Unreliable. I made a booking 2 times for a ride to the airport days ahead only for it to be…read more"canceled " somehow.

Horrible customer service! Called to speak to a representative needing a last minute shuttle ride…read moreat 3:20 am. The person on the phone says that I would receive an email saying the shuttle would be canceled because they don't have that available time. Why in the heck would that availability show on their website. Lousy service.

Looked up to see if they were still in business. They show they have been in business since 1994…read more In 1998, I used them to book a long European trip for work since the Chamber of Commerce used them. At the Atlanta airport, something was off. I went through the entire itinerary and found so many issues. I ended up booking all of my hotels, trains, and flights myself. We cancelled with them by fax (as was their rule back then). THEY NEVER CANCELLED on their end and still charged our AMEX. Just found out that is still an issue. Sure, they have been open since 1994, but after reading the reviews on here, they are still incompetent.

Traci (tjallen@yahoo.com) did an awesome job of getting me an excellent price for 6 days in Costa…read moreRica at an all inclusive Riu resort with airfare! The total price was less than $1600! I contacted her and told her what I wanted and she emailed me back with 2 different options. I picked one and several months later off I went. One of the great things about booking with a travel agent is the option of making payments for the trip over several months. I had a great time and when there was a slight hiccup she fixed it for me! I was so pleased!

This is the best party bus company in Norman. I've been on several of their party buses over the…read moreyears and I can certainly say they have the nicest vehicles. I was recently on one of their charter limo style party buses for a company event and was impressed with the experience. The bus was very clean on the inside and out and very modern looking. This is definitely who I will be calling exclusively in the future.

WARNING TO ANYONE CONSIDERING BLACK DIAMOND LIMO & PARTY BUS…read more (I didn't want to make this post but I've given them a week to respond to our situation & I'm being ghosted) I booked a 20 person party bus in February for my girls & 18 other friends for prom. We paid $1,807.14 total. I have text confirmations with correct timing & pickup locations. I also confirmed with them where dinner drop of was etc. I also asked Kimberly, the manager, if we could see pictures of our bus. She replied, "It's one of the 20 person buses listed." I thought this was weird but I knew they were probably in their busy season so i just referred to their website with their listed inventory. On Saturday, April 5th (Blanchard's prom day), the bus was suppose to pick them up at The Springs in Blanchard at 4:00. At 4:10, I'm calling wondering where they are. The driver went to the wrong venue in Edmond. All the kids & parents had to scramble & drive them all to Norman for pictures. The bus driver took 1 1/2 hours to get to Norman from Edmond when he finally arrived then they arrived late to their dinner reservations. When the bus arrived in Norman, I almost fell over in shock. The pictures of their inventory listed on their website was NOT what we got. (Pictures posted below). The bus was hot with a barely working A/C, the speakers barely had sound so the kids couldn't even hear the music. A parent had to meet them and give them a Bluetooth speaker so they could listen to music. There was an ice chest left on the bus with beer in it and spilled beer as well and there was spilled beer and one boy got it on his prom tux and had to take it off from smelling like beer. Kimberly, the manager, offered for us to use to bus until 10pm because of the mishaps but I told her that wouldn't work due to our prom starting at 7:30. I called Black Diamond Saturday night, Sunday and every day since. I've called, left messages, left voicemails and sent emails. I'm being ghosted because they don't want to refund me any money but I'm not backing down. As a business owner myself, you run your business off of good reputations & doing people right. I know businesses make mistakes as I have but you do what it right & you make it right. This is NOT the case.

Great company and their party bus is top of the line. Super clean, and courteous driver. Definitely…read morewould use them again.

I can't recommend Primetime Transportation OKC enough! Brian was professional, kind, and took…read moreexceptional care of my mom from the moment she landed in Oklahoma. He kept me updated throughout her trip... sharing flight updates, luggage pickup, and confirming when she arrived safely at her destination. My mom had nothing but wonderful things to say and is eager to use their services again in the future. She also mentioned that the car was clean, spacious, and the entire ride was smooth and comfortable. Thank you, Brian, for taking such great care of her!!!

