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Royal Farms

2.1 (15 reviews)

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7 years ago

Bad. Experience. The cashier.need. Some. Experience. To. Talk and value. The customer and analysts. The. Experience.

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Dash In Fuel

Dash In Fuel

2.9(16 reviews)
1.5 mi•Carroll-Camden Industrial Area

First-of-all, I cannot believe that I am writing a review for a gas station. Despite that, I had a…read morereally good experience at this gas station, and I wanted to recognize it. One would think, 'A gas station is a gas station'. For the most part, you are entirely correct; but every once in a while I experience some stellar service that really turns something ordinary, into something extraordinary. This was the case on 3/18 when I was travelling to BWI in Baltimore to pickup my wife and daughter from the airport. Because of my wife's travels on that day, I had used my phone an abnormal amount during work hours. Additionally, I needed to use my phone's GPS Navigation to get me to BWI, because I am not familiar with the area. As Ia m sure you are beginning to realize, this caused my phone to nearly expend all of its battery life. Now, normally this wouldn't be horrific; but two variables were in place that normally are not. First, I needed my phone to be available for when my wife's plane landed so that I could find her, and pick her up. Otherwise, I would just have to make multiple loops around BWI (nightmare) until I found her -- basically like trying to find a needle-in-a-haystack. Second, my car charger decided to stop working. So, here I was, no GPS, and not really sure how to get my phone charged. I stopped by this Shell because I needed gas. Admittedly, I was also a little hungry, so I decided to stop-in and grab something to eat. I was hoping that they had a car charger that would fit my phone, but I didn't see one, so I went to the register to pay for my snack. At the window, I asked the man, 'You wouldn't happen to have a charger for my phone would you' (thinking that I already knew the answer to this question). He quickly and politely indicated otherwise to a rack 5 feet away from me. After looking through the rack, I did not find one, and was getting ready to walk out when he came out from behind the counter, asked to see my phone, and pointed me to a charger that would work. I looked at the connection and was certain that it wouldn't fit my Note 3. Little did I know, you do not need the full Note 3 special connector, you only need a charger that has half of it (sounds weird, I know). Sure enough, I got into my gar, plugged the charger in that I was certain would not fit, and viola! It started charging. First, the dude did not have to help me -- and in retrospect, I don't think that I would have helped me. Second, he didn't have to go the extra mile to come around the front and search through the chargers with me to ensure that I got the right one. Third, he taught me something that I did not know. This is superior customer service that I cannot believe occurred. It is refreshing that there are people out there who still care about providing great customer service.

This gas station is my going to when heading out of Baltimore. Great deals if you have the app…read moredownloaded. Fast and friendly service always.

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7-Eleven

7-Eleven

2.4(14 reviews)
4.3 mi
•$

What a mess of a place to visit in the evening/night hours. It's like people forgot how to drive…read moreand didn't know what parking spots were. I initially stopped here to get gas (the provide BP at this location) and then I wanted to go inside to get a drink and a snack to wind down my night. After going inside it felt a little to small for my liking. I had to reroute myself several times just to look at items because of the people in here. I will give them this, it is nice and bright in the store and everything seemed organized and in place. I found my items and went to pay. The two employees working made it feel like anyone that was in the store was interrupting them and we should have just left without anything in our hands. It took a while be be rung up as the guy was having a full on conversation and slowly processing the transaction. What really bothered me was that even after you paid, it felt like they were waiting to accuse you of stealing something. My friends that came with me had already paid and were waiting there for me to finish. As I was going through my transaction they kept looking at my friends, who had already paid, like they wanted to accuse them so badly of stealing what they just paid for. Once I finished my transaction we headed outside and were on our way.

I have been to this 7-Eleven around five times and every time it's been a frightening experience…read more This time a verbal altercation between the clerk and someone buying gas. The 7-Eleven needs a full-time security guard. The staff are usually nice enough, and the store itself is pretty well stocked and reasonably clean.

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Royal Farms - coffee - Updated October 2026

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