Alright. I want to like this place better, I really, really do. When it changed from Hunan Moon to Royal Wok, I was excited, HM was terrible.
It got rave reviews the first 3 days they were open. Tried to go eat there on the 4th night for the buffet at 7pm (it started at 5pm) and was turned away. Told they "were running out of food so were closing early". Okay, first week, growing pains. Sure.
Had the lunch buffet a week later. It was fine, nothing spectacular like the rave reviews I had heard. It's a small buffet, two lines of hot food and a cold line with mostly terrible desserts. And that standard Chinese buffet "salad" that is only an iceberg lettuce bag with some cabbage/carrots and some french dressing on the side, *sigh.
Lol, they also have ice cream. But not a soft serve machine, no, a top, side sliding door cooler (that you can't stop from slamming back at your hand without holding it) with about 3 TUBS you just scoop out yourself. It's the most unsanitary thing you'll deal with, like, ever.
The food is okay like I said, but ugh. The pork is the saltiest meat there, stay away from it. The beef always looks like it was boiled and is overly salted as well. The General Tso's is overly sweet with no heat. The crab rangoons were good the first two visits, the last 2, gross. Super dried up filling and chewy, I think they stopped making them fresh. Speaking of my last visit a few days ago, had to find a server to even get water. They were all seated at a table in the dinning room rolling silverware, I don't think the host even bothered to tell any of them (4 of them!) that there was a table(there was only one other table of 4 when we arrived in the whole resturant). A few of the staff kept taking their cell phones out and checking them at their stations and then not washing their hands...
It could be great, but it's not. It needs a lot of work. The chef who came from Omaha to "take care of the kitchen" should have just stayed there if this is the subpar fare that is going to be served.
*Side note:
This review of the food is from three lunch buffet visits and one dinner visit.
I will at some point try a take out order and see if a (hopefully) freshly prepared meal is a better value.
Fingers crossed on that when the time comes. read more