Such an amazing experience with Dr. Roya Shoffet and her staff scheduled an appointment to get my teeth bleached during my lunch break. Such a wonderful experience no pain and was able to get back to work. My husband also came in so appreciated that we're able to accommodate him as well in this busy world. Our best experience was making the time to come in and get our oral and dental care treatments provide at Royal dental practice in West Hills. read more

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I am new to West Hills area and was desperate to find a new local Dental office that would see my my 12 year old daughter who was going through pain and when I called this place the receptionist Christina was so kind and helpful she asked me to bring her right in even as a new patient w no appointment! The Dr is so amazing and such a wonderful friendly person she made me feel like family. I even decided to have my 3 yr old to get evaluated and got her first dental exam and cleaning. She loved the experience and felt comfortable and happy. Thank you Royal Dental Practice. I found the perfect Dental Care in town! read more

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Doctor specializes in working with Alzheimer's and dementia patients. That's my mom! And mom is a difficult patient. They handle her with lots of love and exceptional service. Helps both mom and me greatly! read more

The team at Royal Dental are very kind, welcoming and professional. I always feel at home there and they provide good quality care.

Had a dental emergency on a Friday afternoon I have an old Maryland bridge on my front tooth that popped out and needed to be recemented, preferably before the weekend!! The receptionist was amazing and got me in right away. They were very quick and professional, thorough and the best part is the way Dr. Shoffet put it back in, it looked even better than it did before! Amazing team and family practice, very skilled and able to roll with the punches, on such a last minute case like mine they really nailed it read more

Absolutely LOVE doctor Shoffet! She's the sweetest!! She was so kind and gentle with me. Unfortunately, I went in for a tooth extraction due to a cracked tooth! She reassured me & helped calm my nerves as was doing the procedure. I actually almost fell asleep because she was that gentle with me! Lol She made me feel safe in her hands! A few days after I was concerned because my stitches and some sort of tissue was coming out. I called her private line and she was so quick to respond and reassure me that it's normal and proceeded to give me steps on how to care for it! She's great! 10/10 recommend! You pay for the wonderful experience and the great dental work! Thank you doc for also recommending me the toothpaste! I'm in love and I can feel and see the difference in my teeth! I feel so confident to smile now! Thank you! read more

Get the Royal Treatment at Royal Dental Practice in West Hills! Dr. Roya Shoffet is one of the most knowledgeable dentists I have met --and I work in the field of dentistry! She is gentle, honest and kind. I received the best and most thorough exam I have had in many years. She gave the best & most thorough oral hygiene instructions--not the standard brush and floss advice. I had dry mouth and bleeding gums from a blood pressure medication I was taking. She told me exactly how to care for these problems and gave me a dry mouth spray I had never heard of (AllDay). She told me to keep it in my purse, use when needed throughout the day and to carry water with me as well. Dry mouth is serious, one can get cavities and risk loosing your teeth if it goes untreated. She's the best! I giver the Royal Dental Practice and Dr. Roya Shoffret my highest recommendations. read more

We have been going to Royal since the pandemic began. It always feels very safe and I like that they don't crowd their appointments. I also love that they are open late. Everyone there is really friendly and they use text reminders to make it easy. My daughters have been treated so well and have no fear of the dentist at all. I have a daughter with special needs who is very difficult and this office has been a dream come true. She went and sat in the chair on her own and I stayed in the waiting room. That is an absolute first for us. I highly, highly recommend them! read more

Dr.Roya Shoffet and Christina are wonderful. They make going to the dentist enjoyable not at all anxiety producing. I've been to several dentists and I never felt any pain or discomfort. Next I will have to get my teeth whitened. Five stars on Yelp read more

In my life I've avoided going to the dentist many times - once for as many as ten years! I always had terrible experiences. I was AFRAID! Even dentists that claim they are "pain free" were not. Everything changed when I found Royal Dental Practice. Dr. Shoffet is fantastic. Not only is she a great dentist, but warm, kind and reassuring. Everyone there is LOVELY and honestly, it feels more like you have friend who is a dentist than just your average dental experience. I could not recommend them more highly. I just had a tooth extracted and they were so careful and gentle and it was far less traumatic than I thought it would be. If you're a chicken (like me), call them! You will not be sorry. read more

