I'm not sure why this place has so many bad reviews...this is my second time and I love it..Tony did my nails and toes when I came in 2 weeks ago and he was so gentle..and today Tammy help us girl out with 2 broken nails and a full..she was quick I'm happy with the turn out...I will be back in 2 weeks... read more

Royal Nails - Nail Salons Near Me - Ewa Beach, Hawaii

I would rate this establishment less than one star if able to. The manager makes comments about customers out loud. And when you return for service (May and Angel are thee best!) the manager will try her hardest to be rude to PAYING CUSTOMERS. I couldn't walk out of there fast enough! Me and my sister and my mother go there every two weeks to be treated like that? No thank you! read more

Excellent service from Tammy nail tech. Quick, efficient, and straight to the point. I went in today to get my nails done. She sat me down asked me what I wanted and went straight to work. About 30 mins later, I was walking out with some really pretty nails! Just wanted to say what you ask for you get! Lol. Excellent service*** read more

I normally go to "Essy Nails" in pearl city but they were closed for renovations; so I came here. Off the bat me and my mother were treated very poorly. We were not even greeted when we walked in and when it was our turn for a pedicure the workers sat both of us down in the pedicure station chairs and the workers started talking to each other in Vietnamese! How rude can you get??? Instead of trying to make conversation with their customers they'd rather talk to each other in another language. Never coming back here ever! and on top of that since I only wanted the basic pedicure the lady told me " oh you don't want to do the $5 add on? I'm gonna just do your nails fast then". Rude rude rude! read more

Worst nail salon. Stay away!!Filthy inside Felt like I was being sold for every service callus removed, $5 gel removed$5 . When I didn't want to upgrade to a gel color, the nail technician didn't fulfill the spa deluxe pedicure that I paid for. It took 20min to finish the spa deluxe. I feel ripped off. I would pay more at another salon to get a better experience read more

Royal Nails - Nail Salons Near Me - Ewa Beach, Hawaii

I really wish there was an option for a negative star. Great place to go if you want a 15 minute pedicure.... They don't give a crap unless you go for all the bells and whistles, every act is an extra fee and if you say no, they get angry and start to rush! They look away while they trim and file leaving your feet to bleed and then when you say something, they yell at you!!! Pay the extra nickle and treat your self some where else!!!! read more

This is your pretty generic nail salon. Nothing special. I've been going to this place for 2 years because the location is convenient.... But after this last experience, I'll not be returning. So many times I've been in there I feel uncomfortable for the nail techs speaking in their native language... Fine... But only to an extent. It's rude. There's one guy in there Ken that does nice work, and his gel is the best.. No bubbles or globs. Today I went in for the hot stone pedicure and gel manicure, fully intending to spend money and have a relaxing time. The woman doing my pedicure was doing the callus remover and not paying attention (looking out the window at passers by) and cut my skin open on my big toe. It hurt pretty bad and stings. She laughed! Said sorry and laughed. Saying oops and laughing doesn't make it hurt less. She then tried to clean it with "antiseptic" with no label and bottle looked years old. Noooo thank you. Needless to say, just got my toe nails painted and left without the spa treatment or manicure. Awful. I've found you're just better off paying more money to go to a spa unless you're okay with such mediocrity. Yikes read more

Walked in & got seated immediately by Tony (most likely because I went in at about 11am on a Tuesday) The location itself is very clean compared to other nail salons I've been to, & I've previously worked at other salon spas as a receptionist. The service was just as expected, he was fast & mostly efficient. He missed a few spots on my toenails (but it's quite difficult because my toenails are rather tiny), but my hands came out rather nicely done. He made a little small talk here & there but for the most part let me relax. Overall, service was nothing extravagant, but neither horrible. (Also, paid ~$58 for a regular pedicure & a gel manicure- tip not included). read more

Royal Nails - Gel manicure - Nail Salons Near Me - Ewa Beach, Hawaii

This place will be my last resort when I am desperate. Although I made an appointment I felt rushed and my Pedicure and manicure was half ass done. I couldn't tell of the instruments were sterilized because they just showed up ait of the top of a drawer with pens and other random stuff. So disappointed. read more

Rip off and filthy! I was up charged $5 to "take the callous off" which is basic in a pedicure anywhere else. My niece paid $35 for a 20 minute pedicure, including the $5 callous treatment but missing a massage..... why? Who knows- can't communicate with them! Disgusting! I'm giving 2 stars instead of 1 because the polish looks nice. read more

