I stayed in a very cozy room at the top of this hotel. The room was clean and well stocked, the…read morebed was good. It was warm and pleasant. WiFi was free and was fine. TV had five channels, reception fine. The pictures on the walls were characterful rather than being "chain-y". The hotel has more a lot character to it than your typical Premier Inn, which I assume is the main competition. I found all of the staff to be friendly and helpful. I agree with some comments here that if it had a lick of paint and they renewed one or two carpets it would bump up their ratings. However, it would presumably also put up the prices at what is a value offering. It was a perfectly good experience and would be happy to come back. If you want a basic but comfortable, slightly old fashioned hotel with no sense of a chain about it, it would be a decent choice.

I used to work here..........a long time ago…read more.. But this is where I met my (current ;0) boyfriend and we still obviously have a certain connection to that hotel. Our anniversary was due. I arranged a whole "back-to-the-roots" trip, including the Nutfield Priory Hotel as well (obviously) . The reception staff was completely new and they didnt know us, but I was shocked by the attitude of the receptionist when we did the check-in. No: how are you, how was your trip? Nothing! That was strange, cause the reception team used to be much more attentive and friendlier. (Later on I found out why he was so grumpy, but think he should have kept his personal problems to himself..) Anyway, we went to our room, all rooms are refurbished and are stunning! I have always known that they were lovely, but this time I saw them with "different" eyes, the eyes of a guest. Later we met some old friends in the bar, had a couple of drinks ( it was tea time, so we actually could have ordered cream tea with the most delicious scones and sandwiches as well, but we wanted something stronger;0) and chit-chatted about this and that. But all the time I was sooooo looking forward to having dinner in the Cloisters Restaurant. We were invited by the head chef himself ( he might be a good chef, but he is as well a perfect friend of ours) and I was so excited to see, if he could cook my/his favorite/famous risotto! Seriously, this is the BEST risotto EVER!!!! It is not always on the menu, but if you will ask for it ( tell them: Alex says HI) he is more than happy to cook it! Dinner was delicious, the risotto tasted as good as I remembered and the wines we drank just rounded the whole dining experience up. They even put: "Happy Anniversary" on our dessert plates. Nice touch.. The after dinner drinks were served in the library, oh those cozy chairs..... Breakfast is good. I was (positively) surprised to find a full-veggie breakfast on the menu, since that has always been the one thing missing! (in my humble opinion) So yes, some things have changed, some things are still the same. But, apart from the receptionist who checked us in, the staff is friendly, professional ( as always ;0), welcoming and they will most definitely go that "extra" mile for you, to make their guests happy!

A special place with a unique charm…read more I made a group booking at the Nutfield Priory for my family to celebrate my sister's 50th birthday. I explained my exact requirements over the phone and found the reservation process efficient. However, it is a centralised reservation centre for Hand Picked Hotels, and the person didn't seem to be very familiar with the hotel I was booking for. Check-in was fine, though the staff, who were mainly Eastern European females, were very stern, with no warmth or welcoming banter. My sister had her wedding reception there over twenty years ago and we had spent several New Year's Eves there. We have a certain empathy with the place, but were made to feel almost unwelcome as we stood about in silence, waiting for keys. Our rooms weren't all ready, so we headed for the Grand Hall, and after having to go and search a waiter, which annoyed me more than the sullen receptionists, ordered bar food. It was all excellent, and plentiful and freshly prepared. I recommend the savoury afternoon tea, if jams and creams and chocolates aren't to your taste. Or get two of each, which is what we did. The hotel has a lovely hushed charm about it, and even though the grounds have diminished in size over the years, the setting is beautiful and lush. I booked us into a Classic double, Executive double and a Suite. The Classic (for me) was small, but with a good size bathroom, and more than enough space for a short stay. If you aren't planning on staying in your room much, then these cheaper rooms are perfectly fine. The room overlooked the car park and hotel entrance, so check if there are any functions planned. Wedding guests can be particularly noisey in the evenings. The Executive double (for my parents) was in the main old building. It was quite dark (damson walls and high up small windows). It had a nice bathroom and huge bed. But comparing it to the Classic, it wasn't really worth the extra expense. The Suite (for my sister, husband and 8 year old daughter) was HUGE. Enormous sleigh bed, massive tassled four-seater knoll, plush armchairs, more than enough wardrobes, giant HD TV, tiled double bathroom with two large sinks and shower and tub. I requested an additional bed for my niece, which was made up with the same quality bedding. The panoramic views over the Sussex Downs was truly spectacular. For a special occasion or special treat, the Suites are the rooms to book. The hotel claims to have a spa. This is actually a sports centre, open to the general public, located a short walk from the hotel. But having said that, it is well maintained, not overly busy (when we used it), and offers a much friendlier welcome than the hotel. I wouldn't recommend getting changed in your hotel room walking there in a robe though and I wouldn't recommend aiming for a solitary swim at 1pm on a Saturday during the school holidays. But with careful timing the spa can be lovely. Also, post spa refreshments are best had back at the hotel if you don't fancy mixing with the good people of Reigate. The Nutfield Priory is a special place, with a unique charm and atmosphere. I look forward to checking in again.

