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    RRH Primary Care

    4.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    10 months ago

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    The Grand Rehabilitation and Nursing Home - Festive decor

    The Grand Rehabilitation and Nursing Home

    3.0(2 reviews)
    0.8 mi

    Let's be honest:…read more This is not the sort of place anyone loves to spend time in. Personally, I have a visceral reaction to all nursing homes because of childhood experiences with them. That said, if you have to put your loved ones in a place like this, and believe me, I understand that sometimes you do HAVE to...this is a good one. This place is clean. It doesn't have that old person's home smell that hits you in the face like some places. The vibes are good. The staff is actually friendly, and we saw a lot of smiles. And maybe that's because I bring in two smiley little kids with me every time I'm here, but the nurses and the patients all seem to be in pretty good spirits, which can be rare at rehab centers. It seems as though the staff enjoys their work (as much as anyone does), and they took the time to put up a lot of festive decor for the holiday season. There's a Santa in the dining room, snowflakes and more on all the walls, and that's in addition to the sweet fish tank in the lobby area. From what we know, they take good care of our grandma too, which is the most important thing. She is actually happier here than she was at home, and has the full time round the clock attention she needs. And of course, Matlock is on TV, seemingly at all times.

    This place is a lie/scam! What ever the website tells you, is false! There's no chef preparing chef…read morequality food, the rooms do not look like hotel rooms, not even close! Your loved one will be sharing a room with someone else, that is a guarantee. The only place they can put photos of their family is a 8x10 cork board or taped to the wall. Residents are left out in hallways in chairs sleeping, they are not checked on, dressed if needed, or bathed. If your family member needs help, they are ignored, even if yelling at the top of their lungs. If you plan on putting your family member there, you might as well say your last goodbyes. This place will kill whatever spirit they have left. Outside place looks like a lodge transformed to a nursing home, there are large potholes in the parking lot, you could fall, injure yourself and stay there while you're already there. Gutters look like there about to fall off the building, it looks forgotten about, and so do the residents. When you leave, you leave feeling like you need a shower in sanitizer. Go somewhere else please! For the sake of your loved one. I beg you!!!

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    The Grand Rehabilitation and Nursing Home - Santa

    Santa

    The Grand Rehabilitation and Nursing Home - Lobby

    Lobby

    The Grand Rehabilitation and Nursing Home

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    Batavia Health Care Center

    Batavia Health Care Center

    1.0(4 reviews)
    0.8 mi

    My mother is there and she gas COPD and CHF and we have to keep on them to make sure her oxygen…read moreisn't empty when she uses her portable to go to the dining room! They had her go a whole month without a shower because in two separate weeks she went into the hospital and missed her shower day, yes that's right they only give them a shower once a week! The nurses don't bother asking if they need to use the bathroom so they leave them for hours in urine and feces soaked pants. My mother had an accident on her cloth chair with urine and feces and they left that chair in her room and still put her in it everyday! Obviously DO NOT RECCOMEND! Horrible!

    From the putrid smell that comes from this place, to the despicable care the elderly receive here,…read morethis place is no good for the elderly or sick to live here. My relative, I will not even mention the gender of this person because if they find out you talk poorly of them the nurses will treat your family member like crap, is stuck in the rehab section of this facility. They have left this person sitting sitting in their own urine for hours causing sores. They left this person low on oxygen, they left this person with a uti for days causing them to be hospitalized. We thought our relative was being dramatic saying they think the nurses are trying to kill them. Well, obviously the staff isn't doing it on purpose but they're neglecting their patients. There are other elderly there that we have heard from some of the helpful aids there that have experienced similar neglect to what my relative is experiencing. We are currently looking for another place for our relative but they are stuck there for now. If you can avoid this place, I would.

    RRH Primary Care - familydr - Updated October 2026

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