Going to the dentist for the most part can cause a bit of nervousness. However from the first point of contact I felt well taken care of. The front office, Christina was very courteous initially in setting up my appointment then when I actually arrived in the office. Every detail of what this dentist was going to do at the visit as well as a plan for my future dental needs were addressed thoroughly. I left the office with with of clean teeth and a happy smile! read more

I'm not saying I'm perfect, but my dentist! Really, if you want someone who's a perfectionist about your teeth and overall oral health, hit Dr. Roya up! Also, Christine makes everything seamless on the paperwork/insurance side, awesome teamwork in this office!! #royaldentalpractice #dontbescared #howsyouroralhealth #deepcleaning #goodhygieneonly read more

Royal Dental Practice - My chipped tooth (from eating my folk ‍) and my two front teeth worn down on the inside. - Oral Surgeons Near Me - West Hills, California

Dr. Shoffet took amazing care of of me! I had a cleaning and a cavity fixed. Now I feel confident to smile again. With Dr. Shoffet you know you and your oral care are in great hands. She is so knowledgeable, caring, and skilled. Her staff are tremendously helpful and make scheduling go smoothly. Highly recommend, I had a wonderful experience. read more

I have been a patient for at least 15 years and have always experienced the most gratifying, satisfactory experience of services that Dr. Shoffet and Jacob provide. Jacob is always available for deep discussions about the world at large. Let us not forget Office Admin Christina Arias. She is bubbly, hospitable, fun, efficient and always gives you her time. I always look forward to seeing her. She gives courtesy calls the day before to remind you of your appointment. Of course there's Dr. Shoffet herself. She listens to you and your what your needs are. Very professional and knowledgeable. I trust Dr Shoffet with all my care. Your professional yet caring which is a special quality in your industry. read more

Royal Dental Practice - Oral Surgeons Near Me - West Hills, California

Great customer service ! Christina in the front is great at making the patient feel great and makes you feel comfortable . Dr. Roya Shoffet has a great personality and very professional! I have been to 2 other dentist and by far she is the best ! She really explains everything in depth and goes above and beyond the help the patient. Just feel happy I found a great Dentist read more

