great experience with Allen was extremely professional in covering my car and helpful in explaining…read moreand following up 5 star service thank you

DO NOT CALL!! I called today to cancel my mom's plan because they were charging her $400 a month…read moreand every time I tried to talk they hung up and were very rude. One lady pretended to be Sammy and when I gave her my mom's credit card information she said "nope bye." My mom almost had a heart attack and I had to rush her to the hospital because of this. She is currently pregnant and is admitted in the hospital hung up on IV's!! Sammy's workers do not know how to communicate with people and should be fired immediately!! Worst experience of my life. I would like a reply back from the worker saying sorry for everything.

Lauren and Suc are the best, they wrote and service my home and auto policies and do a wonderful…read morejob. They are easy to work with attentive and swift. For your insurance needs they are the girls to deal with. Thanks again.

Corey Chau helped me with my insurance, he is a professional agent! Thank you so much!read more

Have a great variety insurance companies from which I chose insurance my my new vehiclesread more

The individuals here are very unprofessional. I was requesting to get important documents done for…read moremy insurance and they kept giving excuses and providing different quote prices and seemed very strange and being very rude to a potential customer. I won't be using their services and recommend checking other places.

Ashley !!! She's the best in this business soo good,helpful…read moreand friendly. If you're not happy with your company just call and talk to her !! I definitely recommended you, the other company's has a lot of excuses only but she's fallowing all your problems I'm so happy to find her ! Thanks again all your helps

I spoke with Tiko, she was very helpful.I am very pleased with her knowledge. Thank you, and I…read moreknow if I have a question where I have to call.

get awesome cheap quote for reasonable fee. Team is very friendly Thanx.read more

Terrible customer service just called and got a nasty attitude because I said the wrong thing when…read moreasking about insurance

There's an energy here that makes you feel welcomed. Everyone is friendly, professional and…read moreknowledgeable. I met with Karen the owner and she was very pleasant. I like to deal with local companies and this team knows their stuff. My friend also uses them and has been pleased. I recommend you check them out.

A1 Brooklyn Brokerage is number one, I had the pleasure of speaking to Karen. They are very…read moreprofessional and, they work really hard to find you the best deal. I would definitely recommend this company to family and friends. Thank you Karen for the wonderful experience of dealing with your company.

Ive been working with Jonathan for 2 years already and everything usually goes smooth. I love that…read moreI can email him with my requests and he gets it done within 48hours! I appreciate working with such a professional. Will be using for years to come. He handles both our car and home insurance. He came highly recommended by our amazing real estate agent so I know he gets the job done!

The best client service! I have been with them for years and…read morenot going anywhere ever.

One of the worst and and most despicable company's and most illegitimate owners I've ever had the…read moredispleasure of choosing to do business. Months have gone.by and.i have still not received a mere $135.00 owed to me.for my dryer repair. Many many call have been made where I was.made to wait on hold for more than an hour at a time and yet this illegitimate owner still refuses to pay what's owed to me. I would strongly suggest anyone thinking anoitndoimg business with albert to take a.long look at the.many complaints and history of this company their bait and switc tactics before wasting your money. They are just not worth the paper they type there name on. BUYER BEWARE!!!

I also got this adVert to get home insurance coverage today…read moreMarch 2 2026. Obviously, it continues. In ten minutes i could see this is a film/flam operation already involved in one law suit loss thru the attorney general of Ohio. If insurance is involved , the state government will go after the individual. Screen shot of legal result attached.

I needed insurance and had a tight deadline. After doing a google search and reading various…read morereviews, I contacted Friends Insurance Brokerage. I was very pleased with their work. They were very helpful, professional and competent. They worked hard to get me the insurance I needed. I worked with Kate. I highly recommend Friends Insurance for any insurance needs.

Friends insurance is hands down the number Brokerage in the Tri-state area ! Not only will the…read morewonderful team at Friends insurance find you the best rate for all you're different needs. But they will allow follow up with you over the years to ensure you still have the best possible rate out there. Friends insurance insures my home, vehicles, and personal property/jewelry. Thank you for everything you all did for me and continue to do!! Not a doubt in my mind that working with you is the easiest and most cost effective!

Great people and insurance company to use.The employees are so helpful. I had a lot of problems and…read morethey handled them easy and quick

Absolutely horrendous agency. It took nearly two months to apply a simple discount, and no one was…read morewilling to take accountability for the delay. Instead, staff repeatedly shifted blame between the accounting and underwriting teams. The agency consistently makes excuses to prevent customers from speaking with supervisors, managers, or Nereyda Perez. I left plenty of phone calls to request a callback when they were unavailable, but whoever picks up the phone, either never relayed the message or the person receiving the message does not care to call back. This is the kind of customer service they are so proud of. If it takes 2 months to apply a discount, can you imagine how much longer it would take them to file a claim?