First of all, they need to clean the shower see the picture below -the corners were cracked and…read moremoldy. The ice machine was broken I clearly asked for a first floor room when I made reservations because of a torn meniscus and I called the day of to remind them - when I got there, even though it was 3:30 in the afternoon, they said they were all reserved. Did not like this hotel at all would never stay there again and would not recommend

Just beautiful place. Workers were so nice and the man at the front desk was playing good music…read more The room was so nice and clean. I love the desk area it has lots of room. As for the downsides... the pool is dirty and the elevator is slow. This hotel is still great though and if I come around here again I'll definitely come here

We are driving to Flotida from Michigan. Our initial plan was to stop for the night on the other…read moreside of Atlanta, but a huge storm with flooding made us stop for the night in this town. Never been here before. The first thing I noticed about this hotel were the cute statues on the driveway. The front desk attendant was friendly and kind. We are diamond members, so she have is waters and a choice of snacks. They also had fresh made cookies in the lobby and hit coffee and tea! Each room has a cute little balcony outside with chairs. I walked onto the balcony, and I was greeted with a most beautiful view of a fog covered mountain with a lake in front! ! I had to take away one star because they don't put hair conditioner in the rooms! By the time yiuvreslize there isn't any, you're already in the shower. This decision obviously wasn't made by a woman with long hair. So sadly, I couldn't wash my hair for fear of not being able to comb through it after.

Courtney welcomed us with a smile that matched the friendly voice I'd spoken to on the phone. Mindy…read moreinsured everyone at breakfast had all that they needed and everything was tidy. Courtney and Travis made sure we did not miss out on our fresh cookies. Only complaint was the old dank scent which is simply the age of the Inn. But when every parking space is full and the tables are full of families eating their breakfast and smiling you must be doing things right.

The second most important part of any hotel is the free breakfast. We stopped on our drive down to…read moreGeorgia. It was clean and there were hot options for breakfast.

First let me say the good. It's high enough on a hill away from the freeway…read more The bad if they took any cleaning precautions you were not made aware. Also no one in hotel wore a mask I get this is a non mask area but other chains have made it mandatory. Whether a mask works or not is debatable but still it's a caution. The ac worked poorly and was so loud I couldn't leave it on which is not ideal when it's hot and muggy. Do yourself a favor and stay at the Hampton inn or holiday inn down the road.

Convenient location to Big South Fork. Looks freshly renovated, new beds, painting, carpet,…read morebathrooms, etc. Despite the pandemic they even served a small hot breakfast which was a great surprise (we thought it'd be canceled). Only downside is the outside lights at night are crazy bright. Like you could play baseball in the hallway. Makes it hard to see stars. (There are blackout curtains in the rooms though.)

Stayed there again. It's the only place close. The pool was broken again, hot tub has never been…read morerepaired. This stuff is ongoing for about three years. For breakfast there was no toast or bagels, just a lot of I'm sorry. Rooms and linens are good. Don't let them give you the room with no WiFi. This used to be a nice motel. I hear the ownership changed. You can really tell. I have stayed there for most of the last 15 years. No discount given and nothing off for the lack of the pool and hot tub. Really wish another nice place would open. Two stars is quite generous. The lock on our door was broken too.

We just had a great stay here this weekend! It's a cozy inn in an historic building, right in the…read moremiddle of Jamestown. It's operated much like an AirBnb, as guests are provided with their own keys and the hostess is not on site all the time. The hostess was very gracious! The accommodations, while retro, were quite nice - our bed was more comfortable than the bed we had the night before in a premium hotel chain. Coffee service, snacks, and a local phone are provided in a shared lounge. Central heat/air was perfect, and our shower was amazing - very hot and high pressure! We would definitely stay here again.

From the owner: A Boutique Inn located on the square of downtown Jamestown, TN within walking distance of shops,…read morerestaurants and stores. A place where love, laughter and friends are always welcome. Give visitors a taste of the Upper Cumberland Plateau. Great place to stay when visiting Pickett State Park, the Big South Fork National Recreational Park, Dale Hollow Lake or Historic Rugby.

