6/9/19 100% thankful and impressed by the Royal Auto Spa team and their reaction to out of nowhere thunder storm. They immediately jumped into action bringing cars under cover and putting windows up. More importantly they made sure that all customers and employees made it inside. Their professionalism in the face of adversity was extremely impressive and they deserve 5 stars all day. read more

Paid 28 bucks to run it through the wash? What's the point of a these kind of car washes? It's obvious it about volume not about quality work. U got my 28 bucks for the last time, and thank God I wanted the 90 dollar detail but they don't do them on Saturdays. If This is a glimpse of what there work looks like no thank you. Owner / GM you guys need a o hold a higher standard. read more

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This is probably the worst wash job I've had...EVER! I spent $31.00 for interior and exterior cleaning and the pictures show what was still on my truck. Do yourself a favor and do it yourself or at someplace else for sure! read more

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Nice spot to come get your car wash! Their employees work hard in every kind of weather. I say that because it's currently 106 degrees out and you wouldn't catch me outside. Therefore, a tip is a small token of my appreciation. If you're a Mesquite ISD employee, they offer a percentage off of your total. Another perk is that after your 7th wash you get your 8th one free! I always look forward to the surprise of it being my 8th wash and not having to pay. read more

Y'all this place is really bad I went here BEFORE reading reviews and I'm not satisfied with my "detailing" service I had a sticker on my window for a long time and the goo from it is still there after the "detailing" seriously don't go here -_- that's the main thing I'm mad about my seats look great HOWEVER I called AFTER and tasked it my cup holders should be detailed after the detail and they said "they blow out all the crevices and wipe out the cup holders my truck looks nice and my seats too but It is not worth those prices read more

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This is the first and last time I bring my car here. Their focus must be on time and not quality of work. I paid $28 and tipped them but they couldn't even vacuum properly not including how my dash wasn't wiped, I don't even want to inspect the outside of the car. Just a let down read more

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This is the place to go if you want your car washed properly and treated like it's brand new and going to the show room floor . They never let me down I go here twice a week with my monthly pass and they take great care of me ... Thank you !!! read more

This was my first and last time here. This is what the sides of my car looked like post wash. read more

Royal Auto Spa - Car Wash Near Me - Mesquite, Texas

i arrived at 6:20 pm and they were closed. there were two other vehicles that arrived as well. So much for 7 pm.

I've been coming to Royal car wash for over 2 years. I absolutely love the people here, they are so friendly and they work extra hard to make sure you're satisfied with the service. Aaron Martinez rocks! He always has a great attitude, and excellent customer service. They know how much I love my Jeep. :) Keep up the good work guys! read more

Royal Auto Spa - Car Wash Near Me - Mesquite, Texas

Got 2 cars detailed today. ALL CLEANING/DETAILING WORK TURNED OUT AWESOME!!! When my fiance got back in her car, she found her bracelet in the cupholder that she lost a year or so ago! I went back inside and spoke with the manager (Hugo), to thank him for their honesty and awesome service. We will be back! Thank you Royal Car Wash staff! read more

They do a great job washing my vehicles. before I moved from garland I would come by and have my car washed very thorough if you need them to go over any misse spo they don't mind. Also associate Hugo is always a delight to interact wit. read more

Just paid $50 for almost nothing. See pics. Went on my lunch break and don't have time to mess with waiting to have a redo. So disappointing. Lesson learned. read more

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Paid 140 for a car wah theu did more like 35 job my windshield looked like crap my floors weren't clean I asked the guy who clean my car several times to fix it and he just did a a half butt Job the wax has some scoffs in it don't go here unless you want to get ripped off read more

Royal Auto Spa - My tires are unbelievably shiny and my rims look terrible. The fender is streaky. - Car Wash Near Me - Mesquite, Texas

Absolutely horrible service. First, I wanted the deluxe package that included shampooing but I was told the shampoo machine "hasn't worked in a while". THEN they offer a 20 percent off discount for teachers but no one knew how to put it in the computer so I ended up paying almost full price. When I selected my package I was charged an extra mud fee, that's fine but when I got in the car it was still coveted in mud. I was then told "this doesn't come with the package". Look at this pictures and tell me this was worth $50. read more

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I've got my car washed here several times and I am disappointed almost every time. The staff is friendly but they don't leave my car clean. They are suppose to vacuum inside but I always find it dusty or just not vacuumed. And they never clean the inside of the cup holders. I had to get a wash during the pandemic and they did a "sanitizing Bomb" before they could start working on my car. Well, the next morning I realize they didn't bother to wipe down the sanitizer because I see the dried up specs of it on my dashboard, steering wheel, radio, everywhere! Also, they left a huge smudge on the windshield on the drivers side. Just a poor job all around. This will probably be my last visit. read more

