Went in for yappy hour to get my dogs nails trimmed and the salon was closed... wanted gas…read more Energy.. sure to staffing issues..disappointed

*Service Levels Have Significantly Dropped*…read more Locals businesses are held to a standard of professionalism​. So should large corporations that want to do business in our city. Heres my latest story... I have had my Yellow Lab for 10 years. Bought every item for his care, his food and all my grooming from Pet Smart. In the last 2 years they have been out of his food several times. ( It had become an issue) I Recently booked a grooming appointment over the phone for the next day. They asked for vaccination info which I could not provide. I did provide them with the vets contact that I have used for 25 years. (They chose not to call) I had an important meeting that was booked months in advance for the next day. I decided to drop off the dog on the way to my appointment. When I arrived I was greeted and asked if I had brought my vaccination report. I reminded them of our phone call the day prior and asked them if they had called. They had not. It was now and issue and I did not have time to return my dog home. They then called the vet while I stood there to find out the vaccination expired 2 days prior. I expressed my extreme displeasure to the attendant and the manager and again explained that I didn't have time for what was going on. As I was walking out the door the manager said they would "let it slide this time". After all the grief I explained that I wouldn't be back and would tell everyone that cared about my experience. All they had to do was call my vet (when I called) as was done many times in the last 10 years. Their inefficiency and lack of respect for my time and was more grief than anyone should have to endure to wash a dog.

Best place for dog care in the world. Dogs are happy and well cared. My dogs love to go there! They…read morecome back form a day visit or overnight shoot and tired. My biggest problem? When we arrive at Chris' my dogs want to bolt for the door they are so happy to be going there. I like that they post pics, so when my dogs are there for longer periods I can see that they are having a good time.

This is the defintley the #1 spot to take your dog in the Quinte area. The initial meet and greet…read morefollowed by the doggy assessment, ensure that all dogs have similar personality's and characteristics, which from an owners perspective puts our minds at ease knowing that she will get along with all of the other dogs. The ability to have her socialize with other dogs, play in their doggy playground, swim in the summer, and relax in the sun in the spa, make this a retreat our girl Bria looks forward to every time. I highly recommend Chris's to anyone who would like a fun, cage free, and safe environment for their dog!!

I really appreciate the training that Karma received. Because I had just gotten her as a rescue and…read moredidn't know about her past, I was hesitant to leave her all day. My worries were put to rest immediately. Esa was warm and welcoming. Karma took to her right away. The beginning class gave me a great foundation. I will definitely sign up for the intermediate class. K-9 Obedience is well worth the investment.

Mo is fantastic!!! He took my rescue from uncontrollable & defiant to completely off-leash trained…read moreand obedient in 8 weeks. My dog is now doing his public access training for service dog and I get compliments every time I'm out. I no longer need to worry about his behavior. I have a happy, healthy obedient dog in 2 months. I highly recommend him everywhere I go.

I have 100% confidence in the outstanding care and love Mark and his team show toward our 95 pound…read morespoiled Staffy. Baxter gets all excited to see everyone as they do him when he comes to sleep over for a few days. He doesn't play well with other dogs so he gets his own walks several times a day, a room (not a kennel) to run around in, and play time with just him and one of the staff. Love Love Love it there.

I asked for help several times. I did everything I was told. Unfortunately killed another of my…read moredogs. I always recommended Mark. He never contacted me when I texted or messaged. I believe he is so fixated on dogs out of the country. I asked for help several times and did everything he said. At class he made my dog aggressive. She has a new home but my border Collie is dead.

Punctual patient and dedicated. Worth every penny highly recommend if you want my opinion more…read morebusiness should run this way.

From the owner: I have several years of hands-on experience working with dogs, I am very familiar with the basic…read moreprinciples of obedience training, housebreaking, and socialization. I am very aware that each dog is unique and may require a tailored approach based on their individual needs, temperament, and personality. I understand the importance of observing and understanding canine body language and can recognize signs of stress, fear, or discomfort in dogs. I approach dog training with enthusiasm, patience, and a strong desire to help dogs and their owners establish a positive and harmonious relationship. I understand the importance of using positive reinforcement techniques, such as rewards and praise, to motivate dogs and encourage good behavior. Additionally, I recognize the significance of consistency, clear communication, and establishing trust between yourself and the dogs I work with.

Great friendly staff. Our 8 month old puppy Sadie started coming here for socialization and…read morelearning to be a dog with other dogs during this pandemic. Our puppy needed a break as much from us as we did from her being. the owner Linda is probably one of the nicest person I have met who cares for the well-being of us and our puppy. We started with 1/2 days and will be going full days soon. Its nice to get our puppy home tired and relaxed. I like the one stop shop not only for boarding when we travel but for day care and grooming. Kim and Ken T.

Dan was so incredibly helpful when training my 9-month-old puppy. He came to us, was patient and…read morethorough when assessing our needs and background and together we came up with a training plan. You can immediately tell his knowledge and experience working with dogs, which was very comforting. I will continue to work with Dan in the future and would not hesitate to recommend him to anyone who is looking for a dog trainer!

Very happy with how they handle the training and how good they are to take extra time and explain…read morethings. You can tell this is a generational skill set because of how easy and instinctual the dog training is for them. I'm a contractor and I'm passionate about what I do and I can see the passion and effort that comes from how they conduct their services. Most importantly, they're trustworthy and they care. These are people that know what they're doing and they're easy to deal with. I had to do a lot of searching and researching before I settled on them because I have a dog with a lot of issues and I love her to death. I'm very happy I settled on them. It ended up being the right choice.

