They did a motor replacement for me, and they stole the original mounting board and screws and just…read morelet the new motor sit unmounted and vibrate itself to death. Waste of $500. James installed this personally.

I would HIGHLY recommend Pool & Spa Concepts without the slightest reservation. My purchase from…read morethem was a hot tub. The first thing that impressed me was the knowledge they had of the product they were selling and their willingness to explain the pros and cons of hot tubs in general. It was this kind of expertise that allowed me to end up with exactly the spa to fit my needs. My next concern was getting the tub into, what seemed to me, to be a very difficult space. The installation crew showed up when they said they would and had the spa installed in an hour. I also received excellent guidance regarding operation and maintenance. Don't hesitate.

Very bad customer service! It took three weeks to get them to look at my spa. I had to keep calling…read morethem before they eventually contacted me. When they finally called back, they sent a guy out with less than a 24hr notice so I wasn't able to be home. They were very expedient with sending the service call bill however. I hired another company that fixed the problem in less than 48 hrs from the time of calling him to completion of the job. His fee was half of what Pool Tec gave me as an estimate. I have three friends in town with hot tubs and I'm recommending they use this other company instead of FOOL Tech.

great experience from estimate to swimming to maintenance. We would highly…read more recommend Pool Tech for anything you need for your pool. Jason was our project manager and we can't thank him enough. call Jason for your projects

Blue Lagoon Pool and Spa is AMAZING! Their staff is very knowledgeable and helpful and guess what,…read moresuper nice and friendly on top of that. I had used another pool company for 20+ years and the customer service became so horrible that I switched. I was advised to use products in my pool that I didn't need and basically threatened to have services I didn't need in order for them to service my pool. When I switched to Blue Lagoon, Breanna got me started on a product called Supreme plus. This has been AMAZING. My water is crystal clear and so easy to balance. I'm using less chemicals than ever. I used to add PH+ about every 3 days, now it is about every 3 weeks if even that. Their team is so knowledgeable about how to deal with any issue that arises. I have a creek in my bad yard, so mustard algae likes to find its way in my pool on the backs of frogs and other creatures that come visiting. In less than 12 hours after putting in the chemicals they recommended, GONE! I used to be forced by the other company to allow them to open my pool if I wanted them to service my pool in other ways and after they opened it would take me 10-14 days to have my pool clear and clean and fully balanced - NOT ANYMORE. It used to be so cloudy when I opened. This is the 3rd year I've opened myself and each year it is easier and easier thanks to Supreme Plus. This year, I opened and I could see the bottom of my pool the day we took the winter cover off and 12 hours later (after vacuuming it) it was swim ready. Thanks to my use of Supreme Plus, I added the standard quart of Polyquat (algaecide) upon opening, but I didn't need to add any other chemicals to my pool except chlorine - all the other chemicals were perfectly balanced. Their customer service is A+++ and their knowledge has helped save me time, headaches and money. I highly recommend them to anyone who has a pool or hot tube. They will not steer you wrong and you will be so glad you entrusted your pool to them. Best of all, they are kind and helpful.

I have been with Blue Lagoon for several years now and couldn't be happier. It all started with a…read moreliner leak no one could find, but they did in a couple of hours, and it just got better from there. They reeducated me on the use of chemicals so that I now get great results with fewer chemicals. Not only do I think that is much healthier, but it has the added benefit of drastically cutting my annual chemical bill. On top of that, my pool is much clearer than it had been before switching to them. Finally, in addition to their great pool knowledge, they are always very responsive and friendly when I have a problem or question and make me feel like a valued customer.

Fantastic family business; these are true professionals. The difference in having Don re-level &…read morere-felt our table is night and day. Plays completely differently and has stood up to daily play better than the original set up company, a different re-felting business and the price was the same. Highly recommend them! We will no use anyone else in the future.

Don is a master craftsman. Whether you a restoring an old or abused pool table or just maintaining…read moreone, this is the guy you want.

My son learned how to swim at the pool they were very kind and understanding He had private lessons…read moreand he won special Olympics contests He has autism and is a good swimmer

My grandkids went to the summer camp here 2 years. This year we had to pull them out and scramble…read moreto find other daycare. There was a violent incedent or bullying every week. The staff did nothing. They were dismissive and rude. We stopped sending them because we didnt feel like they were safe after our 12 yo was choked by another kid. Terrible place.