Another place I should have checked the ratings before I came here. I have been here over an hour. Ironically, under the EXPRESS awning. I paid for the $50 Super Clean. So I would expect better service. Unfortunately, I am disappointed! read more

Royal Auto Spa - That is my car in the bottom right corner. I am under the EXPRESS awning, but I have been here over an hour. Ironic, huh? - Car Wash Near Me - Mesquite, Texas

I'm very happy with the service I received with my car wash. They did a great job with it. Even added a pina colada scent inside. Inside place had two TVs which had news and a TCU ball game with massage chairs. Staff was uber friendly. I suggest the 50 dollar wash special. I believe a lot of negative reviews were people going for lesser and thinking that expected more. read more

Royal Auto Spa - Working hard !!!! - Car Wash Near Me - Mesquite, Texas

I'm not the type of person to leave bad reviews anywhere or reviews at all but I was actually very disappointed. I paid 50$ for them to take almost two hours and they didn't clean in between the seats, the mats, or my rims. I might give them a second chance maybe they were just in a hurry idk. read more

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You want something done right you do it yourself. Why even pay for detailing when they don't even do the most basic thing like wipe out the inside of your door panels like they say they do? None of my glass is clean on the inside. The carpets were barely vacuumed. I scrapped bird poop off of my hood right after leaving because their idea of a car wash DOESN'T consist of actually cleaning the literal crap off of it. The only good thing I have to say about this place is that they were finished pretty quick, but I can see why. It's because they barely did anything! This is very unsatisfactory. It's worth the drive to Allen where those guys do amazing. Don't waste your money here. Just detail your car yourself... wish I would have! read more

Royal Auto Spa - Car Wash Near Me - Mesquite, Texas

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We took our truck for a Complete Detail. They say 1 and a half hour wait and we waited 3 hours. There were a lot of bad details inside the truck. I had to mention that the truck was not that dirty. My husband end up cleaning the back seats himself after paying 170 dollars because he try to tell the lady that they were dirty and she responded that some stains dont come off and that they had special foam they use, my husband wiped it off with a wet rag and it cleaned the leather. read more

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This is the worst car wash ever!! I had an issue with scratches on my new car hood so the employee Paco decided to take a buffer to it and had no idea what he was doing!! Six months later I need new paint on my hood because he buffed off all the clear coat!!!! Of course the owner Jeff took zero responsibility for it. I just told him that it was GM inspected and that is exactly what happened and I knew he wouldn't take responsibility for what his employee Paco did! Every time I had my car washed I left with the windows dirtier than before I took it in! DONT GO HERE ITS NOT WORTH IT!!! read more

Waited 4 1/2 hours to get my vehicle washed and detailed, so angry when I finally left ....then I see my rearview mirror is dirty and even has the overspray spots showing. Went to put rubber floor mats back this morning and look how dirty they are!! read more

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I had my Honda Crv-Exl ---Ultimate Deal on 06/13/2018. I could not believe the dirt was still on my car inside and out. The dash still had dust all over it and the carpet was half vacuumed front and back. My floor mats were not even in the Honda due to me taking them out and I left them at home. I actually wash them myself and let dry and put back in myself. I literally had to wash the bottom of my car all the way around. I had to open up the back in and wipe out the dust and dirt. I will never go back to this car wash. I spent 4 hours wiping/vacuuming and putting leather treatment on my seats and oil treatment on the trim and inside of my Honda. Glenda read more

Horrible once again. I don't even know I bother? Had to tell the manager they didn't even vacuum my car right , left dirt in carpet still. Smh just look at the photos read more

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This is my second time here, the first time I spent way too much money, spent 2+ hours and my car was barely vacuumed properly. Second time, I spend was too much, almost 2 hours, my windows aren't really clean, the back window is streaky the cup holder in the front seat is soaking wet under the protector and there is some kind of white liquid on my passenger seat, my whole dashboard is sticky and streaky, several spots where the cleaner wasn't wiped off properly and some places it wasn't wiped off at all. For $95 dollars I would expect better. I will say that did a good job at the vacuum and shampoo. read more

Royal Auto Spa - Car Wash Near Me - Mesquite, Texas

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Went to get my SUV washed, the inside wasn't completely wiped down. Dash and center console didn't get touched. Running boards are still dirty. My antenna is broken. Customer service wasn't as friendly as in the past. Prices went up. read more

I give this place 0 stars, there service sucks. Very unsatisfied, I specifically told them I needed my back row deep cleaned because of throw up and they told me they would do it for $100 which isn't even one of there service prices, after they supposedly finish I go to check the car and drive off they only cleaned two seats in the back row because I had a car seat over the other that they could have just pushed over instead leads , then they proceed to tell me they aren't allowed to clean throw up so obviously that wasn't even touched, I have a third row that they didn't touch at all, they told me they couldn't do anything about it $100 down the drain. read more

Took my car for inspection and they purposely failed. My car was working fine before taking it there but for whatever reason my car would not start while they performed inspection. Not sure if it's all their fault but still questionable. I only asked for credit for car wash since I they could not pass inspection and I paid but they denied it. It was just overall bad customer experience and suggest you use another business since they don't deserve your business. read more

The rings were not clean well and this is not a busy day because there was a few cars cleaning.

