Best vet I've had. Staff always friendly and kind. They care for my pets the way I do.read more

I originally took my dog and cat there after meeting Dr. Bob @ a resto in downtown Belleville. I…read moreneeded traqulalizers for a plane ride to Calgary. The woman from the counter took my dog away in a back room or somewhere down a long hallway to weigh him etc...my cat another woman looked at at the counter. Fast forward a year or so...I come back from Calgary with my dog, my cat and a new puppy who was un-neutered. So I took him there. It was reasonable as I got him chipped at the same time. That summer my original dog had a growth on his lower groin area...I thought it could be a tick because it was kinda long with a black crusty black top. He was also limping slightly on his hind rear leg. One of the assistants there yet again took him away from me down the long hallway. She came back literally two minutes later and told me that the growth was just his nipple. She suggested that I come back to see their specialist because she thought that he had a torn crutiate ligament. So we went back and met a lovely older french surgeon who spent allot of time with us explaining all there is about his ligament. Because my dog is part bulldog he was going to cut one of his bones and then re-attach it, using flesh like ropes...(or something like this). The entire thing would cost $2000.00 plus HST. Speaking with my parents (whose dog just had the same surgery) and they told me to go and see their vet. So I did. She ended up charging me $1200 plus HST. I told them what the other specialist had suggested and I got a very funny look. They obviously did not want to comment on a competitor. When I took my dog to get his stitches out, I had noticed that the "nipple" had gotten suspiciously larger, so I asked my new vet to take a look. She said "uhm...this is not a nipple, due to the fact that there is a nipple both right in front and behind this thing. It is a growth" She then stuck a needle into it, took a biopsy (?) and looked in the microscope. She showed me what she saw. Oh, by the way, I was in the room with my dog when all of this happened. It was a cancerous growth that I had removed for $350 that day. Being quite upset that it had been diagnosed as a NIPPLE, I was slightly freaking out in the waiting room while they cut if off my dog. One of the secretary's slipped me a piece of paper with CVA on it. I still have yet to file a complaint with them but perhaps this will be good enough. When I got home I called Dr. Burns office and asked to speak to the woman who had made the diagnosis. She was not there. So I proceeded to tell the woman on the phone what happened. Se expressed shock and dismay and said that the woman in question was not supposed to make those kinds of decisions. She said that she would speak with the Doctor about this. I never got a phone call back. In my 3-4 years going there I NEVER ONCE SAW THE DOCTOR HIMSELF. I think that should say it all.

All around great dog groomer! My dogs always come home happy and they look great. This groomer…read morealso specializes in small breed dogs and has also showed her own poodles in shows.

I highly recommend Colaine's Pet Services. They do it all, from grooming, pet sitting or pet…read morewalking. Colin has been grooming my dogs for years. The fact that he comes to my home to groom is less stressful on my babies. He is so gentle with my girls, they love him. I love the fact they are home, not put into cages and how beautiful both of my girls looks afterwards. Also if you need a pet sitter, again your animals are not displaced they stay in your home. He understands that doing his business by going to peoples houses is easier on your fur babies as well as yourself. Seriously if you want a groomer, pet sitter or walker you will not be disappointed and once you use his services you'll keep using them. As long as he is grooming we will never use anyone else. He truly cares about his fur clients and their human owners. Thanks Colin from both Lily and Baby Gwazoo

So they charge just to walk through the door which cost me a pretty penny to have my 2 dogs…read morevaccinated prior to travel at least 30 days in advance. Then I had to come back and get a health certificate completed within 30 days, prior to travel (international). 2 dogs x $150 x 2 visits = $600 just walking through the door - not really doing anything yet. NOW, I am told they are going to charge over $178/pet to sign paperwork for travel ! I am not impressed at all. It is highway robbery.

I love both of the vets here - they take such great care of our kitty, who has had a few minor…read morehealth issues. Smooth de-clawing and neutering as well back when he was a kitten. Highly recommend!

What an amazing team of thoughtful, considerate and well informed people. We always feel certain…read morethat our pets are getting the best care here. Several generations of our family have trusted this team with our animals. FYI: Great groomer on site too! (Note the address on this site is wrong, it is 14011 Loyalist Pkwy, just outside Bloomfield.)

I have been here three times and I have some legitimate concerns:…read more 1st visit - waited over 30 minutes for appointment and never received so much as an explanation or apology for the delay. Once my 16 year old cat was looked at, they took her out of the room to take a blood sample. I told them that the previous vet needed to use the hind leg but when she came back, they shaved her neck and had the needle right in her face to take blood. I would have preferred they let me hold her as she was extremely agitated when I got her back. 2nd visit - was great. Gave my youngest cat her shots and was very attentive. Had a great experience so I chalked my first visit to "just one of those days". 3rd visit - I pre-ordered pain medication for my 16 year old cat but when I got there to pick it up, the technician told me that they needed to use some that day so i would be getting less than ordered, but don't worry they adjusted the price! REALLY? Again, no explanation, no sorry for any inconvenience or no notification - just go ahead and use something I ordered for another customer and smile! NOT IMPRESSED by the last visit at all! What if I had it measured out due to travelling or other reasons? Just give me less than I asked for and no apology or explanation. If they had even told me another customer needed it in an emergency, I would have totally understood and offered it willing! But NO, just adjust the price and be on your way.

Do not board your animal here if they have health issues. Another cat got into my cat's food bag…read moreand ate the food. It was expensive food. They didn't even notice. They didn't follow feeding instructions. Hardly any kibble was gone, but all of my cats expensive wet food was used (I put in way more than they should have used). My cat vomits as a part of his condition. They told me he only vomited once the whole week. His bed was soaked in vomit, had poop on it, and had dried vomit on it. I thought they would at least check his bed as they were told repeatedly that he vomits. Very sad. He also physically smelled like vomit and I had to bathe him. They also tried to give me the wrong animal carrier repeatedly when I picked him up.

We left our dog here for the weekend. He has a history of allergic reactions to bug bites so we…read moreleft clear instructions along with the appropriate medicine in case of a flare up. When we picked up our dog, they brought him out from the kennel area and his face was extremely swollen and red. They had no idea he had a reaction, couldn't give us any sort of timeline about when the flare up occurred, and did not know to give him the medicine despite it being clearly in their records. He didn't even look like our dog. Furthermore, upon picking him up, our completely reasonable concerns about our dog's welfare and the quality of the care provided were dismissed. And no receipt was provided for the service we paid for. All in all, we got the impression that Stonehedge are inattentive caregivers and likely care for too many dogs to adequately handle each one with the most basic attention and care. Not recommended.

Caring groomers that are awesome at their jobs at an exceptionally low price compared to other…read moregroomers in the area.

I enjoy going to this Pet Value location. The staff go out of their way to assist you and are very…read morepatient with customer questions which puts me at ease allowing me to have all the information I need to make an informed purchase. This is a very clean store and they seem organized. Anyway, keep up the good work folks!

Great service, great products and knowledgeable staff. Bellevilles' original pet food and supply…read morestore.