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Murrells Inlet, SC

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Royal Garden Resort

2.4 (16 reviews)
Open • Open 24 hours

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Bathroom vent

Great location but do NOT stay in unit 204 (thru Dunes Realty). Needs updated. Looks like it hasn't been touched since the owners bought it however many years ago. Carpet and tile badly stained. Baseboards bring, dirty, unsightly. Bedspread and blankets are 100 years old. This unit is a dump.

View from room 9th floor
Kelly C.

Came here during spring break and was disappointed their restaurant and snack bar were closed for the week as well as the pool being closed the first weekend we were there. We stayed in a condo through Dunes reality. It was a very good deal as a last minute booking ($900/week for two br), but the condo was very dated and small and beds extremely uncomfortable. View was fantastic. As for the actual building, the staff at "Beachside Reality" needs to get it together. There's four ladies working the desk and no one helps and they are SO SLOOOOOOOWWWWWW about every little thing which I guess can be expected in the south. Hot tub would've been nice except for the kids constantly playing in it making it hard to relax. Also, women's bathroom by the indoor pool was broken, so upon entering the cesspool of the other bathroom, there was no toilet paper and bloody paper towels everywhere. Only benefit for staying here rather than the holiday in is that you can do laundry. Otherwise, don't stay here during "off season".

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Dunes Realty - Popcorn ceiling and condensation don't mix. Sent pics

Dunes Realty

(63 reviews)

We have used Dunes for decades and love the staff, however the maid service was horribl…read more We rented 2 condos ocean front in Beach House, neither were cleaned by 4, which was check in time. We did get a text saying the rooms were ready but the cleaning staff made us wait another 20 minutes in both condos. At condo 115 the clleaning lady came out sweeping dirt and sand out the door. These ladies were rude and pushy as if we were inconveniencing them. Once we were in both condos were still dirty . The beds were made with dirty blankets, under the bed had trash and sprite bottles. There was some dirty dishes in the cabinet and the refrigerator had catchup splattered all one the bottom right side. The washer vent was broke, I called and reported it and a maintenance order was supposed to have been written up but no one ever came. The floor in one was sticky and both had uncleaned bathrooms. We basically cleaned it ourselves and Lysoled EVERYTHING!!!!!

Our recent stay at the Cobia Cottage in Murrells Inlet rented by Dunes Reality was unfortunately…read morevery disappointing, especially considering we paid approximately $3,600 for the rental. The location of the house was perfect, and that was definitely one of the highlights of our stay. Unfortunately, there were several serious issues that overshadowed the positives. The most concerning issue was that $400 in cash was stolen from inside the house. Dunes Realty acknowledged that a service repairman entered the property without providing us with sufficient notice. We filed a police report regarding the missing money. Dunes Realty also acknowledged that the individual had only been working for the company for approximately three days at the time. Despite acknowledging the circumstances surrounding the unauthorized/insufficiently noticed entry, the company has not made good on the $400 that was taken. There was also no secure place in the house where we could lock up valuables. There were other issues throughout the stay as well. On the very first day, we were told our towels were "missing." We later discovered that the linens had been left in a Rubbermaid tote outside under the deck by the cleaning company. This was frustrating and could have easily been avoided with better communication. With that there were also no hand towels provided just wash cloths and bath towels. On the first day while entering the house as well the screen door handle kept falling off multiple times throughout the stay at Cobia Cottage. There were other issues as well, such as they did not provide paper towels, they left each bathroom with about half roll of toilet paper and they only provided one garbage bag. They also did not provide sponges or dish soaps. Considering how much we spent on this rental it's very disappointing that the basic essentials were not provided. The wash and dryer are also located outside in a closet which was an inconvenience. The garbage can outside also smelt as if something had died in it that's has disgusting and gross and smelling it was. On our last day, we were instructed to strip the linens from the beds. When we did, we found that the pillows were absolutely disgusting, with visible soiling and sweat stains. For a rental costing $3,600, we expected much better cleanliness and upkeep. The kitchen also did not meet our expectations for the price. The pots and pans were mismatched, and the knives were extremely dull. Additionally, the window in the front bedroom leaked when it rained and we had water all over the bedroom that we had to clean. Overall, while the location was excellent, the lack of communication, the entry into the property by a service worker without sufficient notice, the $400 that went missing, and Dunes Realty's failure to make the situation right were major concerns. The other cleanliness and maintenance issues only added to the disappointment. Based on this experience, we would not rent through Dunes Realty again.

James W Smith Real Estate Co

James W Smith Real Estate Co

(13 reviews)

Basically, even though they are not my agency at this point and have never been, I have to say that…read morethey treated me well at a time that was and is still crucial in honestly 7 years of disasters that swept the rug out from under me after the unexpected death of Daddy and lingering death of Mother. I will have my house ready with great improvements for next season. It needs some outside work; yet, I have paid a few for poor work that needs to be redone. It doesn't affect the great porches, comfy inside, and the pretty yard. Inside, I feel will be even more fun for my summer renters (and we had repeated renters for 40 plus years prior to my own tragedies). When I do choose an agency, I hope to say that they have the same qualities of Jimmy Smith and staff. Jimmy and staff worked with me as I tried to get my house back on the market with a severe and dangerous spine injury (and a couple hurricanes as well as a flooded house in the north hindering me) ... refusing to give up while mourning the loss of my adored parents who were my world. They were helpful, EXTREMELY patient with me, and I can never thank them enough. Yes, you want a great vacation and vacation home. They certainly have them. Several agencies do. Most of your vacations are probably with family, so if you can consider the fact that these people genuinely care and showed concern for my family, give them credit for that. To me, as I have heard they are with their renters, these people are genuine, they care about you as well as their reputation, they are honest, they will do the right thing and not give you the run around, and they have class. I look for those qualities in people and will in the agency I choose to care for my beach house built and maintained with family love. Honesty and ethics are at the top of my list, and I would not support anyone lacking those qualities, so I feel safe in stating James W Smith and staff have earned that reputation. Check them out ... and check in!

Called and left msgs mutliple times, sometimes the voice mail box was full and couldn't even leave…read moremessages. Complaints were not addressed. They don't answer phones or return calls. Staff in the office are rude, more interested in lunch than addressing the customer. No notice given to renters for reparis. House was not clean upon arrival.

Royal Garden Resort - condominiums - Updated October 2026

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