Came to The Rose & Crown for breakfast with a large group (there was 40 of us!) and it was a great…read moremorning. The staff were all so helpful both in the lead up and on the day of the breakfast itself. The food was really good - the poached eggs in particular were delicious! Would highly recommend for group events. We will be back!

You know where you are in a Premier Inn. From the life-size cut out of Lenny Henry in the lobby to…read morethe standard issue toiletries in the bathroom there is comforting familiarity about the product offering. And you can't quibble with a comfortable bed, a shower that works and a full English breakfast at the nearby Vauxhall Inn all for less than 70 quid a night. It delivers on its promise and that's a secret of success. The only thing missing is a Goblin Teasmade but that's a different punch line all together

I have stayed here a couple of times. The hotel itself is standard Premier Inn. It was clean and…read moretidy and good value for money. Not as tired as some hotels and frankly better than some of the more established chains. I actually stay here in preference to the hotels in Sevenoaks as its good value and I think has better rooms. I have been in the pub next door and had the food. I have to be honest (I could have been exceptionally hungry) but it was one of the nicest steaks I have had for a while. Service was struggling on the night but still only had a 15 min wait. For the beer drinker they had London Pride and another beer on draught. You can get Wi-Fi in the room but it is quite expensive and surely the penny will drop with the Premier Inn people that this is getting to be an essential. However, if you want to log on it will cost you a fiver or more for longer. Receptionist was very helpful and there is a pay as you go internet service in the lobby. Overall good value and certainly better than the places I normally stay in Sevenoaks.There is a good car park which is free and I have never had any trouble parking. One more star for me because of the steak!!

Outstanding accommodation and service. We really appreciated the little touches that made it…read morespecial like the home made cupcakes, the welcoming pot of tea on arrival, and the guide to the town with a map that the hosts have put together themselves that we found in our room. The bed was one of the most comfortable we have ever slept in and we liked the pressed cotton sheets. The hosts completely lived up to their wonderful reputation! We will recommend The Lancers highly to our friends.

We had to let people know how very much we enjoyed not only our stay at the very lovely Lancers,…read morebut also the kindness shown to us by you both. The lovely accommodation showed that you care so very much about people and go out of your way to make the stay a really wonderful experience. (And what can we say about those cupcakes???). Your lovely place was the best we stayed at on our whole trip. Kind regards - cannot thank you enough.

Came here the night before a friends wedding which was nearby…read more I ordered the Roast (meat that day was gammon). Modest portions but was really really tasty. The only points lacking where that the Yorkshire pudding was a little too well done and so was quite hard. Could have been more gravy too. Otherwise, I couldn't fault it. Solid roast dinner. Wait staff very polite and attentive. I would recommend.

It has sheep grazing across the road! And a lovely garden at…read morethe back! And plenty of parking (which you need because it's not that near the town)... The food isn't the best, but the surroundings are lovely and so is the pub. It's quite old and traditional, with an oak frame, and a lovely fireplace inside for those cold winter days, as well as a nice garden for those warm summer ones.

This is actually called the Tunbridge Wells Hotel so hope I am posting my review in the right…read moreplace! An excellent place to stay and dine. Great location in the heart of the Pantiles. Our room was tiny but very clean and well kept. We got it last minute on a third party site and were glad we had two nights here. The breakfast is a small menu but I appreciate the vegetarian selections. The best breakfast I've had was the vegetarian Pattie sandwich. Mmm mmmm! Just the right amount of food, two pieces of crusty toast and a savory veggie patty which reminded me of harvest burgers in the 90s when I first became a vegetarian. Very tasty. They have a 24/7 bar (yaaaaaas) and an excellent wine list. Great dry white wines. My other breakfast here I ordered salmon and cream cheese toast (instead of a croissant) and the husband got one of the croissants. It was good. Top that off with a nice cold Prosecco and that's a nice Saturday morning holiday. :) the guy who waited on us July 12 in the morning gave us outstanding service. Didn't catch his name but I was impressed overall. He gave us a taxi recommendation which is always helpful. There was a live jazz band Thursday night outside the hotel and that was very energetic and fun.

When we learned our favorite band would be playing for Jazz on the Pantiles we booked a room here…read more Arrived today to learn the bandstand is just out in front of the hotel. We were fortunate enough to get an outdoor table for an incredible meal and cocktails on a lovely summer evening and a most comfortable room in a delightful historic hotel. Not to mention a fine breakfast. To make it perfect the service is phenomenal! Thank you, AJ & Brian for everything.

Good hotel and country club with 2 restaurants and a bar. Easy parking in front. Excellent cardio…read moregym and separate weights gym room. Great heated pool. Quiet rooms, comfortable beds, ok WiFi. Inconsistent housekeeping, even when you request it. Room comes with canned water and tea and cookies but since housekeeping will skip your room more than half the days (even when you request it to be every day) you will not get the amenities everyday. There is a water filling station in the lobby. The restaurants and bar/lounge are ok.

Very comfortable bed & pillows. Clean room & bathroom. Friendly staff. We enjoyed the pool & sauna…read more Part of our stay the steam room was not working which was a little disappointing. My son in law played golf & enjoyed it. We ate dinner in the bar, but the food took a long time & was a bit over done.