Scam prices for bad service. Maybe they're a good dentist otherwise, but if you're looking for Candid Aligners, go anywhere else. The "45-minute" appointment took 4 hours. This is not an exaggeration. For a 2p appointment, I did not leave until 6p. I came in for Candid Aligners, which cost $3,300 on average. Royal Dental Practice claims to charge $4000 for the process and so far is trying to charge me $4,387. A full $1,000+ over any competitors. First, they said my initial appointment would be $430, followed by $3570 for the aligners. Now they're trying to charge me $817 just for the first appointment -- for services that other dentists only charge $150 (I called five different dentists to check). I was also told by Royal Dental Practice that they accepted my existing insurance, just to learn later from my dental insurance company that Royal Dental charged me at "Premier" rates. Other concerns in no specific order: -Dentist did not consistently wear a mask or gloves. -A dirty cellphone was used for photos with inconsistent glove changing, followed by the gloves used on that cellphone being put into my mouth to readjust the painful device. - For the teeth impressions, several times I had to ask them to stop putting so much pressure on my teeth, as four hands were being used to shove the impressions into my jaw using body weight from above, while I continued to say they were shoving my teeth painfully through the mold and they continued to tell me I was wrong (while they were redoing impressions and wasting several molds). I expressed pain and discomfort throughout the process, and little to no attempts were made to alleviate either concern. I came in for this service because one of my teeth had broken six months before, and I expressed many times that I was still in pain and needed them to be gentler. I have a strong tolerance for pain and discomfort and can't imagine how other patients manage to get through this. -Partway through the process, the dentist's phone died which they were using to take pictures, and then they had to redo the entire process after I waited 30 minutes for her phone to charge. Then, they argued for 15 minutes about whether my information was already saved in the system while I continued to wait (from the conversation, it had clearly been saved, but the dentist insisted that they restart the entire process anyway because they didn't understand how to use the Candid App). -I asked how often they process Candid aligners and was told that they do them an average of once a day. I am skeptical, to say the least. --To be clear, I have done these impressions myself for a trial for another aligner's company two months before this appointment and took perfect impressions and photos of my own teeth within 30 minutes using all of the same equipment provided as the dentist had at this appointment. -The dentist insisted that it was required to take a full set of x-rays, even though I had already gotten them three months before. I have since realized this was another scam to charge me extra, as no other dentist requires a full set of x-rays more than once a year, usually once every five years. And to be clear, their equipment appears to be old, yellowed, cracked, and outdated, so there is no logical reason to insist on using their own equipment. I was told that these x-rays were standard procedure and were included in the already high-priced Candid service, but was instead charged for them separately. -At the start, I was told I would be able to preview my results before making the final payment. After taking impressions, they refused to send me my results from Candid and said I needed to pay $3570 to complete my order before I was allowed to see any preview of my results. Then they changed that story to say I had to come in for an appointment to view the results from their computer, as they refused to forward me the email itself. Having already wasted 4 hours of pain, discomfort, and missed work time for the first appointment, I had no interest in having my time wasted to come in just to view a simple video that could have been forwarded to me. I can accept that a dentist's office can have a bad day and give less than quality service for a single appointment, but I cannot accept this level of financial scamming, gaslighting, dishonesty, and low-quality service. I have explained my concerns multiple times to the dental office over the last 2.5 months, and on every call was told a different story about the Candid process and its associated charges. Candid is a great company that I researched carefully, and it is a detriment to their brand and services to be associated with this dental office. To get Candid aligners at this point, it will be $600-$700 cheaper for me to start the entire process over with any other Candid dentist in LA, which is exactly what I'll be doing. read more

Friendly staff with short wait time. Dr. Roya makes kids feel comfortable super sweet lady. read more

Royal Dental Practice - Not too happy to be at the dentist.. - Oral Surgeons Near Me - West Hills, California

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I actually never met a Doctor that I actually like until I met Dr. Shoffett. She is incredible. Her staff are very warm and friendly as well. I feel welcomed like we are friends/family when I go into the office. I got 2 teeth extracted at her office. I was scared but Dr. Shoffett made me feel very relaxed and comfortable. Also she made sure that I didn't feel any pain. If I can give her 10 stars I would. I recommend everyone to come to Royal Dental Practice! read more

Dr. Shoffet is amazing. She and her entire staff are so nice and helpful. She did a really great job removing my wisdom teeth. This is only day 2 and I'm already feeling so much better. Thank you Dr. Shoffet, Jacob, and Christina for your wonderful customer service! read more

I have nothing but positive things to say about Dr. Shoffet and her assistant Christina. They are always professional and they always make sure I am comfortable. I recently had my wisdom teeth out and though it was a difficult procedure, Dr. Shoffet was constantly making sure I was ok, asking if I was in pain, and she was overall very supportive throughout the whole thing to be honest. I'm not going to lie and say I wasn't extremely nervous but her calm demeanor and sweet personality definitely helped put me at ease. I will definitely keep coming back to this dental office! read more

Amazing Dentist! One of the most important things to me when it came to finding a dentist is the character of the person and the quality of work. Dr. Shoffet is kind, caring, sincere, and honest. She only focuses on the treatment that you absolutely need and doesn't try to up sell you on work you do not need done - which is so valuable and hard to find at most dental offices. Her staff is always very professional and caring as well. I will definitely continue coming here - 5 stars! read more

They are amazing. Kind, painless, and professional. I needed to come in quick and they accommodated me with a next day appointment. Ended up having to get a tooth pyllex and it was quick and didnt feel a thing. The next day i felt like a million dollars and had no pain what so ever. Christine who runs the front office is so friendly and sweet. I will be going here from now on. read more

