Their satellite internet is very fast and a lower price than the large competitor…read more We have been using them for about 5 years at our office. Gary there and Jim are great for support if it is needed.

From the owner: SEO, web design, ISP, Internet services, hosting, Shoretel Business Communications, HP Support and…read moreServices, IT services, networking and cabling

Terrible service. After finding it impossible to reach an…read moreagent by phone, I went to the store, which was packed with about 18 people waiting for help. I finally made an appointment for the next day, at which they couldn't even find my mobile account in their computer! I was over charged $30 per month for four months so knew I HAD an account! It ended with the agent saying they couldn't do anything to lower the charges so I'm switching to another provider for a "Senior bundle deal"!

There are no local branch offices in Polk County "unlike Spectrum" you go through hell to change…read moreyour plan, they screw up and make multiple accounts in your name, one representative dont know what there doing to the next because there mostly from India. They dont follow schedule time, there over priced and always try to force more products on your that are crap. I use to have homewire warranty and was suppose to be grandfather in for this service until some idiot accidentally removed it from my service then told they cant add it back. They dont tell you about changes to save money leaving you to pay more than $50 extra each month! You will always have dropped internet service and they'll come out make some excuses all the time why your speeds are low, reduced, and or you never get the full speed they'll say or then blame amount of devices you have or there famous line "wifi cant reach thru walls might be copper, or modem is not high enough" next tech will look at you stupid and ask why modem that high up? Then argue that there techs will never tell you that, and doesn't have to be that high up! Might even try claim "that wire is not ours" its on you! Smh I am truly sick of Xfinity crap... you also get bs run around trying to return equipment that was shipped to you "hind of hard to refuse the delivery since FedEx just toss on your doorstep and leave!" You need QR ship code to take UPS store to ship it back, there dumbass techs will argue just take it down to ups, you dont need ship label.. mind you! I cant use the form online request because I dont have the accou t number and modem is from second account that I didnt setup! How can I request thr label, you will spend hours on app and phone with these fools and multiple contacts to fix anything. That is really poor customer service. I have speed of 1300mbps, only pull 300-400mbps on the test for wifi, hardware lucky of I get 400-600mbps on a good day!

The workers here are fantastic, especially the manager and the female workers. I didnt really get…read moreto speak with the males that worked there besides on that was really nice. They all try to help you with choosing the best option money wise.

hi my name is amilcar, me and my wife both 2, 17 cell phones the sale rep , antonio and matheus…read morethey help us very well. fantastic job guys. thanks for you help.

Great products, service and support. Always someone there when we have technical issues or need to…read moreknow about new products and services. PBX-change offer features that the big carriers lack like a soft phone option, CRM integration and call recording. If you work in professional services these are must haves. The best feature is actually getting my calls which the big carriers were dropping.

While the Internet service is fantastic, the backup services are the key here. To know that data is…read moresafe and secure in an age of such chaos is comforting. Not having to worry, not having to stare at the ceiling at night wondering, that's what you get here. Peace of mind... I'll take it. Thank you!

XFINITY Customer Service is absolutely horrible.. Please do yourself a favor and go with another…read moreservice provider.. endless calls and no luck getting service.. just look at there star ratings.. They suck the Big One !

Xfinity stolen phone #…read more Our community provides tv service through Xfinity. We have that service and added internet & our family's mobile plan - 4 phones. On August 3, 2025 at approximately 5 am we were hacked. Our modem was taken over so we had no access to internet. All of our cellphones were deactivated. So we had no ability to contact anyone as we gave up our landline some time ago. The hacker added two names to our account and changed the managing phone and email to a number and email that are not ours. We had to leave our house and find another location with a phone and internet access so that we could call Xfinity. We waited for about 30 minutes before an agent picked up our call. He was able to see that our WiFi modem name and password had been changed and 3 phones had been deactivated. The agent restored service to the modem and the 3 phones, then researched my phone number. It was no longer in our account at all. It had been transferred to another Xfinity customer, MT, on a Samsung phone but a different model than mine. I have had my phone number for more than 20 years and I want it back. We were told that it was possible to pull the number back by shutting off service to that other account but a Fraud investigation had to happen first. It was opened and we were told we would hear from Xfinity Fraud department in the next 24 hours. We have a case number that has been open since 8/3/2025 at 6:30pm. The Fraud Dept has never contacted us once. We've called multiple times & they tell us the same story. My phone number is a second verification for many of our accounts. While waiting for Xfinity to get my number back, the hacker changed access our bank account, moved our savings to our checking account and attempted to wire transfer our money out. Being at the bank first thing, I stopped that. Xfinity has left us exposed, when they could have fixed it the day the hack occurred. Xfinity Mobile Fraud Dept, if you exist & are seeing this, contact me.

Great customer service. They always give you a heads up if they will be doing maintenance and once…read morethey are done they also let you know. I have no complaints. Very pleased with the service.

This is the most unreliable internet service on the market. I have contacted them several times …read more Many times with no call back. They were increasing the height of a tower took 15 weeks to accomplish. All they have to do now is point me at that tower. That tower has been done for a week still no service call. Have not had internet for 14 weeks. Very dissatisfied. Have been a customer since they bought the company service has always been spotty, very unreliable

Very good service, the owner very profesional.. 100% recomended. I sign up with them internet, tv…read moreand phones.

I would like to thank Michael Morales ( Quality Tv Sales & Service) and team ( his family) for…read moreincredible service and professionalism! To start, Best Buy canceled our installation of our new home at 6:30pm by text the night before install. Only options were to reschedule or cancel. Evidently they only have one crew and totally left us hanging as we had been planning on this for over 3 weeks. We had to drive 30 minutes to Best Buy in Port Charlotte because they no longer have phones in store, ( this is a complete joke if you have tried to deal with Best Buy lately, GOOD LUCK) to see what had happened and try to reschedule or cancel. We ended up walking out of Best Buy at 9:00pm with nothing resolved and possibly a week or two wait on installation. The next morning my wife found Quality Tv on Google and we decided to stop in. Mike gave us a quick class on TVs and we loved the family atmosphere of his business. Mike was able squeeze us in to do the install and his sons Michael/ Matthew and Brian teamed up to knock out the job. I was in awe of how they teamed up and worked together and how great of a job they did. We have had Best Buy for at least 12-13 installs over the last 15 years and Quality TV hands down was the best service we have ever had! My wife and I couldn't be more happy with choosing Quality Tv& Sales. Highly highly recommend calling them. You'll be glad you did. And if you ever need a service call - they handle that too!

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

I was sold a 50Mbps connection from these guys. The installation was screwed up form the beginning…read more The connection was solid during non-peak hours but no where near the advertised speed. I was getting download speeds similar to my 3mbps DSL connection I had previously. I had intermittent up and down times and at peak times the connection could slow to a crawl. Less than DSL.