Rented a very expensive house for Thanksgiving "cedar zen". It was not as described. I called Friday, Saturday, and Monday within business hours and still have not gotten in touch with anyone. The house was cheap on the inside, the heat didn't warm the downstairs (the downstairs is concrete flooring and very cold- the majority of the weekend was below 60 degrees downstairs- who uses space that cold?), the water heater was not sufficient, water pressure not sufficient (shower upstairs does not work at all if there is any other water usage in the house) and the "well equipped kitchen" is a serious joke..cups are few in number mostly plastic, chipped coffee cups, 3 wine glasses, plates are chipped, no wine opener, lacking in pots/pans/utensils, the pots that were there are cheap and the teflon is destroyed and flaking, a miniature oven, the refrigerator had one missing and one broken shelf, plus more! I would not recommend renting from this company. The linen charge of $223 is also absurd. I will probably never get in touch with anyone, but I will definitely not rent from them again. read more