This office is amazing from beginning to end... not only has roya changed my smile but she changed my life!! My confidence is so big because of her I can't even begin to explain the costumer service.. they treat you like family. They accommodated my work schedule so I would be able to be seen and stayed after hours just for me. Roya Makes you feel like family with open arms she explains everything into detail from how the outcome would be to the insurance. She worked with me financially so that I could finally have a beautiful smile. I can't think her and the staff enough!! I wish there was more people out in the world like her she is truly a genuine person and she loves changing peoples smiles/lives for the better read more

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Such a GREAT office; staff is the best, very kind and sweet they treat you like family and make you feel comfortable and calm in a not so favorable place but Dr Shoffet is AMAZING she really takes her time with her patients and comes up with the best treatment plan for you and your situation. You can tell from the start she really cares about her patients. I spent a couple years trying out dentists and couldn't find one I liked and felt. Comfortable with , however it's nice to know i have now found an office that I like and trust , will definitely be recommending friends and family to her practice. Thank you Everyone @ royal dental practice read more

Stay away, I had several very bad experiences. 1. Doctor did a poor job filling a cavity, and as a result I had to go elsewhere to have it repaired. 2. They billed my insurance for more work than was done. 3. The front desk associate, whose name I cannot state as Yelp will flag the review for mentioning a name, is very rude and inappropriate. Simply stated, there are many choices for dentists, stay away! read more

I am terrified of the dentist. I have had some really bad experiences in the past and always find it hard to go to the dentist. My husband and I have been to Dr. Shoffet's office a few times and everyone is really friendly and attentive. Christina at the front desk is really helpful and really sweet. Jacob the hygenist/assistant is also really attentive and kind. The thing that I do like is that you never feel like the dentist is in a rush. She only attends to one person at a time so you are never left just sitting in the chair while other dentists start working on other patients. If Dr. Shoffet is running late then you get a call from Christina asking to push back your appointment instead of still being herded into the office and made to wait. They are also willing to work with you if the cost of your dental work is too high. They really seem to care and want to get you in the chair but not just because of dollars and cents. I recommend them for anyone but also for dental babies like myself. read more

Five years ago I wrote how amazing Royal Dental Practice was. I'm pleased to share that after 26 years of visiting their office nothing has changed. Dr. Shoffet, Jacob, and Christina are fantastic people. They truly care for their patients and I am happy to recommend RDP once again. 5 stars all the way! read more

I am actually really surprised at Kyle's review. I had a completely different experience with Dr. Shoffet. I also received a filling for my cavity and Dr. Shoffet did an AMAZING job. I am terrified of the dentist, however she eased the feeling for me. I did not feel a thing! She billed my insurance for exactly what was done, and my deductible was close to nothing (I have really good insurance). I was not in pain, my tooth looks fabulous, and it was ultimately a really good experience. The girl at the front, Christina, was very pleasant. I had my son with me, and she made sure that he was well entertained during my visit. She was really helpful and made sure that I had all of the necessary information that I needed. She also let me know that they will start using a text message service to send out my appointment confirmations, and I am very excited about that, as I am a huge texter! My husband used her mobile services, and he was equally pleased with the level of professionalism and care that he received. This was his first time using a service like this, and now he's hooked! Even though she was mobile, she had all of the necessary tools she needed and made sure that my husband had an amazing experience. I was skeptical at first about a mobile dental service, but to my surprise, it was a great experience, and my family will be using the service a lot more often. read more

First let me start by saying this had to be one of the most nerve racking experiences I've gone through in recent years. This was completely my fault because I had neglected to take care of my teeth for years and was embarrassed to face the facts and this wait nearly lead to having all my teeth replaced and loss of dental insurance dollars. After making a call I was placed in the care of Cristina and after a brief conversation I had my appt with Dr. Shoffet, this was an overwhelming time to face the facts. Like I mentioned previously I had placed myself in a bad place but with Dr. Shoffet guidance and hard work I have now gained my FULL smile back. With my deepest gratitude I'd like to thank Dr. Shoffet and Cristina for their nurturing care and relentless hard work. This review is for those who wait, please avoid my mistakes and take care of your health because no one else will. read more