Xin cám n tài xế dễ thng và nhiệt tình Trevor và công ty Black Rose Limousine, tại Oklahoma City…read more Mình cha bao giờ có cảm nghiệm thú vị và rất hài lòng, về sự phục vụ chu đáo của Trevor và công ty Black Rose Limousine. Ai trong lúc tang gia bối rối rất cần những dịch vụ hỗ trợ tốt cho buổi tang lễ diễn ra ra đợc hoàn hảo chu đáo. Một trong những dịch vụ quan trọng là việc chuyên chở của các bạn, đã đóng góp cho việc hoàn tất buổi tang lễ, không một s sót nào đáng tiếc xảy ra, sự nhiệt tình chu đáo, vui vẻ phục vụ, nên mình xin hân hạnh giới thiệu đến tất cả mọi ngời: Ngời Tài Xế rất đẹp trai vui vẻ, nhiệt tình, đáng yêu, và sự chân thành phục vụ của công ty Black Rose Limousine. Mình hy vọng tất cả mọi ngời cùng chung cảm nghĩ với mình, trong cung cách phục vụ dịch vụ đa đón của công ty Black Rose Limousine. Nếu bạn cha trải nghiệm qua dịch vụ tuyệt vời này, hãy thử một lần cho biết! Thanks to the cute and enthusiastic driver Trevor and the Black Rose Limousine company, in Oklahoma City. I have never had an enjoyable experience and very pleased, about the attentive service of Trevor and the company Black Rose Limousine. Who in the funeral is confused need good support services for the funeral to take place perfectly and thoughtfully. One of the important services is your transportation, which has contributed to the completion of the funeral, not a single unfortunate mistake has occurred, enthusiasm, thoughtful service, so I would like to introduce this services to everyone: The drivers are very handsome, cheerful, enthusiastic, lovely, and the sincere service of the Black Rose Limousine Company. I hope everyone will share the same feelings with me, in the way of Black Rose Limousine's shuttle service. If you have not experienced this great service, give it a try!

Thank you Trevor for a night of memories made. This service was prompt and the driver was…read morecourteous and accommodating for sure. Troy was a fantastic driver and we had a fabulous time. Highly recommended. This service was referred to us by another limo company in town ... nice to see companies supporting each other. Great customer service. Just what I like.

I would not recommend this travel agency even if it were the only way to book an all-inclusive…read morevacation - and luckily for you - it is not. Here are just a few of the problems that I and three other passengers encountered when we booked a Hawaiian cruise through Michelle's Destinations: 1) My reservation was incorrect because they misspelled my first name; 2) My reservation was incorrect because they misspelled my last name; 3) My reservation was incorrect because they recorded a wrong date for my date of birth. These three combined caused issues with boarding resulting in an additional hour being needed before being allowed to board the ship; 4) Four of us took out an insurance policy, while simultaneously taking advantage of a deal being offered by a cruise line. Unfortunately, one of us needed to cancel due to an unexpected surgery. A Michelle's Destination Agent sent an email stating, "filing a claim would not be an option due to the special that was running and was booked." This was a flat out lie. The reality was that the travel agency did not want to bother with having to wait for an insurance claim to reimburse us; 5) We were also told that a change in occupancy would result in a higher fair being charged. Again, a flat out lie. Pursuant to our insurance policy it includes a, "Cancellation Fee Waiver: refunds are also provided if you are charged a change in occupancy/single supplement charge as a result of your traveling companion's cancellation due to one of the reasons [illness]" 6) Additionally, this travel agency gave us an arbitrary date where we had to find someone else or we would be charged and that there was no negotiation of this time frame. It should be noted that this date came and went, months later we did find someone else and again this was a flat out lie; 7) Two of us were also veterans, which the cruise line offers a $250 credit as a sign of respect and gratitude. This travel agency never informed us despite knowing that some of us were veterans; 8) Two of us were sold drink passes accounting for an additional $2,000. Once on the boat, the cruise line informed us that this was a waste of money and that travel agencies get a higher commission by selling these packages. I cannot stress how horrible my experience has been with this travel agency and I do not recommend Michelle's Destination under any circumstance. Disorganized, untruthful and willfully negligent are the only words that come to mind and therefore I was compelled to leave this review.

Shelly the owner booked me two vacations within days, answered all my questions and hooked me…read moreup!!!! If you are looking for fast, friendly and an awesome travel agent call Michelles Destinations!!!!

Bob knows everything about everywhere. He can get you set up in the right location to make your…read moretrip enjoyable. Highly recommend.

Sick of the hassle of online booking sites?? get all the information and then have travelocity tell…read moreyou its going to be another 50 bucks for the flight??.. then try out Sunshine Bob and his staff for the best prices and customer care in the southwest!!.. Bob has been nominated for numerous awards and has been in business over 20 years.. He leads excellent tours of Europe and knows the best places to stay in the caribbean, mexico, europe and the united states... oh and there are always hot deals to Las Vegas... make your life easier and check out sunshine for your next trip!!