Ken is my go-to guy when getting manis/pedis at the professional salon. Spa chairs while you get pampered. Big flat screen tv. Friendly staff. And usually not a long wait for walk-ins although I usually call to make an appointment. read more

Rude service! They will try to upsale you without your permission! Adding on extra cost without asking your customers first is not okay! I will never come back here ever again. read more

My mom and I went in there without an appointment and it was so busy but we got helped within fifteen minutes so that was great. I've gotten pedicures from them before but never a manicure & in fact this was my first time getting a full set so I was nervous because I was pretty specific about what I wanted. Amy did a wonderful job on my nails & for the price I paid I'm very happy. there are some uneven parts but that'll be easy to fix when I get them touched up in a few weeks. For sure would recommend if you want good nails done for a reasonable price (: read more

Royal Nails - I showed AMY a picture of the almond shaped nails and asked for a black matte. - Nail Salons Near Me - Ewa Beach, Hawaii

I came here last minute because another salon couldn't seat me. As soon as I walked in I was greeted with "Hello! What can we help you with today?" then was asked to write my name on the sign in sheet. Literally as soon as I sat down to wait Tony told me he'd be assisting me and to choose my color. They didn't have an olive green like I originally wanted so I winged it & went for a nude. Once I was seated he asked many questions to assure I was getting exactly what I wanted. He was funny & made lots of small talk. He made hissing noises and immitated cat claws when he glued my nails on LOL As he was working he would ask if it looks okay or if I like it which I appreciated. Before he added the rhinestones another client came in looking to work with him (I see why, he's great) he told her he'd be another 10 minutes and then would be able to assist her but still took his time working with me. It wasn't rushed at all & came out beautiful! My first time doing coffin nails & using this color. I will definietely go back to him for my next set. read more

Royal Nails - Nail Salons Near Me - Ewa Beach, Hawaii

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I love getting my hands and feet pampered! There is nothing like having a quality mani/pedi with a nice relaxing massage in a tranquil setting. However, I don't always have the time or money for that. Sometimes I just need my cuticles cleaned up and my nails polished. When I need a quick and cheap mani/pedi, I come here... or I used to come here... I don't think I'll be back :( My first visit here was about a year ago and the business was still fairly new. The place was clean and the staff was very friendly. Tammy did my mani/pedi and I was pleasantly surprised, she did such a fantastic job. She was gentle with the mani/pedi, but she was firm with the massage... and she I was in nail salon heaven. I was so excited to find a place close to home that was fairly inexpensive and so convenient. My next 2-3 visits were not as pleasant. While I thought it was okay for the price, I couldn't help but feel that I just wasn't getting what I was paying for. I don't mind paying more... if it's worth it. Sad to say, I just don't feel that it was worth it. It's been about 6 months since my last visit, but today I needed a pedicure really really badly and the two other places I sometimes go to were busy, so I decided to come here. I walked in and it was busy, but not too busy... several of the employees looked up, but no one greeted me. I should have known at that moment to turn around and walk out. The place looked older and even a little dirty as though it hadn't been cleaned since the last time I had been there! The person who did my pedi, Amy, was friendly (at first) but she just really didn't seem like she cared about what she was doing. My pedi was short and rushed and even painful at times. I paid and extra $10 for the "deluxe stone massage" treatment and $5 extra a for the scrub... that money would have been better spend on a drink at Starbucks because the stones weren't even hot and the massage itself only lasted about a minute and a half. I was so disappointed to have wasted my hard earned money on it. When I was paying, Amy didn't say anything to me except for the price, "Fifty-two seventy-five." So I took out my cash to pay and I had $55... not enough to pay with cash and leave a tip. So I handed her my card, she rolled her eyes, charged my card and walked away without a word... leaving me standing there like an idiot, holding her cash tip in my hand. I waited for a minute because I thought she might come back, but she didn't.... so I left the money on the counter and left. Now, although it makes me feel a little guilty, I wish I hadn't left a tip at all!!! I don't think I'll ever be back. read more

