Stopped here to get my oil changed and to have this noise checked out. My appointment was at 8 am…read more I arrived at 8:09 am. I didn't know where to go. I pulled into the bay and was greeted by a young man. I apologized for being late and he assured me it was ok. He looked up my appointment and then directed me to my maintenance manager. I spoke to him and he told me it shouldn't take longer than an hour and would let me know what they found with the noise. About 45 minutes later, he spoke to me and informed me they found nothing and that everything looked good. I agreed to have my wipers changed. And about another 10 minutes, I was paying and walking out. The service was quick. I felt informed, respected, and heard. I am grateful that I found this location. I will use them again.

I am writing to share the Excellent Customer Service I received from Adam Burkhard-Champagne…read more Recently, I leased a 2025 Ford Bronco Sport from Wilson Ford Lincoln. Adam expertly went over every button, setting & option on my vehicle. He sat in the vehicle with me & taught all of the gadgets & mechanics. I deal with short term memory issues due to a medical condition. Adam patiently answered & re-answered every one of my questions. I left the parking lot confidently driving this high quality vehicle! My Bronco Sport has been a thrill & true pleasure on each outing! I love wildlife & dirt road driving! I am able to venture into many formerly off limits destinations due to the Michigan Winter Road Conditions! It is Pure Joy each time I am driving this vehicle! I want to express the Grand Gratitude I have for your Salesman, Adam! His professionalism, attention to detail, vast knowledge base, and kind delivery made purchasing this vehicle a Grand Pleasure. His service has gained him a Customer for Life! Sincerely, Natalie Deschner

Was interested in trading in my car. I tried to call and make an appointment and the guy I spoke to…read morerushed me off the phone and was not pleasant. I will not be coming here to trade in my car. Getting a new car is already complicated enough I will give the commission to a more attentive and accommodating salesperson!!!

was there for an oil change this is the only place we go since we bought our truck there when it…read morewas draperpulled into the oil change department damion came up to the window we explained to him they did not need to remove the oil pan to do an oil change it happened there before and they broke all the bolts he was very rude and got an attitude with us and told us if they cant do the oil change he would show us the door out...when oil change was complete he handed me my change and reciept very rude i said have a great day he was silent when walking away with an attitude.makes me want to fine another dealer to do oil changes we have been going here for 13 years

I needed a transmission replacement due to a cracked case. It was warranty work. Garber's staff…read morewas polite, professional, and friendly. I was told it would be June 6 before the transmission would arrive. On the 3rd, I got my car back. Take your Hyundai to Garber if you can. They're great.

Jimmy was my sales guy and was super understanding and let me test drive what I needed to make my…read moredecision on my purchase. Brecken was super understanding about my situation and treated me very nice. Zach in finance also answered all my questions about leasing and explained to me any questions I had about my purchase!

So far have had my Ram truck for 2 years and am quite happy with it (except the dings I put in the…read morefender, and tailgate, and front grill....OK, I'm not as careful as I should be, but its a truck, dents are cool, right?). The truck runs great. It is a powerful beast with it's hemi engine. Maybe too powerful, as the back end gets loose even with marginal acceleration. It reminds me of my old Mustang 5.0. Garber service department has been awesome. I've had it in three times for regular maintenance and oil changes. They have a nice waiting room but the wait is rarely long. They always wash the truck before returning to to me. They also gave me free car wash for life and that's nice.

My elderly parents van broke down and it was taken to Garber - where they quoted them $10k to fix…read morethe transmission. They decided to just buy another car. They purchased a van. During the test drive my father said 'what's that noise - something seems off with tires'. The salesman (I believe it was Bill something) said it's just road noise. They bought the van and when my husband and I arrived from out of state 2 days later - he recognized immediately there was a problem with the tires - 3 different brands and the inside of one was cupping. We went back to Garber to show them and the Sales Manager was like 'treads fine, nothing we can do'. Dismissed the issue with the tire and was basically rude and dismissive. He did say he'd "call" - bets on whether he called? So much for certified pre-owned and so many point inspection - obviously they will sell any garbage with no remorse especially to two elderly people. Garber has no shame.

