this is the worst dry cleaner i`ve known. unfortunately, i been going there for a while but i stopped after few years since they lost my expensive british coat.
one day, i had no choice and this was close to my home so i dropped off my coats for dry clean. The owner was not there apparently. the cashier girl said she was `just an employee`. ok fine but she gave us the pricing. when i went to pick the coat, it was not done properly, there was lint and even hair from i dont know whom since its not my hair color!
bad job done! worst of all, the price was changed by the owner! what kind of business are they running. AN EMPLOYEE should know the prices and what the employee tells the customer should b e FINAL PRICE. NOT CHANGED AFTER DRY CLEAN!
the boss was not around but employee insisted that the price has changed to higher!!! i argued beause one should stick with the price and employees should have the say on pricing too!! the boss is very rude person and didn`t talk properly either. i didnt want to argue and waste my time to some person who doesn`t know how to run a BUSINESS & Has no BUSINESS ETHICS.
By the way,when i was picking up the coats, there were customers after me and this time the employee told them that the boss will call you and tell you the prices again!! meaning what she will tell them is not the real ^price. so its on your risk to leave your belongings. (THIS IS EVENING TIME WHEN MOST WORKING PEOPLE LIKE TO DROP OFF THEIR DRY CLEANING ITEMS!) if you want to know the exact price according to length, and what not, you have to come back with your belongings in the morning or the time when the BOSS IS AROUND!! if you left your items then they will get cleaned on a price that you wouldn`t know!! -literally who has the time for all this ,making several trips???
NO WHERE in any kind of business you see this. even when you drop your dog or buy groceries or any other better dry cleaners, the price does NOT CHANGE !!
I WILL STRONGLY SUGGEST NO ONE TO GO THERE! The work is horrible. i have always had to ask them to do it twice. i used to go there long time many years ago since the price was low. but the work is so bad. i rather pay more and get better service!! read more