amazing prices and super fast to find the problem and fix it. Highly recommend this company.read more

They did return my call and I provided them with all the information they needed. Unfortunately, I…read morenever heard back from them.

I appreciate that they got my son's vehicle in quickly. They seemed very nice. They fixed the…read moreproblem we came in for and suggested belts be replaced additionally . I had them do the additional belts replacement on the vehicle. When I went to pick up vehicle they advised that a piece cracked and busted some while doing the service they had suggested. They stated they had put it back together and glued it. Just 3 days after we left shop the part they broke and tried to patch started leaking. Son was out of state when it happened and now $1400 to fix part they broke putting on the new belts they suggested. I called them and Patrick said he would talk with Mike and get back with me the following morning. I never heard back from them. Sadly, because they broke something else fixing the additional service and didn't follow up with me I can't recommend them. There prices are already high and now I have more to pay to get the vehicle running again.

My car broke down on my way from St. Louis to Nashville. I took my car to two places in Paducah…read morebefore visiting Harlan. Honda dealer in Paducah was too busy and Supreme Automotive Mechanics gave me a P0420 code and didn't charge me. The engine was misfiring. Harlan on the other hand, charged me $171.76 to tell me that the codes had been erased. The car was misfiring and I told them that I had changed the spark plugs recently. Next, they wanted to change the coils for about $1300 which I declined. I had the car towed to Nashville and a Honda dealer there was able to diagnose the cylinder misfire with a bad spark plug. Clearly, Harlan does not know how to repair Hondas, even though I asked them before them doing any work. I believe if they had the computer on during a misfire episode, my problems may have been less. I would never recommend Harlan to work on my vehicle.

Best mechanic in town and best prices In town. I took my car to 4 different shops and they were…read moretrying to charge me $300 for something electrical and Joe figured it out, it was my cd players and he charged me $30 that's all. Very honest reliable person.

My truck broke down 4 hours from home and they went and got it, fixed it and I had it back 2 days…read morelater. Friendly staff, highly recommend

The owner, Speedy, is a complete pervert. I took my car there to get it fixed and while he was…read moredriving it around he kept making inappropriate (sexual) comments towards me making me feel very uncomfortable. I'm only 20 years old and he's an old ass man. Completely inappropriate and weird. The man is a PERV, ladies do not take your car here!!! Especially alone.

Doesn't matter how much money you spend with them, if they tell you three hours than always…read moremultiple it by 2 if not 3. If you leave and tell them you will pick up later, then they will screw you over and put you last. One tire to change out and took five hours. Really!!! Replaced all 4 tires dropped off at 11:30 am and had to wait to 7:00 pm. Why did I go back?

Took my car to them for an alignmen, was charged way more then what I was told. Ended up taking my…read morecar to another tire shop to find out I have a bent wheel and wasn't told about it. I will never take my car back to plaza of southside Paducah

I'm new to the area. Went to Durbins to get an estimate on some front end work. He was very honest…read moreand reasonable on price. Will definitely be using him for all my future vehicle repairs. Thank you Derrin, Ron R.

After recently moving to Paducah, I had a dead as a door nail car battery and no AAA insurance. I…read morechecked the Internet for Interstate battery dealers near me and due to great Yelp reviews, I selected Durbin's. Although extremely busy he agreed to "make a house call" and bring a battery when he could work me in. He installed the battery the same morning!!!! I will definitely continue to patronize Durbin's!!! Excellent customer service!!!!

One of the worst experiences I have had with a repair shop! Took over 3 months to my truck…read moretransmission went out and I needed a tow. I had called Prestige to recover it. It was somewhat prompt service. I rode with the driver and he said he was the owner. I had already made arrangements with another shop to look at it , but during our ride the owner was upselling his shop and talking about how bad the shop I was taking it to. So on the fly I chose to have his shop. It took a few days shy of a month to get me a price to put in my transmission! After they had sent me a price for work, the day they finally told me it was ready for pick up I was told that I owe an additional $650! At no time was this discussed! And don't expect an itemized receipt... the most poor service I've ever had!! Needless to say I won't be going back!

I wanted to share my experience with Emily, While they could not work on my issue ( I own a…read morePorsche, Cayenne Turbo S) due to electrical issues with my vehicle requiring special machines, Emily and the owner of the dealership were super friendly, willing to help in any way and offer suggestions that I had not thought of originally. This is not the same attitude that I received from other shops or dealerships that I called locally. I would recommend them for any automotive job you might have! THIS is what CUSTOMER Service is suppose to be like in a small business...KUDOS