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    Royal Flush

    5.0 (2 reviews)
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    3 months ago

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    Michael P.

    Thank you Brian.

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    United Plumbing

    United Plumbing

    4.7
    (28 reviews)

    Benton's Plumbing is now United Plumbing and while Benton's came highly recommended, United…read morePlumbing is not on the same level. I called them to come out and fix a leaking toilet. The receptionist, Nancy, was friendly and helpful and called a few times to confirm the appointment. Since I work full time, I had my mom at my house to let them in. The technician took a look at the problem and went outside for what seemed like a long time to my mom, but came back and replaced the tank-to-bowl kit and the flapper. He didn't communicate the problem to her or give her an estimate of the cost. An hour and a half later, he gave her a bill for $342.50. She told him, if I knew it would cost that much, I would have bought a new toilet. He charged $192.50 for 90 minutes labor (much of the time was spent getting basic parts which he should have had on his truck and talking on the phone), $25 for the flapper (fine) and $125 for the tank to bowl kit, a part which retails for $8-$25. I called the company to question them on the cost. Nancy listened to me and said she would talk to the plumber and get back to me. A few weeks went by and I hadn't heard anything. I called again. Nancy told me she had talked to the manager and he agreed to give me a $50 credit on my next service. I told her that wasn't acceptable because my mom had paid for the service and I wanted her to give her the money. Who knows when I would need plumbing again? (And, after this experience I certainly have no intention of using them.) Also, interestingly, she mentioned the person who performed the service for me was no longer with the company! She said she would talk to the manager again and get back to me. Another week has gone by, and I have heard nothing. To top it all off, the part they used is really cheap. The handle is very loose and you have to hold it down for a few seconds to get the toilet to flush. Benton's reputation has been flushed down the toilet by United Plumbing.

    Reputable. Reliable. Honest…read more Referred by Julie at Home Depot. So happy to have found them. Came out for a shower and sink flush. I am hiring them to replace three toilets. Expert advice and knowledgeable. You can list me as a reference. Fair and up board on pricing.

    valley united plumbing, inc

    valley united plumbing, inc

    5.0
    (4 reviews)

    Are you kidding me with these gorgeous after photos? (Sorry we didn't take "before" pics!) we had…read morebroken pressure regulators, a broken sprinkler system, and I couldn't turn on the spigots to water the front or back without flooding the yard in our new home. We knew we needed a pro in here. Sam asked all the right questions in the walkthrough, mentioned things other plumbers had missed, and even pointed out a few things to my very capable husband. We quickly realized that a slightly higher quote from this pro came with superior quality work and bigger savings down the line from doing it right the first time. He cleaned up the mess the previous owners left us with and we could not be happier. Thank you Sam!!

    Our water heater gave out last night. Needless to say this was a very scary thought for us. We have…read morea baby at home and the last thing we want to be without is hot water for all of us to enjoy. I was able to reach out to Sam with Valley United Plumbing late night and he answered right away. Answering the phone call late night is amazing enough, but they were able to fit us in to the schedule first thing this morning. Our suspicions of a blown out water heater were confirmed by Sam and he was able to thoroughly point out the issue. He managed to get us a brand new system and installed it up to today's codes. Before he wrapped up as he always does he explained everything he did. Talked to us about the warranty and how to make sure the system lasts us as long as possible. It's always a pleasure to use these guys. I can't say enough about how clean the work is. They are professional, ethical, and efficient. Previously, they installed an awesome reverse osmosis water filter system. Make sure to ask them about it. Life changing! I highly recommend it!!

    Fix It Fast Plumbing Heating & Air

    Fix It Fast Plumbing Heating & Air

    4.1
    (67 reviews)

    Out of all the plumbers and upsellers out there I finally found an honest and fair plumber. Their…read morequote to install a bypass valve was a very reasonable price. Communication was excellent from start of the project all the way until after the install. Nothing but respect for Sam who came out and literally went above and beyond for me. He helped me out a lot and honestly he didn't have to do some of the things he helped me with. He was just a genuinely caring person. I can't say enough about the excellent service that was provided. Sam and I had a few unexpected hurdles to jump over, but each time he came up with a solution on the spot that worked beautifully. Thanks to Sam, I was finally able to finish this project I was involved in. Everything is working well and couldn't ask for anything else. 25+ years in the business, honest upfront pricing, and quality customer service is what you will get with this company. I would highly suggest avoiding other companies that are only looking to inflate prices and take advantage of you. I now have my go to plumber for all future needs.

    Constant upselliing. They were always on the pricier side but I kept using them because their…read moreplumbers did good work. They've always had scheduling problems too. They'll give you a window of time but often the plumbers would arrive late. They were competent at their jobs though. Recently though it feels like they're always trying to sell me something I don't need and the prices are outrageous. They have a VIP monthly package that gets reduced prices but the starting point is so high it doesn't even matter. Not to mention they're constantly trying to sell services you didn't call them for. I've had employees complain to me in private about the owner Sam and how he's become really pushy. I hadn't talked to Sam much before but sure enough, after I told his plumber I didnt want to do all the work that I hadn't called him for, I get a looooong text from Sam trying to talk me into all these extra services. I just got tired of it man. Just fix what I asked you to fix and stop trying to upsell me. Thankfully I found other plumbers that are willing to do that for more reasonably prices.

    Royal Flush - portabletoiletservices - Updated August 2026

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