they save her every time and she is still going! The other was near death recently and we went in ready to put him down. We tried the treatment and he has really perked up. His life was definitely saved by this vet. Though he likely has a terminal illness, we at least get some more time with him and he is getting better every day.

Dr. Steve Grigsby is most compassionate, professional & thorough DVM I know…read more All colleagues and staff are excellent, hardworking, & go the extra mile for your beloved pet.

I called the office to inquire about the cost of microchipping and was told it was $25. When I went…read moreto check out they told me $53.95. I asked why it was much more than what I was quoted over the phone. I was told it must have been quoted in error and that was the cost. I called the next day to ask the office manager about the error and to see if the doctor would provide a courtesy credit on my account. I felt like that would be a reasonable solution. The next thing I know I receive a letter in the mail from the doctor with a $20 check and him telling me I am an unappreciative client and that I'm no longer welcome at his practice. Very strange!

I would like to update my review to a 5 star after receiving our remains today. I couldn't have…read moreasked for a better looking tribute for our fur princess. The extra package we purchased was well worth the cost. Our puppies ashes were in a silk bag, inside of a beautiful wooden box with her name plate. The box was inside a suede bag all presented in Pet Angel bag that was beautiful too. The card and coping with losing a dog documents from Pet Angel were wonderful but the custom written card from the ladies and veterinarian with our doggies paw print was absolutely amazing. Thank you all for helping us through this very hard process, we will be in with our baby boy for his next check up.

We were sent Here from our Primary Vet in Saint Cloud because, In My vets opinion , Dr Smith is the…read morefinest Internal Medicine Specialist there is, in Central Florida. I am a Business owner my self, and I am fully aware that MOST Reviews are BAD Reviews these days and few of them are Honest and Proper. Dr. Smith and His staff , the ER Doctor, Tessitore was incredibly knowledgable, He left no stone unturned, and provided immediate life saving care to our Aussie. Dr. Smith, the internal medicine Specialist properly diagnosed and treated our girl ,and in my opinion, professionally, he has no equal. The supporting staff, Heidi, Aaron and Stephanie were compasionate, competent and loving. Our baby was critical when we arrived, she is home 3 days later with a chance to survive. I would not hesitate to drive here again - a great distance for us, anytime, my pet needs proper life saving care. MY HIGHEST Reccomendation !!!! Our E.R. Doctor Tessitore, was even present at discharge. This is an incredible organization.

I'll start off by saying, kudos for being open on Christmas for emergencies like our car accident…read moresituation. But that's about all I'll say positive about our experience here. The front intake staff was good and friendly. The facility was clean and safe. If your pet has diarrhea or vomiting, this so called "hospital" can probably help you in an emergency with fluids and pills. It seems that's where their "hospital" supplies and support end. We sat in the front lobby for 3-1/2 hours because the "triage" nurse had our dog with a fully broken leg from a car accident listed as "stable and ok". We got pushed back for 2 other pets that came during that wait time. One did seem to be real emergency and needed help ASAP.Once we got in a room, the nurse spent a few minutes checking heart rate, eyes, tummy, then the leg. Also made us check weight a second time because someone forgot to write 34.7 kg down. No other body checks for a dog who was in a car accident. Doctor vet finally came in 30-45 minutes later and said "that's for sure broken, sorry I should have gotten to you sooner but he was listed as stable and ok on the chart". Even though he cried in pain for 3 hours in lobby. After spending a minute or maybe 90 seconds looking at him, she ordered "x-rays". Fully sedated our dog with anesthesia for an hour and only took ONE UNCLEAR XRAY! They took no blood or urine samples to check his body out. Dr came back in said "he needs a surgeon and we don't have one until next year". Then said with his arthritis, it would make surgery difficult. Handed us a list of other hospitals and specialists they knew of from Jupiter to Orlando to Gainesville to as to help us. Then gave us $667 bill for one xray, 2 prescriptions for pain, and splinter for the leg. No directions on how to help his leg stay stabilized except "put him in kennel". The next day after calling all their people on the list the next day, including the University of Florida we were told no one was staffed for a bone surgery for the holidays. Luckily I found a bone specialist down in Vero Beach who took us in Saturday. After reading the treatment summary and calling you guys, his staff and him could not believe that you guys only took ONE UNCLEAR XRAY of a small part of the leg. No blood or urine samples at all. With the specialist we got 7 xrays of the legs and 2 of the spine and chest without anesthesia! We were only there for 1-1/2 hours as well and they have a surgeon who can do surgery. On their xray array they also caught a prostate issue. That is how you give pets good care, is by actually checking them out fully. If you have something simple like dehydration or vomiting, these people can probably help. But if you want real useful healthcare with actual hospital style supplies and staff, I'd strongly suggest finding a more appropriate emergency hospital. After waiting so long and getting one xray and a splint then kicked down the road to a real vet hospital, I'd never return here again. I truly feel they owe me a full refund for at least the xrays, as they didn't even accomplish that simple task fully, and I had to pay to have them redone. PS The bone specialist said nothing about arthritis making this fix difficult.