Totally professional agency. Reliable, friendly, smart agents giving good advice and no oversell…read more Very satisfied with this agency.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a 2nd generation Allstate agent. I love working with customers and helping them with their insurance needs.

Sophia is the best insurance agent!She is very good, very patient, and takes very good care of me…read more She also explains a lot of details clearly. It's very good.

I had the opportunity to experience life insurance assistance, and I must say, the service was…read moreexcellent. The representative demonstrated a deep understanding of my needs and concerns from the first interaction. The process was smooth, with all my questions answered promptly. I especially appreciated the follow-up calls to ensure I was satisfied with my policy and to see if I had any further questions. By the way, it is a very nice office and the staff speaks several languages.

Absolutely horrendous agency. It took nearly two months to apply a simple discount, and no one was…read morewilling to take accountability for the delay. Instead, staff repeatedly shifted blame between the accounting and underwriting teams. The agency consistently makes excuses to prevent customers from speaking with supervisors, managers, or Nereyda Perez. I left plenty of phone calls to request a callback when they were unavailable, but whoever picks up the phone, either never relayed the message or the person receiving the message does not care to call back. This is the kind of customer service they are so proud of. If it takes 2 months to apply a discount, can you imagine how much longer it would take them to file a claim?

I was instructed by this State Farm office to cancel my homeowners policy because new coverage was…read morebeing issued. Minutes later, I was told the new policy was not approved, leaving my home uninsured. My prior policy was paid through September 2026 and I have over 20 years with no claims. Instead of resolving the situation, they offered reduced coverage at a higher cost and have failed to provide clear written documentation or a real solution. This lack of accountability placed my home at risk. Consumers deserve confirmed coverage before being told to cancel an active policy. Services Property insurance

I met Tommy and Dean when I was the Mortgage Loan Officer for the M&T Bank branch on their block,…read moreback in 1995. Since then, I have developed a close relationship with them in many aspects. I have two homeowner's policies, my automobile policy and an investment account with them, not to mention my life insurance policies with them as well. I was their upstairs tenant from 2003 to 2011, when I had my mortgage office on the second floor. Seeing them everyday is something I have grown to miss very much, over the years. If you want no nonsense customer service from two neighborhood guys you can trust implicitly, these two are your peeps. Tell them that Lance send ya!

Tom and Dean have been our insurance guys for many years with no problems. They are professional,…read moreexperienced, knowledgeable, and honest. They run an office where customer service is the number one priority and that is why they are in business so many years later. If you want a good, long standing , and reliable insurance agency that you know has you best interest at heart, visit Aloia McKinnon.

Nathan and his team are amazing. Nathan assisted me in getting discounts as I was a first-time car…read moreinsurance buyer. Nathan was able to get me the best price out of every car insurance policy company I visited. Jennie has been helping me more recently. She is always there to help with whatever it is I need. She is amazing with communication and is always happy to help. She responds to emails very quickly as well. Jennie is also fluent in English and Chinese, so she is able to help my mother without me translating. tl;dr - amazing AllState firm with great customer service

Nathan's been my guy for years now. I've been getting renter's insurance from Allstate for the…read morebetter part of a decade, and Nathan also handles my folks' auto and home. Couldn't be a nicer guy! Usually very responsive via emails or phone calls.

Chris Catterson was extremely helpful, and informative, answered all my questions. I highly…read morerecommend him for all your insurance needs!

I spent an hour in this office. 2n Circle of Dante's Hell! Once in they will not let me leave until…read moreI give all personal info. Then come the very hard sell on all types of Insurance. They won't quit. I bought nothing and never will. Me? I cross the street when I pass this place, you might wanna too.

I've been using them for life and auto insurance for the past few years. It was an easy process to…read moresign up for their products and they were very helpful in answering any questions. Katy Valentine was the staffer who assisted me. She was very polite and courteous throughout the process. I highly recommend them to others.

Great service , worry free leasing, everything taken care off., the best price possibleread more

Was forced to take car wasn't affford tire coverage. Salesman got rude when I told him my issue.read more