DO NOT CALL!! I called today to cancel my mom's plan because they were charging her $400 a month…read moreand every time I tried to talk they hung up and were very rude. One lady pretended to be Sammy and when I gave her my mom's credit card information she said "nope bye." My mom almost had a heart attack and I had to rush her to the hospital because of this. She is currently pregnant and is admitted in the hospital hung up on IV's!! Sammy's workers do not know how to communicate with people and should be fired immediately!! Worst experience of my life. I would like a reply back from the worker saying sorry for everything.

Very unprofessional, no one speaks English. I will not recommend this company to anyone.read more

Corey Chau helped me with my insurance, he is a professional agent! Thank you so much!read more

Lauren and Suc are the best, they wrote and service my home and auto policies and do a wonderful…read morejob. They are easy to work with attentive and swift. For your insurance needs they are the girls to deal with. Thanks again.

The individuals here are very unprofessional. I was requesting to get important documents done for…read moremy insurance and they kept giving excuses and providing different quote prices and seemed very strange and being very rude to a potential customer. I won't be using their services and recommend checking other places.

Have a great variety insurance companies from which I chose insurance my my new vehiclesread more

received notice that I possibly may be responsible for a homeowner's leak in my bathroom. I called…read morethe office and received no help and all they did was refer me to the claims department. When under this kind of stress, you need solid support personnel.

I spoke with Tiko, she was very helpful.I am very pleased with her knowledge. Thank you, and I…read moreknow if I have a question where I have to call.

get awesome cheap quote for reasonable fee. Team is very friendly Thanx.read more

Terrible customer service just called and got a nasty attitude because I said the wrong thing when…read moreasking about insurance

There's an energy here that makes you feel welcomed. Everyone is friendly, professional and…read moreknowledgeable. I met with Karen the owner and she was very pleasant. I like to deal with local companies and this team knows their stuff. My friend also uses them and has been pleased. I recommend you check them out.

A1 Brooklyn Brokerage is number one, I had the pleasure of speaking to Karen. They are very…read moreprofessional and, they work really hard to find you the best deal. I would definitely recommend this company to family and friends. Thank you Karen for the wonderful experience of dealing with your company.

The best client service! I have been with them for years and…read morenot going anywhere ever.

Jonathan provided me with excellent expert advise for my car insurance He listens and considers…read moremany aspects of your situation before offering a quote. Extremely professional and knowledgeable!

One of the worst and and most despicable company's and most illegitimate owners I've ever had the…read moredispleasure of choosing to do business. Months have gone.by and.i have still not received a mere $135.00 owed to me.for my dryer repair. Many many call have been made where I was.made to wait on hold for more than an hour at a time and yet this illegitimate owner still refuses to pay what's owed to me. I would strongly suggest anyone thinking anoitndoimg business with albert to take a.long look at the.many complaints and history of this company their bait and switc tactics before wasting your money. They are just not worth the paper they type there name on. BUYER BEWARE!!!

If you are thinking of using this company for a home warranty, just don't. Close your computer and…read morewalk away and revisit and find another company to use. This company will cause you to grow grey hair faster than anything else in this world. They won't answer their phones. They won't return an email even though they tell you to email them. They won't help in one bit. We called about our pool in June. We wrote to them to let them know the first company that was contacted didn't want to work with first premier because they have issues getting payment. They then assigned a plumber to our pool. It took 5+ days to get someone else assigned. That person wouldn't answer emails, calls or texts. Then finally said he would come out but then never came and stopped answering calls. I contacted first premier (god forbid) on a Thursday about this after waiting for over 90 plus minutes on hold and using the real estate option to get through, that we needed someone else. We got someone on Monday and that person put in a claim on Tuesday and we still haven't heard from first premier after 6 days and multiple calls that go unanswered and now my 11th email just on this topic alone also unanswered. If you happen to have to use this company know your contract, because they won't. They will tell you it isn't covered. But then you will read the contract back to them and then they will ask you send it to them. We are are still waiting on a check from April! They said it was going to be sent out on July 23rd. It's now been 8 weekz and coming from New York, not Cape Verde. In conclusion, find anyone but first premier. Please, please do not give them money. They will be rude to you and try everything in their power to not pay for what they have covered. Find a reputable company. You will be so happy you did.

I needed insurance and had a tight deadline. After doing a google search and reading various…read morereviews, I contacted Friends Insurance Brokerage. I was very pleased with their work. They were very helpful, professional and competent. They worked hard to get me the insurance I needed. I worked with Kate. I highly recommend Friends Insurance for any insurance needs.

Friends insurance is hands down the number Brokerage in the Tri-state area ! Not only will the…read morewonderful team at Friends insurance find you the best rate for all you're different needs. But they will allow follow up with you over the years to ensure you still have the best possible rate out there. Friends insurance insures my home, vehicles, and personal property/jewelry. Thank you for everything you all did for me and continue to do!! Not a doubt in my mind that working with you is the easiest and most cost effective!

Absolutely horrendous agency. It took nearly two months to apply a simple discount, and no one was…read morewilling to take accountability for the delay. Instead, staff repeatedly shifted blame between the accounting and underwriting teams. The agency consistently makes excuses to prevent customers from speaking with supervisors, managers, or Nereyda Perez. I left plenty of phone calls to request a callback when they were unavailable, but whoever picks up the phone, either never relayed the message or the person receiving the message does not care to call back. This is the kind of customer service they are so proud of. If it takes 2 months to apply a discount, can you imagine how much longer it would take them to file a claim?

I was instructed by this State Farm office to cancel my homeowners policy because new coverage was…read morebeing issued. Minutes later, I was told the new policy was not approved, leaving my home uninsured. My prior policy was paid through September 2026 and I have over 20 years with no claims. Instead of resolving the situation, they offered reduced coverage at a higher cost and have failed to provide clear written documentation or a real solution. This lack of accountability placed my home at risk. Consumers deserve confirmed coverage before being told to cancel an active policy. Services Property insurance