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Rt 13 Auto Sales

5.0 (1 review)

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7 years ago

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City Line Auto Sales

City Line Auto Sales

(11 reviews)

Good selection of cars but Customer Service is just horrible. There is a guy name Tony who handles…read morethe counter and he is like an open book. He just doesn't have definite answer to anything. Whenever you ask him something, his answer is that he doesn't know what the definite answer is and he always has to consult his boss. The bad part is that whenever you have to talk to his boss (the owner), there is 99.99% chance that the boss is either on road or somewhere in Boston or something so you don't have any choice but to get mad at them. Also, about delivery, you can't schedule the delivery....they will call you when they think it is OK to deliver the car. They decide what day/time they're going to deliver. Bad part about delivery is that they will call you the morning they are going to deliver and notify you about the time... Good luck. FYI: Be careful with that guy Tony as he likes to eat his own booger (I once caught him red-handed). So, any paperwork that has to be done, make sure his hands are clean

I agree with the previous reviewer about this guy Tony, he is rude, in your face, and makes me want…read moreto get my car and get far away from there fast, and NEVER SEND ANYONE I KNOW TO CITY LINE. The selection of cars is great and many need verrryyy little work to be perfect, but tony's attitude is unacceptable. Theres this other guy named John who works there who is friendly, easy going, and helpful however, try to deal with him if possible. Before you take the car off the lot it has to be inspected by someone licensed to do all the salvage paperwork and whatnot so you can register the car, they reccomend this guy "paul", the business card just says "paul" which seemed sketchy at first but after speaking with him I found that he was a true professional. Polite, to the point, informative and did not talk in circles at all.

Rt 13 Auto Sales - car_dealers - Updated May 2026

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