In response to the previous post here is a screenshot of our correspondence. No invoice was…read moreprovided and you asked me to pay with cash, but I asked to pay with a check.

1st business I called in a time of need as my trailer took some heavy damage in an accident on the…read morefreeway. Jason answered the phone and told me to bring my trailer over for him to look at. Once he took a look at it he said it needed a new hitch and he could have it done by early afternoon. He went and got the parts and welded a new hitch on just like he said. He got us back on the road quickly as we were just passing through Sandy on a road trip. Very impressed. The new hitch is heavy duty and has worked flawlessly. Highly recommend Jason for quality work and customer service!!

I rarely leave reviews, but this one needs to be said -- this was one of the most unprofessional,…read moremisleading, and frustrating experiences I've ever had with any service provider. I booked a boat repair appointment and clearly explained the issue over the phone. I was told confidently, "Yes, we handle this type of repair all the time." They explained the pricing as follows: $75 deposit to confirm the visit, and a $175 flat fee for the first diagnostic hour -- which would only be charged if no repair was done. If a repair proceeded, that $175 would be fully applied to the repair cost. I paid the deposit and scheduled the visit in good faith. At the appointment, the mechanic -- Tyler, who also identified himself as the co-owner and said his father Jeff was his partner -- showed up clearly inexperienced. Per his own words, he had been fired on the spot from his previous mechanic job. He had no idea how to diagnose the issue. Instead, he fumbled around, calling friends and his dad, and flipping through the manual. This, after I was assured over the phone that they were qualified for this exact issue. When I asked what was going on, Tyler admitted: "I can't figure it out. I'll refund you the $75 because I can't fix it." But he didn't just fail -- he left my boat in worse condition than when he arrived, with tampered and potentially damaged electrical systems. I'm now considering legal action for financial loss and emotional stress. Then came the final insult: they sent me a $750 invoice -- despite Tyler's clear promise not to charge me and to refund the deposit. I followed up and spoke with him again. He told me he'd "have accounting reach out to fix it," but no one ever followed up. After more ignored calls, I finally reached someone by phone -- whom I believe was Jeff, based on what Tyler told me (that Jeff is his father and co-owner). That person told me they would take me to court if I didn't pay. This company misrepresented their capabilities, broke their word, possibly damaged my boat, and tried to bill me for hundreds of dollars after delivering no legitimate service. Stay far away from this business. What I experienced wasn't just incompetence -- it was deceptive, disorganized, and potentially predatory.

From the owner: Utah's Premier Mobile Boat Maintenance and RV Repair Service. *For Models Newer Than 1998 & 19+…read morefeet* We make maintaining your Boat and RV convenient. From check engine lights, oil changes, summarizations, and impeller changes to full tune ups, or even detailing and upholstery repairs, we've got you covered. **HERE’S WHAT DON’T DO: 1.Work on models older than 1998 or shorter than 19ft. 2.Any carburetor adjustments. 3.RV Black tank repairs or sanitation systems. 4.Full roof reseals or complete roof replacements. 5.Any Dry-rotted wood or subfloor replacements. 6.Full engine replacements or cracked blocks. 7.Work on any Diesel or 2-Stroke motors. 8.Major electrical re-wiring. 9.RV Slide-out removals, realignments, or structural work. 10. Fiberglass or siding repairs. 11.Frame welding or structural repairs. 12. ANY Work on your truck or tow vehicle. 13.And Most Importantly, **We Don’t Work On Anything You've Already Disassembled & Don't Know How To Reassemble.

I am beyond impressed with the service I received from Royal Diesel. My Ford-F550 diesel box truck…read morewas having some serious issues and cut out entirely while driving. I wasn't sure where to turn or what to do with an otherwise great truck. I stumbled upon Royal Diesel and decided to give them a try. From the moment I walked in, the team was incredibly friendly and professional. They quickly got to work investigating the problem and were able to diagnose it as a fuel issue. They were able to get the repair done quickly and at a fair price. I can't thank Marty and the team at Royal Diesel enough for their excellent work. They truly went above and beyond. I now bring the team all of my heavy equipment for maintenance and wouldn't think of calling anyone else if I get stuck on the road again.

From the owner: Your heavy-duty diesel truck is important to you. If its a commercial vehicle, its a vital part of…read moreyour business. If your truck has engine problems, having downtime is not acceptable. You can be sure we make every attempt at providing the fastest turnaround without sacrificing quality work! Let our team of certified technicians get you back on the road quickly! Royal Auto Group in Tooele, UT, is ready to help with your heavy-duty diesel truck services! Call our diesel truck repair shop. Trust our UDOT certified technicians to get the job done right!

I Had a great experience! Tooele Tire shop took great care of me. I'm fr out of state and like to…read moreshop locally when I can and they did not disappoint! Clean waiting room and fair prices. Highly recommend to anyone needing tires or tire repairs.

Great service! Prices are fair. Workmanship is great! Eric is a master and is great to communicate…read moreany issues to. Thanks for being great.

awesome people, ask for Rob, helped us on the spot, back on the road in 15 min. RV power issues, no…read moreproblem.

Needed a valve installed on a permanent propane tank on my RV van. Very hard to find somebody in…read moreSalt Lake to do the work! I got there a little after they opened. The woman at the counter said they closed at 6:00, and she would call me when it was ready. I told her I lived an hour away so please give me time to get there. She said she didn't want me to drive that far, and they worked on it right away. Excellent service!

I needed to get a check-up on a Victron Energy system with solar panels on the campervan I…read morepurchased. They were very welcoming to my request and scheduled a convenient appointment. Chance is truly the guru of these systems. He did some troubleshooting to get me pointed in the right direction, then helped my to complete the upgrade properly. These systems are VERY complicated, but work incredibly well when configured properly. Chance went ABOVE AND BEYOND in his service level to make sure every component was working efficiently and safely. I can't give any higher recommendation for this business!

Awesome for any kind of creative idea you have! These guys re master any trailers or even new kinds…read moreof finds.. I haven't ever heard them be stiff necked about anyone's idea or vision. As far as i'm concerned these guys are heroes who make dreams come true.

Wow! My first time in the store, I just bought a travel trailer that needed some hitch work…read more These people are great! Josh Kinder the Service Advisor was an incredible amount of help. I will be going back here for all my trailer needs. Thanks guys!

I've called in to get help in the past. And it's always been great. But today I called in to the…read moreparts counter and got a guy with a huge chip on his shoulder. He had a attitude from the first interaction with him. My wife who was in the store had the same interaction. He is a total pain in the a** to deal with. I'll be hard pressed to call or deal with these guys again.