My mom and I just walked in and they took us right away. We chose this place because it was where we were, so it was convenient. As I was sitting there I checked out the reviews, which there aren't many positive ones. So I will say this, the employees were all very kind. There were a lot of them working so they were able to accommodate our spontaneous girls day. They were not pushy with their specials and the prices are not bad. I got a pedi with a hot stone massage and I was impressed and happy with my feet. Especially when I didn't want color so they buffed and shined my nails then gave me the buffer tool thing in a cute package! And my toes are still shiny as if I had clear polish. Then I got a mani with gel nail polish, it's a bit messy in some tiny spots, but it's so very minor. The overall experience was great and I'd go again :) and bring my book because the tv is on but with no sound and lol hard to see in some angles. read more

Horrible service. My pedi looked horrific. These people truly don't care about taking the time to make you feel relaxed. Will never go here again! read more

Agree with Amber S! Customer service was horrible. Went in for a polish change and got bad attitude from the start. Was moved around multiple times during my appt to make space for other customers. No polite request to move, just a finger pointed at me and someone shouting, "you move other there!" Manicurist was visibility annoyed when I asked for toe separators, and acted like it was a huge chore for her to reach her hand into the station twelve inches away to get it. First and last visit to this place. Shop is relying upon constant stream of new customers for business instead of good customer service from the beginning to establish repeat customers. read more

I would give this place no stars if I could. This is such a convenient place for me because I live right down the street but I would rather drive all the way to Kaneohe to T&T nails (where I usually go) than go here again. I went for the first time a couple of months ago. I went in for a mani/pedi. It started off good, the guy I had was really quiet, and then he cut me! He was cutting my cuticles and I told him I had an ingrown nail and it hurt a little so he tried to cut it out... Big mistake. It was bleeding and he got some blue liquid (not sure what it even was... He didn't even explain...) and he put it on. It must of had alcohol in it because it burned... He didn't apologize for cutting me... And then he continued on with the pedicure. I let it go and didn't day anything... He continued and it was bleeding more so he put more blue stuff... And it stung so I flinched and he didn't even say anything.... When he was putting on the polish it was all over my toes so he had to use the brush and polish remover to get it off and when it touched the cut it burned so badly! Think of alcohol in a open wound... Okay I still had my manicure. Crappy manicure.. With crappy massage. I paid and left. I wasn't ever gonna go back but I really needed/wanted a pedicure today. After I made sure the guy wasn't working, I went and got just a pedicure. I had a lady (Mandy or something). Well... My mistake for giving this place another try. I decided to go with the deluxe pedicure with the hot stone... This had to be the fastest pedicure of my life! Usually it is maybe 30-45 mins depending on the place. T&T in Kaneohe is usually 45-60 depending if you get the deluxe one and who you get... I like when they take their time... She rushed through cutting my cuticles. I was holding my breath I didn't get cut. Good thing is I didn't!! But... She burned me with the hot stone. The first stone was okay and she added the second one to my leg, I almost jumped out of my seat. No apology. Service here is horrible. Then the massage itself was a crappy rub... Because I got the deluxe one ($35) I thought it would be longer because there was more things. Nope... I was in the chair shorter than a girl who had the same thing as me but started way before. I sat in the chair at about 4:40 and was done before 5... Are you kidding me?? 20 mins for a deluxe pedicure? It wasn't an express pedicure... I know the time because I texted my sister when I sat down. This place has horrible service. I thought id give them another try because they are new and I live close but I'm never making that mistake again. I wouldn't be so mad if I actually got an apology for being cut or burnt but seriously you are in a service industry. Have some customer service! Those 2 employees lost my business for this place. Word of mouth is important in Hawaii.. They really need to step it up. read more

I've made the mistake of coming to this particular location more than once. Shame on me! This time I sat, waiting patiently for an eyebrow wax only! 30 minutes goes by, myself and another Lisa were called next. There is only one waxing room. I graciously let the other Lisa claim her spot. I waited another 10 min. after her session was complete and the guy is heading towards me. All of the ladies who were working on other people started speaking angrily at him. It was obvious they were saying to not take me because I was only getting an eyebrow wax and she was probably paying more for a manicure. This was blatantly obvious. So I'm waiting for him to make up his mind on taking me or making me wait till another person comes available. Then a lady calls up a girl to get a full set, who walked in long after me. The worst part is that there was zero communication to me, at the very least letting me know they were concerned for my time and giving me some sort of attention to what time I may be seen next. They are horrible representatives of this chain. I had to leave without getting service. I will tell everyone I know to never patronize this location. read more

