If I could give zero stars, I would. I was pre-approved for financing on a vehicle, but when I arrived at the dealership--after traveling 2.5 hours--they had increased the price by $6,000 and ran my credit through multiple agencies without my consent.
I was also misled into believing the vehicle I had come for was different from the one originally discussed. The Carfax report showed minor damage, which the sales team downplayed as likely being caused by something as insignificant as a shopping cart.
However, within a month, the paint began peeling from the rear panel. I contacted 23 Nissan and was told to reach out to Acura. Acura denied the paint claim, stating the damage was not from an original Acura paint job. I followed up with 23 Nissan, sending them the required photos and documentation as instructed, but never received a response.
This experience has been incredibly frustrating and disappointing. The lack of transparency, accountability, and follow-up from 23 Nissan is unacceptable. I would caution others to be extremely careful when considering doing business with this dealership. read more