What an amazing experience! My stepdaughter chipped her front tooth when she was 9 years old but didn't want it fixed right away. We ended up at Western Dental for braces a few years ago and they offered to "fix" the chip with composite bonding. She came out 15 minutes later with her two front teeth glued together with composite bonding. She looked like a bunny with one giant tooth. In less than an hour, it ended up falling off in her mouth. It was traumatic to say the least for a 12 year old. Since this horrible experience, we've been trying to find alternatives and since she's only 15, her options are limited. I reached out to friends and family for a recommendation for a good cosmetic dentist and Dr. Shoffet came highly recommended by several friends. Dr. Shoffet was honest about her options and what to expect and didn't sugarcoat anything, which I appreciated since Western Dental didn't tell us what to expect at all. After 6 months of mulling it over, my stepdaughter finally decided to take the plunge and get it fixed with Dr. Shoffet. We are so unbelievably impressed with the results! The appointment took a few hours, opposed to 15 minutes, and the results speak for themselves. My normally shy, closemouthed smiling stepdaughter has been grinning from ear to ear all evening! I cannot recommend Dr. Shoffet enough! AMAZING! read more

Royal Dental Practice - After! All smiles now! - Oral Surgeons Near Me - West Hills, California

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I chose her because no other was available. So I go in and it was fine in the beginning, but then she started putting me down for having my sealant not there on my teeth (I haven't been to the dentist in a while because of insurance). When she was cleaning my teeth, she got toothpaste in my eye and didn't seem to care about it. She didn't let me get up to wash it out, instead she gave me a small paper towel thing with water to wash my eye. She also used my chest as her table for her utensils. When she took the xrays, she ruined my mouth and tongue; I have canker sores all over my mouth now. When doing these xrays, she knew that it was uncomfortable and said "oh sorry" in a sassy tone. She also watched TV a lot while doing my teeth. Thanks for the wonderful experience. And reading other people's experiences here makes me mad that I chose her and I'm obviously never going back to her. read more

Amazing dental office! I have really bad anxiety with dentists and haven't seen a dentist in decades. I broke a tooth today and this office saw me immediately to deal with my emergency. Everyone there was amazing and helped me through my panic and fear, I can't say enough great things about my new dentist Roya Shoffet Yaghoubian she was amazing especially dealing with me being terrified by the dentist. I had to get that tooth extracted and while I was really scared by the end of the procedure I felt great and well on my way to not being scared of the dentist anymore. This is an excellent dental office with great staff and an incredible dentist. read more

I have been going to Royal Dental for almost a decade, and I will not go anywhere else. When I had my first visit about a decade ago, my teeth were in poor shape and I was really scared that any procedure would hurt a lot. Not only is Dr. Yaghoubian so gentle and attentive that there is little to no pain, but she also does not make you feel guilty about whatever condition your teeth may be in. Christina and Jacob are also so wonderful; everyone at the office makes you feel like family. I have had a long battle with teeth grinding, and she has helped me to repair the damage, keeping in mind what is most important to do first (because I haven't always had the time or funds to do everything all at once). Besides being reasonably priced and looking out for my needs, Dr. Yaghoubian's work has never failed me- filings and other work she completed many years ago are still going strong (which is something I can not say for fillings done by other dentists). I have never felt overcharged for any services I've received from this office, especially considering how the work you get lasts. For anyone who might be "scared of the dentist" as I was, I highly reccomend this office. Despite having initially been scared going in, I have even had all 4 wisdom teeth removed by this doctor WITHOUT ANESTHESIA (of course I was numbed completely, but I was awake as I did not want to be put under), and I was totally fine- in fact I had it done in two different sessions. And I'm somewhat of a delicate flower. If that doesn't tell you about great dentistry I don't know what will. This is the place to go for the most gentle and highest quality dental work. read more