The quickest pedi Ive ever had. Waited for my toes to dry under that desk in the corner with all the magazines until they told me I could go. By the time i got home my toes were already smudged. Wtf. What a waste of money. Ive had cheaper pedis done with excellent outcomes. Never again, so dissapointed! read more

Never been to a nail salon where I was charged a full price pedicure for a 15 min job. Lots of words come to my mind to describe their work ethics and value but I'll just stop here. read more

Iv been coming here for months now. Never seem to have any problems. They are very nice and try keeping up with the new trends (nail fades with glitter). My only complaint is the massage. I come every 2 weeks and they seem to always focus on your leg more than your foot. My leg is sore by the time they are done. Even when I asked for him to just do my foot because my leg was sore, he just smiled and rubbed my leg harder, never getting to my foot. I guess he didn't understand. Hopefully reading this will help. read more

I came here because I was given a gift card. This is my second time here and the first was a bad experience also. All I needed was a basic mani and pedi. When asked what I wanted, I showed him from the menu, $40 for manicure and spa pedicure. He tells me "No No and puts two pedi menus on my lap to choose from. Mind you, everything is $5 extra for this and that. I choose the deluxe. He did a fast file..1 2 3. Pedicure was okay. It was done in no time. I like to file my own nails. Told tech do not file. He says "Oh better for me. Be faster." He asked me if I wanted gel. I said no. He says it last longer. I say no. Again it was done in no time. All techs here are Vietnamese. They talk among themselves. Which is so not professional. You can tell when they're talking about a customer. No third time for me. read more

Head lady was awfully rude this evening... Asked how long it would take to get an eyebrow wax.."take too long you go outside wait your kid" .."I can't take you right away, someone inside" I never asked for her to take me right away, I simply asked how long it would take. Tammy from this shop is the only nice girl. Continue to go here if you would like them to talk about you in their native tongue... I've never had any bad experiences with a nail shop quite like this one. I'm truly disappointed because it's close and convenient to home. Won't be coming back here ever again! read more

I never got a fungal infection ever on my toenails. I didn't ever see them disinfect their tools after use. I know have an infection on my big toe and one part of nail always breaks off. On my other toe, the entire nail fell off. read more

The lady who did my nails was so damn rough . She made my cuticles bleed she was very grabby & pushy. I also noticed that a lady there tried to grab a women's purse. read more

Whatever you do, don't come here! This place is so bad! Never coming back again. So disappointed! I wish I can give them zero stars but can't. read more

Only because I can't give no stars. I went to Amy who was ok at first but then when all my nails were crooked and I asked to fix them she was rude!! She rushed and it came out crappy I would not recommend this place at all!! read more

I have never given any reviews before. I had to give this place a review cause of the bad service i got. This place is lucky to even get one star from me. First of all ive been here a couple times before and never had any issues. But today i decided to bring my mother in law and step mother with me. We all got mani pedis and when i was done with my nails i noticed my nails looked bubbly so i showed the manager Nina and so she had the girl repaint them with another color. And the whole time this lady was rushing to finish. Then when i got home i noticed it was still the same. So i called the manager and told her i didnt like them cause they looked so bubbly and the paint job was horrible!!! If i were you id try another nail place... Very disapointed!!!! read more

The place was nice but the staff wasn't.. not very friendly and they kept talking in their own language to each other which I find really rude and annoying.. It's convenient to my house but I'm gonna look for a place with better customer service.. also, they don't have a lot of color options for gel Polish read more

The guy who did my pedicure was very nice. I came to relax, but didn't really get that. My pedicure was 27 minutes.. Super fast! Not really what I was looking for, but I will be back if I am in a hurry. read more

Brought my Mom, daughter and niece here. The staff are kind, polite, and do a good job. My mom and I got the hot stone spa treatment, and it was well worth the extra $10. I would go there again. read more

