There is no manual to help with understanding the software. The tech that was sent had not used the software. The cameras were not recording for almost a full year and a half because the driver was missing in the dvr. The cameras do not stay online. The service is not the quality that one would expect. read more

wish I could say positive things. David white is very unprofessional and not at all pleasant to talk with about issues. Big changes desperately needed here! read more

We got our fence installed by Bravo 9 years ago when we bought our new construction home. The fence was beautiful and fairly priced. The fence switch stood 5 major hurricanes. Unfortunately the most recent one destroyed it. Today we had it replaced and I couldn't be happier. From corporate to management to installers, nothing but professionalism and dedication. I highly recommend them. read more

STAY AWAY FROM THIS COMPANY!!! BUYER BEWARE!!! I had them put in fence in Hudson Florida home. I paid them $5000 to do the job as a deposit to get on the schedule. They day of the install the Forman and he crew showed up to put in my fence in the rain. We were told it was going to be fine and to pretty much let them do it or wait for a new date and they couldn't give me a date at that moment (pretty much take this and deal with it or never get your fence put in) after saying "ok" because I had no other options having 4 small kids and two dogs and backing up to water I needed it put in. The Forman they sent with a non English speaking crew had no idea where my lot lines were and had to call the offices to get help. Finally after back and forth they we're done. Because it was raining out I wasn't able to actually look at the fence it self and inspect the work and quality. The next day I went around my fence and noticed it was missing some caps at the top and a lot of fence pieces looked USED some broken, very dented, scratched. I didn't NOT just pay 9,000 for a used fence??? I called my contact that helped me install and sent emails. No communication for over two weeks. I wanted this fixed and addressed so they could get paid. I wasn't going to pay them when to be the job wasn't completed. After weeks of calling and leaving messages and emails. I get told a lien was put against my home for remaining balance. I called the company again to continue to be told to "leave a message". I then went on the BBB and filed a complaint with all my information and pictures to back up my claim. Two days later I get a call from the "owner" saying he's sorry the guy I was dealing with was let go and he would be my contact. He said he would come out personally to look my issues and address them we settled on date and time so they could get paid and i was happy with the work and broken or missing pieces could be fixed. The day the owner was supposed to come I get a text saying "he was stuck at a site and couldn't get to me" and couldn't get me a next date. Several calls later and texts nothing. So another month goes by and because of the lien and me refinancing my home they get paid and I'm left with a USED and missing fence pieces. I tried to reach out again to see I could get someone to fix my issues since they were paid and NOTHING. My fence looks used in places and missing parts. This company doesn't care about the work they do or their customers and is only in it for the money. BUYER BEWARE!!!!! read more

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STAY AWAY FROM THIS COMPANY!!! BUYER BEWARE!!! I had them put in fence in Hudson Florida home. I paid them $5000 to do the job as a deposit to get on the schedule. They day of the install the Forman and he crew showed up to put in my fence in the rain. We were told it was going to be fine and to pretty much let them do it or wait for a new date and they couldn't give me a date at that moment (pretty much take this and deal with it or never get your fence put in) after saying "ok" because I had no other options having 4 small kids and two dogs and backing up to water I needed it put in. The Forman they sent with a non English speaking crew had no idea where my lot lines were and had to call the offices to get help. Finally after back and forth they we're done. Because it was raining out I wasn't able to actually look at the fence it self and inspect the work and quality. The next day I went around my fence and noticed it was missing some caps at the top and a lot of fence pieces looked USED some broken, very dented, scratched. I didn't NOT just pay 9,000 for a used fence??? I called my contact that helped me install and sent emails. No communication for over two weeks. I wanted this fixed and addressed so they could get paid. I wasn't going to pay them when to be the job wasn't completed. After weeks of calling and leaving messages and emails. I get told a lien was put against my home for remaining balance. I called the company again to continue to be told to "leave a message". I then went on the BBB and filed a complaint with all my information and pictures to back up my claim. Two days later I get a call from the "owner" saying he's sorry the guy I was dealing with was let go and he would be my contact. He said he would come out personally to look my issues and address them we settled on date and time so they could get paid and i was happy with the work and broken or missing pieces could be fixed. The day the owner was supposed to come I get a text saying "he was stuck at a site and couldn't get to me" and couldn't get me a next date. Several calls later and texts nothing. So another month goes by and because of the lien and me refinancing my home they get paid and I'm left with a USED and missing fence pieces. I tried to reach out again to see I could get someone to fix my issues since they were paid and NOTHING. My fence looks used in places and missing parts. This company doesn't care about the work they do or their customers and is only in it for the money. BUYER BEWARE!!!!! read more

Contacted Bravo Fence for a Gate install at my home. They scheduled me with a representative named Thomas in a couple of days. Thomas arrives, go through the options of what I want to do, and what is feasible (a 10 foot sliding wooden gate on a track) . He says it's do-able, I say great, he gets my contact and email info, and promises to get me an estimate in 48 hours, after consulting with his firm/engineers. 48 hours pass. No communication. Another day elapses...still nothing. This time I get concerned...maybe Thomas is busy? Got food poisoning? Got into a fight with a Mahi Mahi in Tampa Bay? Too many bad things.... So I decide to email him. This is a Friday. No response by the end of the business day. Weekend rolls by, and now it's Monday. I am really concerned for Thomas and his well-being. I call the office and explain the situation. They say that he will call me back with my information that I requested. 5pm (the time they close) No call from Thomas. Nor email. I've decided to take my business to West Tampa Fence. They definitely do not have employees who disappear into the Bermuda Triangle. I have my quote, and work will be getting done on my gate. While Bravo Fence might have a fancy website filled with purty pictures, DO NOT BE DECEIVED BY THAT! The real substance is CUSTOMER SERVICE. I bid you all a good day. read more

Waited a couple weeks for a quote. Called looking for it and got a call back from the manager. She told me that they would not be giving me a quote. I was stunned, confused and asked why? She wouldn't tell me why and just repeated that they wouldn't be giving me a quote. I couldn't believe what I was hearing and still am baffled. read more

I hired Bravo Fence to install my porch railing and I have to say they did an amazing job. I couldn't be more happier, everyone in my neighborhood has complemented as to how good the railings look. Thank you for doing such a wonderful job. read more

I couldn't have asked for a better job done! I explained to Scott ( the salesman ) what I needed and he drew it out exactly as I wanted ! I was worried because I was going to be out of town at the time of the installation , but I was sent pictures of the work after completion and it was perfect. There was phone contact as it went along to be sure there wasn't any issues or worries that really made me feel comfortable not being there. Thank you Scott and Bravo Fence for doing an outstanding job at my home in Port Richey ! read more

BEWARE of tis company. They left trash all over my yard.They tore giant holes in my grass and had to come back to re sod the yard. Some of the fence they put up already had dents in it. They had to come back several times to fix all the things they messed up on. Owner came and saw the job they did and apologized deeply and said they would do anything to make it right, the only thing i got was even mort frustration and disappointment. The only person who spoke english was the man who came for the estimates, during the install no one even spoke one word of english which made it very hard to communicate. First thing i told them was not to die near my 1000 gallon propane tank, not only did they drive near it but they parked directly on top of it. i got upset and had them move when i saw it, then they parked directly on top of it again the next day and again the third, this made it an especially stressful experience. Save your time and money and go with professionals, working with this company was a complete nightmare! read more