I will not take my car to know other place than them. They are very professional. The only negative…read moreis they charge you just to diagnose your car for everything. But the staff is really nice.

I brought my wife's wheels and tires in to fix a leak. Got them back and one of the wheels was all…read morescratched up on its face. I brought them here in good faith the dealer would care and try not to damage the wheels. Boy I was wrong. Extremely disappointed and will never go back for service.

I recently lost my husband in December to the nasty Covid virus and have been totally confused…read moreabout what to do about getting a car and help to understand just what I would be dealing with. I had went to several places before comming to Byriders, and they all seemed to just brush me off like they didn't have the time to help me out! I thought one more try and thats it, and believe me, I think God himself guided me there because I was truly blessed with one of the BEST SERVICE from Steve L. that I have had in years!! All my questions and concerns were answered without me even having to ask half of them before hand, and I walked out the door feeling not only satisfied but very happy! I would reccomend J.D.Byrider as well as Mr. Steve to all of my friends and family hands down!!!

This place has the best workers mary and Stephanie are awesome and very friendly. The service…read moredepartment took great care of my problems with the car. I highly recommend this place. I am glad they are fair with fixing problems and not over charging.

Fantastic service from start to finish. John Wright and the team at Garber Buick gave us a fair…read moretrade in price on our vehicle and we couldn't be happier. We will definitely make the drive when looking for our next vehicle. Thank you John and the entire team at Garber Buick. The Briggs' are another satisfied customer.

I would give zero if I could. We had a sensor light come on…read moreon our 2025 Jeep Grand Cherokee, new under warranty. Took us 16 days to get it in. My wife dropped it off on Wednesday and we heard nothing. She called and they said they didn't get to it and they would call her on Thursday first thing. 4:30 she calls them!!! She's told it would cost $770.00 to fix it. $70.00 for the part and $700.00 labor! (FOR A SENSOR) They tried to say a rodent ate the wiring. No proof, just them saying it. I sincerely believe it was them taking advantage of a woman bringing it by herself. We got the car back absolutely filthy, covered in dust from them leaving it outside, which they said they worked on it. We've bought 6 vehicles from Garber and WILL NEVER GO THERE AGAIN. WOMEN BEWARE GOING THERE

I did bussiness with this company a few times over the years, but not in the last 4 years…read more Recently I was viewing their inventory and decided to make an offer to the bank. What a sham. Other had told me this place has gotten greedy and overpriced, but I realized for myself that they have started to do quick setailing on the repo cars (not a bad idea) but then they set the prices overly high. If a customer puts in a bid request and BRS doesn't feel it is high enough for them to make profit they never submit it to the lien holder/banks........ Also it seems many of the items on the lot are actually the owner's set there dor resale. Can' blame him for trying to make a buck, but the honesty and fair priced repo's are a thing of the past. All in all they are ok to work with, but as with any transaction, Buyer Beware.

I had an extremely disappointing experience with Megan at Best Recovery Services. During an already…read moredifficult time after my father passed away, we were simply trying to return his vehicle to Stellantis. Megan, the GM requested the VIN number, which I provided, but then refused to send the paperwork we needed. Throughout the interaction, she was rude, dismissive, and showed no compassion or professionalism. Losing a loved one is stressful enough without being treated with such a lack of courtesy. Customer service should include respect and empathy, especially when working with families dealing with the loss of a loved one. Unfortunately, that was completely absent in my experience. I sincerely hope Best Recovery Services provides additional customer service training so no one else has to go through what we did.

Huge shoutout to Louie G for making my car buying experience so easy! After reaching out about…read moreissues with my 2016 Chevy Equinox, he worked with me and helped me get into a 2024 Buick Encore GX Preferred, even with less-than-perfect credit. What really impressed me was the follow-up care; when I had a small issue, he got me scheduled right away and it was fixed at no cost. Genuine, honest, and truly cares about his customers...highly recommend!

Don't get pain protection from them I bought a used truck…read morefrom them and added paint protection.They didn't wash the truck and it looks like crap. After a few calls not a word.