If i could rate a 0 star..... I so would. First of all i got my eyebrows waxed a week before i got my mani pedi. The ladies usually do my eyebrows. When i went in one day for my eyebrows, a male did my eyebrows. He did not know how to work around my scars in my brows like the ladies did. My eyebrows did not match. He also did my lip but that wasnt even done properly. He left some hair on still. My mani pedi was on the 22nd of aug. The girl that my pedi.... Did an ok job .... but the chick that did my mani did not do a great job. First off her name was nina. She didnt clean my cuticles or the skin around my nails. I got an acrylic gel..... She put the fake nail on with a lot of super glue. She got the glue on my skin around my nail and left it there. She even filed a part of glue between the fake nail and my skin. It hurt and i cried out. She did not care that it hurt. She just looked at me and said does it hurt and filed more. I pulled my hand away after. She grabbed my hand then cut the glue off. After she was done.... I wanted her to put the lotion but she snapped at me and said go wash your hand very rudely. My total for the mani pedi was 70.00 i paid in cash.... They thought i was i giving them a 16.00 tip because they said thank u... I told them no i want my change. After i left i took a good look at my nails.... She left spaces like the nails have been there for a week or so.... And the glue was still on my skin on finger tips. I had to peel the glue off.... A week after, i started to take the nails off because it started to hurt my fingers. When taking my the nails off.... My real nails almost came off with the fake nails. Im better off going to true nails in nanakuli because they care about their customer and they wont do a crappy job for a high price. They do an awesome job for a low price. NEVER GOING BACK TO ROYAL NAILS.... CRAPPY workers that do crappy work. read more

I've been here twice. The first time, they did a pretty good job, but the second time I was very disappointed. The technician argued with me about every little choice I made, and in the end it was a very below average manicure. I won't be going back. read more

Worst ever!!!!! I will never go here again, his is not the first time I've actually been 3 times off and on because they were close by my house. This is just the same issues so I thought I would share some. They charge u $5 to "shape" ur new set of nails. Who else charges u to shape a nail especially when they cut the heck out of ur cuticles. If ur going to charge for something u need to INFORM THE CUSTOMER because one time my daughter told me she didn't have enough for a tip after all the extra charges. Beside the fact everyone makes u feel very UNWELCOME when u walk in, every time! Worst customer service, no communication and if u look close there not sanitary at all. This place over charges for crappy work and every time I've got my nails fixed there more messed up then when I walk in. The acrylic is always bumpy and polish is painted on sloppy. I would recommend this place to my worst enemy and hope you all have a better experience then I always have. Hands down worst nail place in Ewa. read more

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Customer service plays a major role in all successful businesses, with that being said, I am certain that this nail salon will not last long. I've gone twice & recieved horrible customer service. Both times my daughter & I went, simple mani/pedi for her & acrylic/pedi for myself. Each time we were rushed & not even an attempt to build rapport with us were made. The female I had was very rude & rough with the instrument used to 'file' my cuticles & my acrylic set has bubbles that are clearly visible. The female who did my daughter's nails failed to remove all nail polish, which was still visible after services were completed. Needless to say, I am not going there anymore & will strongly discourage others to do so as well. read more

Horrible quality paid 60+ for a full set of nails , with pink fade polish, he made them French tips an so thin an uneven .....very dissatisfied don't go the that guy PETER , I should have known i haven seen him before , barely speaks English....if you go there SEE TAMMY OR NINA they've done my nail before an haven't failed me.......Uggg wasted my 60$ read more

This salon is OK, I'm surely not gonna go running back anytime soon. My friend and I found ourselves here after another individual fell through with our appointment. I hopped on yelp and Royal Salon was in the area and open until 8! We walked in around 7:15 and they were able to take us right away. The lady that was doing my pedicure was really nice and did an awesome job. However, I truly felt sorry for the customer that was sitting next to me. A guy was doing her pedicure and everything she showed him he denied because he "couldn't do that design" but "his nail art specialist could but wasn't working". After many failed attempts with this guy she decided to do a simple neon pink pedicure. He went to the nail rack and picked out a salmon color pink, pastel pink and everything but a neon pink. At this point she was irate and insisted that she go to the nail rack herself. He gives her a stern and rude "NO", goes back to the rack and picks put another wrong shade of pink. He finally gives in and let's her pick out the color herself. I don't know what was wrong with him but she picked out the color like nothing. After my pedicure was done it was already 7:45, I moved on to my manicure with another employee....Tammy. She was nice, didn't say much. I was seated next to my friend who planned on doing a mother daughter manicure. When she informed the guy (a different one) he made up a lame excuse on why he couldn't and began to talk [in their language] to his co workers. Overall, the acrylic application was meh because it began lifting within a day. Would come back just for a pedi. read more

They did a decent job on my pedicure but were trying to up sell the entire time. They wanted me to get the deluxe as kept pushing designs, etc. they also charged full price to paint my 5 year olds nails and toenails. Hers cost more than mine! read more