THANK YOU! Thank you Mellow Vibes…read more We were referred here by a friend of ours who had a dog with aggression issues so we saw first hand what Mellow Vibes could do! Our dog, unlike most the dogs that I've seen in the reviews, is on the other end of the spectrum. Kaia is a 5, almost 6, year old husky/shepherd mix who has anxiety and fear and had zero socialization with the outside world and people. We adopted her at 4 years old and at that point, she was terrified of people and the world. Zero aggression, terrified of the world and a consistent flight risk. She would shut down when she saw people. If she could, she would make herself disappear from the world. Cowering, shaking, bolting, tail permanently tucked. Anything to get away. She couldn't function. We were having trouble bonding with her in the full year we had her because she was just so scared. Walks with her were full of dragging and bolting. She's pulled myself and my boyfriend over before when she was in a panic. She was incredibly stubborn with her commands. We eventually bit the bullet and contacted Mellow Vibes. They were the first trainer (and people in general) we talked to that did not judge what we did. The amount of times we heard from other trainers and people that we should not do this or that with our dog out of our desperation to build a bond with her (like letting her sleep on the bed with us or on furniture). They were the first trainers that understood where we came from and why we let her get away with certain things. We didn't feel judged for the first time or like we were being scolded. Instead, we got understanding and compassion. Paul spent 6 weeks with her. Let me tell you this, the amount of care and time he spent with her is astounding. Our dog was scared of EVERYONE but especially men, children and the elderly. Yet somehow, on our first meeting with Paul, she was calm. Paul kept us updated with her progress, pictures, videos, answering any of our questions or concerns. When it was finally time to pick her up, Paul trained us on his techniques of dealing with our dog's issues. We were met with a dog that listened to commands and when we did our walk with Paul, holy moly we were able to walk through the busy busy streets of downtown. Later that day, we were able to walk her through a busy park with so many screaming kids. We. Could. Never. Do. That. Before. EVER. She seemed to adore Paul, always looking back at him for reassurance and a bit of confidence. I almost felt bad taking her home haha. You could tell she was at ease with him and she was WELL LOVED in her time there. YOU DO NOT HELP A DOG LIKE OURS BY "BREAKING THEIR SPIRIT" OR ABUSING THEM. Now, I don't think our dog will ever be a people dog but we were taught how to manage her issues and she, herself, was slowly learning that people, objects, etc would not hurt her. At home now, she is generally a happier dog. More smiles, more tail wags, more following us around (she never wagged her tail or followed us around like this before). Mellow Vibes truly has helped her come out of her shell. They continue to follow up with us with messages, phone calls for more tips or to answer any of our questions. The rest is now up to us to keep up with the training and to continue to develop our relationship with her. You do not rehabilitate a dog like ours with anything but love, patience (oh so much patience) and compassion.

Best vet I've had. Staff always friendly and kind. They care for my pets the way I do.read more

I originally took my dog and cat there after meeting Dr. Bob @ a resto in downtown Belleville. I…read moreneeded traqulalizers for a plane ride to Calgary. The woman from the counter took my dog away in a back room or somewhere down a long hallway to weigh him etc...my cat another woman looked at at the counter. Fast forward a year or so...I come back from Calgary with my dog, my cat and a new puppy who was un-neutered. So I took him there. It was reasonable as I got him chipped at the same time. That summer my original dog had a growth on his lower groin area...I thought it could be a tick because it was kinda long with a black crusty black top. He was also limping slightly on his hind rear leg. One of the assistants there yet again took him away from me down the long hallway. She came back literally two minutes later and told me that the growth was just his nipple. She suggested that I come back to see their specialist because she thought that he had a torn crutiate ligament. So we went back and met a lovely older french surgeon who spent allot of time with us explaining all there is about his ligament. Because my dog is part bulldog he was going to cut one of his bones and then re-attach it, using flesh like ropes...(or something like this). The entire thing would cost $2000.00 plus HST. Speaking with my parents (whose dog just had the same surgery) and they told me to go and see their vet. So I did. She ended up charging me $1200 plus HST. I told them what the other specialist had suggested and I got a very funny look. They obviously did not want to comment on a competitor. When I took my dog to get his stitches out, I had noticed that the "nipple" had gotten suspiciously larger, so I asked my new vet to take a look. She said "uhm...this is not a nipple, due to the fact that there is a nipple both right in front and behind this thing. It is a growth" She then stuck a needle into it, took a biopsy (?) and looked in the microscope. She showed me what she saw. Oh, by the way, I was in the room with my dog when all of this happened. It was a cancerous growth that I had removed for $350 that day. Being quite upset that it had been diagnosed as a NIPPLE, I was slightly freaking out in the waiting room while they cut if off my dog. One of the secretary's slipped me a piece of paper with CVA on it. I still have yet to file a complaint with them but perhaps this will be good enough. When I got home I called Dr. Burns office and asked to speak to the woman who had made the diagnosis. She was not there. So I proceeded to tell the woman on the phone what happened. Se expressed shock and dismay and said that the woman in question was not supposed to make those kinds of decisions. She said that she would speak with the Doctor about this. I never got a phone call back. In my 3-4 years going there I NEVER ONCE SAW THE DOCTOR HIMSELF. I think that should say it all.