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    Royal Inn

    3.0 (1 review)

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    3 years ago

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    Holiday Inn Express Williamsburg - Toilet paper with  perfect placement to the toilet.

    Holiday Inn Express Williamsburg

    (17 reviews)

    The booking to make a reservation was so easy at this Holiday Inn in comparison to the Holiday Inn…read morein Horse Cave City, KY. If one calls the number, it goes straight to the front desk, not to a reservations call center. Good first impression. Had checked in to this hotel for business and it was some way in from the road that it is towards the back of a bunch of businesses on a side street. You have to use a middle of the road turning lane to get to it if coming from I-75 (I hate unprotected turns, much prefer a signal light). It is right next door to a Super 8. When I entered, the gal on staff (4:30 p.m. on 3/18) was super nice. She was able to get my reservation up and assign me a room. I noticed, however, that when I reached my room, the lock was holding the door open. I went back down to ask and she stated that when cleaning crew do that, it is to alert another among them to replace towels. I told her this and she immediately left her post and came with me to resolve the issue. She even gave me two cookies for free (not sure if cookies are free anyway. They look like the free ones, one to a plastic sealed pouch and they were GOOD.) After entering the room, it was definitely spacious, much bigger than the other Holiday Inn I stayed at in Horse Cave City, KY. The distance from the bed to the t.v. was a lot and the entry way had its own room and to the left was the bathroom. The bathroom has a shower stall instead of a bath tub (which I like). One other thing I like about this bathroom is that the toilet paper rolls are right next to the toilet. OMG!!! You do not know how many hotels there are where the toilet paper is like steps away to get or in some awkward place where one has to contort in order to get to. The breakfast was not bad either. It has all the hot and cold foods one would find. Specifically, I just want to point out that the sausage pork patties at this location are done well! Props to the individual who puts out the breakfast. They were brown and crispy, not still grey and floppy. This location does not have turkey sausage patties, however, and does not have the egg beater yellow eggs as an option either. This is just something I noticed in comparison to the Holiday Inn in Horse Cave City, KY. Four issues I found: There is no trashcan next to the coffee machine area. There is one trashcan near the desk area (near the t.v.) and one trashcan near the bathroom. It was kind of inconvenient to have to walk from the coffee area to either of these spots to throw anything away. The shower stall door, the one closest to the shower head, one cannot get to immediately after entering the bathroom. The door radius basically takes up all the space and so one has to enter through the second sliding door towards the back of the shower. With sliding door showers, I always have the door with the handle on the outside as the front and the one with the handle, inside, towards the back. One cannot have it this way because of the radius of the door opening and covering the front part. The breakfast area, where the hot tubs (LOL...because hot tubs should be located in the pool area) are with the biscuits and gravy, pork sausage, and white omelets are located; who in the heck designed that layout? Like other hotels I have been to, one has to hold the lid open, spoon the item into a plate, while also holding the plate and hope the lid does not fall back down to cover the hot tub. Maybe make more counterspace so that one can put a plate down and be able to hold the lid of the hot tub while spooning the item onto the plate? I do not have three hands! The elevators did not have inspection certificates in them.

    NOT PET FRIENDLY... The website indicates that this…read morelocation is pet friendly however they have signs posted throughout the lobby and on the registration form that pets are not permitted, this includes service animals. We didn't have our pup with us so it didn't matter to us however for anyone that books a room through a website specifically for a pet friendly location they will be very disappointed when they arrive with their pet and then turned away without a refund. The room was basic but clean.

    Royal Inn - hotels - Updated May 2026

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