This is a totally average car wash. I came in, $10 in quarters in hand, ready to wreck shop on the pinball machine. Nope. They took out the ol' pinball machine as well as pacman/galaga last year. Thats a shame, because for me its kind of a deal breaker. Royal car wash looks nice enough, and they run a pretty tight ship. Lets be honest though, any drive through car wash is going to have water trapped in the mirrors and door jams, and making you buy the $39.00 wash and up to have the option to have that water blown out with air... is... a bunch of hot air. Most people wont care, but I do, and I am the customer after-all. If I ask for you to blow out my mirrors... do it. Dont charge me for 30 seconds of compressed air. Sheesh. The 7 day clean car guarantee is a plus, but this place is a far cry from Hacienda in Rockwall, which has a full scale cafe inside... AND classic arcade games. Give me a reason to come back Royal Car Wash, because the experience is Royally average. read more

Horribly slow, rude & uncaring. Don't waste your money during the weekend. Royal opens at 8 am, at 8:10 they started on my car. It took 15 minutes for them to vaccuum my car, a Kia that was not very dirty. Only 10 to get the car washed and 15 minutes to dry it. The was not cleaned well. Lots of bug splat not removed. Workers were being rushed. Asked for the manager, I gave up waiting for him after 15 minutes, he never showed up. read more

Royal Auto Spa - Bug splat - Car Wash Near Me - Mesquite, Texas

They don't care. I really don't like Aaron Martinez he's not a manager. I give them a - . I spent 34.00 for nothing they will rush it thur and will get mad when you show them dirt.I spent extra $8.00 for ARMOR ALL to put on my running board.He thought I was going to give CASH. Please people don't go here!!! I have ask owner to call. NO CALL !!. Kerry Butler read more

Decent place with fair pricing.....but SLOW! Almost one hour for Super Clean wash and still waiting!!!! read more

Royal Auto Spa - Car Wash Near Me - Mesquite, Texas

Totally disappointed! Despite the bad reviews, I decided to give them a try. I paid $53 for nothing. I asked the guy how long would it take. His response was 45minutes to 1 hour, maybe less which is why I decided to go ahead and stay. I was frustrated already so I decided to go outside and see for myself what was the young man doing, he was cleaning it with no rush whatsoever. He was so calm compared to the other guys but what pissed me off he had time to play with his hair. I was there for almost 2 hours, probably would have been longer if I didn't ask them what was going on. After that, they gave me my truck. Yay, you would think that after so long it'll be nice and clean, WRONG. read more

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First time and last time I will ever come here!! I got their $27 package deal... what a joke!!! First of all the lady at the counter should be fired... no customer service skills at all.. no hello no how Can I help you.. nothing .. thought maybe she had lost her voice ... I could have just walked out without paying because she frankly had a I don't care attitude... the inside sitting area is nasty and needs a good wipe down and floor clean ... when I got my car back, some of the inside windows were not clean .. the dash was not clean, my carpet was not vacuumed correctly.. they just rushed thru it like a $5 car wash... was very disappointed... didn't smell the new car smell scent either !! They say it's a 24-48 guarantee but who has the damn time to come back to go through that hell again! I don't understand how they are still in business!! read more

I paid $24 and could have done a better job. The floor still had specks of debris, the door nor middle of car was wiped clean and the windshield was streaked. Not the first time for such shoddy work. Sent an email and called with no response. Either spend your money at a place that will value your business or save your money and do it yourself. read more

After getting my car cleaned realized my Bluetooth OBDll reader had been stolen from there. They checked cameras and said "my guys wouldn't do something like that". read more

I always use Royal due to their outstanding work and the courteousness is just outstanding. Don't get me wrong I do have back track every once in a great while but not even close to the competitors carwash I use to use. Royal is HORRIBLY AWESOME! read more

Royal Auto Spa - 96 Jaguar - Car Wash Near Me - Mesquite, Texas

I bought an Ultimate Package. My truck was still dirty. Still had dead bugs on my front. Roof of my truck dirty. Bird crap all over the roof. Pretty bad job. I had to go to a car wash a finish the job. read more