Returning to Michigan and stopped here for the night. We travel with our golden retriever…read more Called to make a reservation and asked do you allow pets, absolutely. I confirmed the rate multiple times. Upon arrival at the hotel we were informed that pets were an additional fee of $75. We explained no mention of this when we booked. Desk clerk gave little to no explanation as to why nobody told us of the additional cost. We travel with our dog a lot. Not once have I had an issue with not being told about additional fees for pets. Disappointed as Holiday Inn is really good. Not this time.

This girl named pam makes the best omlet and bacon in the morning girl at desk is supper nice and…read morethis guy brought me a sprite room was amazing art is fantastic just great experience

The booking to make a reservation was so easy at this Holiday Inn in comparison to the Holiday Inn…read morein Horse Cave City, KY. If one calls the number, it goes straight to the front desk, not to a reservations call center. Good first impression. Had checked in to this hotel for business and it was some way in from the road that it is towards the back of a bunch of businesses on a side street. You have to use a middle of the road turning lane to get to it if coming from I-75 (I hate unprotected turns, much prefer a signal light). It is right next door to a Super 8. When I entered, the gal on staff (4:30 p.m. on 3/18) was super nice. She was able to get my reservation up and assign me a room. I noticed, however, that when I reached my room, the lock was holding the door open. I went back down to ask and she stated that when cleaning crew do that, it is to alert another among them to replace towels. I told her this and she immediately left her post and came with me to resolve the issue. She even gave me two cookies for free (not sure if cookies are free anyway. They look like the free ones, one to a plastic sealed pouch and they were GOOD.) After entering the room, it was definitely spacious, much bigger than the other Holiday Inn I stayed at in Horse Cave City, KY. The distance from the bed to the t.v. was a lot and the entry way had its own room and to the left was the bathroom. The bathroom has a shower stall instead of a bath tub (which I like). One other thing I like about this bathroom is that the toilet paper rolls are right next to the toilet. OMG!!! You do not know how many hotels there are where the toilet paper is like steps away to get or in some awkward place where one has to contort in order to get to. The breakfast was not bad either. It has all the hot and cold foods one would find. Specifically, I just want to point out that the sausage pork patties at this location are done well! Props to the individual who puts out the breakfast. They were brown and crispy, not still grey and floppy. This location does not have turkey sausage patties, however, and does not have the egg beater yellow eggs as an option either. This is just something I noticed in comparison to the Holiday Inn in Horse Cave City, KY. Four issues I found: There is no trashcan next to the coffee machine area. There is one trashcan near the desk area (near the t.v.) and one trashcan near the bathroom. It was kind of inconvenient to have to walk from the coffee area to either of these spots to throw anything away. The shower stall door, the one closest to the shower head, one cannot get to immediately after entering the bathroom. The door radius basically takes up all the space and so one has to enter through the second sliding door towards the back of the shower. With sliding door showers, I always have the door with the handle on the outside as the front and the one with the handle, inside, towards the back. One cannot have it this way because of the radius of the door opening and covering the front part. The breakfast area, where the hot tubs (LOL...because hot tubs should be located in the pool area) are with the biscuits and gravy, pork sausage, and white omelets are located; who in the heck designed that layout? Like other hotels I have been to, one has to hold the lid open, spoon the item into a plate, while also holding the plate and hope the lid does not fall back down to cover the hot tub. Maybe make more counterspace so that one can put a plate down and be able to hold the lid of the hot tub while spooning the item onto the plate? I do not have three hands! The elevators did not have inspection certificates in them.

NOT PET FRIENDLY... The website indicates that this…read morelocation is pet friendly however they have signs posted throughout the lobby and on the registration form that pets are not permitted, this includes service animals. We didn't have our pup with us so it didn't matter to us however for anyone that books a room through a website specifically for a pet friendly location they will be very disappointed when they arrive with their pet and then turned away without a refund. The room was basic but clean.

A BED SHEET IS NOT A BLANKET A BED SHEET IS NOT A BLANKET…read moreIt's October, and your heat doesn't work , put a reall goddamn blanket on the bed. And HIRE CLEANING STAFF. Another filthy, dusty, ashtray of a room from the Patel hotels

It was disgusting! I totally feel catfished from the photos vs real life. When I asked for…read morehousekeeping to come do a few things I was told housekeeping had went home. When I asked for a broom do I could at least sweep it myself he acted like it was a burden to get one for me.