You don't have to make the same mistake as me. That's what I love about Yelp, so that others don't have to fell in the same trap. The most important quality of a doctor is Ethical, Expertise and Putting the patient in front of their own economical benefits! If that's what you are looking for, Dr. Yaghoubian may not be your best fit. I was searching for a local dentist one day because my 6 year old daughter had a tooth that was so loose that she could flick its back to the front. I should have just wait for just a few days, and it would fall off on its own. Long store short, I searched the website and picked this Dr. Yaghoubian due to the location and the two Yelp reviews. I called and was able to make an appointment right away, so I walked into the office at around 4:00pm. The office was empty, no other patients. I am in medical industry myself, and I visit various Drs on a daily bases. The quite office is not how a popular office should look like. Here, I lost my second chance to walk out when I sense suspicious. The first thing this Dr. was taking an Xray on the loose tooth for my 6 years old daughter. But really, the tooth is so loose, and I didn't think the X-ray is necessary. I was so regretted to let her took the xray a few weeks later when I read the new report that scientists are now linking brain tumor with dental x-ray. By standard, the dentist should only take x-ray "absolutely necessary". Dr. Yaghoubian is definitely putting $$$ before the patient! The process is very quick as you can imagine because the simple nature of this case. After she found out we have excellent insurance, she did take long time to "check" my daughter, and during her checking she tried very hard to solicit for future business. She suggested crown for my six year old because she has a little development defect on one wall of one of her tooth. Luckily I have consulted this problem with other Dr. so I understand where she is leading the conversation: $$$. Most Dr. won't suggest that kind of treatment for a 6 year old with that condition because it's not necessary. She keeps suggesting that my insurance will cover this procedure. I have to tell her that it's this type of thinking that drive US health care to the roof! I have paid $50 at the end of the visit since that's my yearly deductible, which I am perfectly fine with it. A few weeks later, I received the statement from my insurance company. Dr. Yaghoubian charged $410 for a simple baby tooth extraction!!! When I first called the office to question the bill, they said they will call me back but never did. A few weeks later, when they find out I will never going back to a doctor that puts patients' after the $$$, they demanded additional $130 that outside of my insurance coverage. read more

Dr. Shoffet literally tried to scam my insurance and I am left dealing with a huge amount of unreasonable bills. She was sneaky and asked to give her a good rating on here but no. read more

Got a few cavities fixed and a crown. Going to the dentist is never fun but everything came out great.

I live out of state and organized treatment for my mother over the phone. Dr. Shoffet did an exam, xrays and cleaning for my elderly mother who is in assisted living. The cost was $640! This includes the on-site visit, but still, the price was unacceptable. She then recommended deep scaling (even though mom had this done last year), and 3 crowns or extractions. If crowns, she recommended general anesthesia. So the total price would be about $10,000. I took her xrays to my own dentist for a consultation. He said first of all, her teeth were dirty. Second, she did have three cavities but all could be filled normally. I then took mom in person to another local dentist. He confirmed that her teeth were dirty and that she had 3 cavities, no need for crowns, extractions, or anesthesia. Obviously I will not be sending my mom back to Dr. Shoffet, nor can I recommend her. It's possible that in person she is more conservative and does not recommend unnecessary treatment. I am relieved I did not follow her treatment plan. read more

My mom went in and received the best dental care shes ever received before. They were very nice, professional and met all of her dental needs as well as working within her budget. She highly recommends this dental office and even has me conviced on giving them a visit. Wish i could give them a 6th star. read more

This has got to be the worst dental experience I have ever had. I got charged 451 dollars for a tooth polish not even a cleaning and some x rays! I have never been charged that much for that in my life, even when I wasn't paying insurance! They also told me that my insurance was no good, granted I have HMO insurance, but to my recollection you should at least get a teeth cleaning and x rays twice a year. I would highly recommend against this place read more

I've been a patient of Dr. Roya Shoffet's for over 15 years. I've been to 1-2 other dentists along the way because of proximity but they were awful. I came back to my tried and true Dr. Shoffet. I live in the Westside, but I'll trek to the valley because Dr. Shoffet and her husband,Jacob, are great!!! They are honest, attentive, caring, patient, accommodating, and provide great service. I've learned that a great dentist is hard to find so I will continue to trek to the valley no matter where I am. read more