We contacted Telsco about our front doorbell camera not working properly. We were able to book an…read moreappointment for a technician to come out to the house. Alan called first and arrived a few minutes early. He was extremely friendly and explained exactly what was wrong and he came prepared to fix it. We were very happy with the speed of the repair and excellent workmanship that Alan possessed. We have been very pleased with the customer service and with Telsco from the start and continue to be satisfied customers.

Was very impress from the first day with our rep explaining the different options. Was not…read morepressured to purchase, was left with things to look over and even told to compare with what others offered. Installation took about 2 hours, but no complaints, as it was all done carefully with no damage to my house. The equipment is a bit more expensive than some companies, but the service makes up for it. I have called or e-mailed questions or concerns and they were answered promptly. And the monitoring is all local so that puts my mind at ease. I'm monitored for flooding, carbon monoxide and fire as well. Very happy to be a Telsco customer

Liberty locked my elderly parents into... Liberty locked my…read moreelderly parents into a 3 year contract without explaining the duration & did not provide them with a copy of the signed contract. They refuse to take a notice of cancellation now so I will be forced to remember to cancel in 2 year's time when the contact ends since they have AUTOMATIC month to month renewal after that period. In my opinion this company is extremely shady & preys on the elderly. Absolutely disgusting. Would not recommend them to anyone.

I wish I could give them zero stars. Worst home security provider I've ever dealt with - besides…read morethe inadequate equipment, issues with the doorbell camera and evrything in between... I paid for my contract because i had to (after I moved) and when I was able to cancel it, I cancelled my contract on time, received confirmation IN WRITING that it was cancelled and they charged me the following month - June 15th. I called to have it refunded June 16th and they said they couldn't put the ticket in until the next day. I called back the ticket wasnt created and they did in that moment And said it would be 2-3 days to process, 2 weeks later and I haven't been refunded. I just called and was advised teh ticket was closed on the 26th, and I would see the money in 5-10 business days. ‍ what. A. Gong. Show

This company's guards has reputation for getting physical with people. I've seen what this…read morecompany's guards are capable of and would never use them. The risk of a lawsuit is much too great. Stick to trusted and respected companies like G4S or Garda and leave Paladin to those who don't care about keeping up appearances.

Although I have the upmost respect for real professional Security Officers, I cannot stomach the…read moreones that think they are actual enforcement officers. Even more troubling are the ones that use their position to exact their personal revenge on society. I had the pleasure of dealing with just such and individual this week. This individual is the site "manager" at the new Airport Outlet Mall. I pulled in and stopped at the gaurd post whilst in the middle of a conversation with my daughter. A conversation that the "manager" decided to force himself into. As we rolled to a stop my daughter said "Stop Dad". Because we had already been quarreling, I responded to her "I know I have to stop, I'm not a f#@$ing idiot". This is when the "manager" pushed his face into my window and told me "i'm not going to put up with that kind of language, say that again and I will have you banned from this site!". Shocked at his flagrant outburst over a comment not even made to him (he wasn't even the one holding out his hand to instruct the stop, he was standing behind the guard performing the stop) I simply asked 1 thing. I said "Paladin?" He said "yes". I said "thank you" and I drove away into the site. When I came back to pick up my daughter I was told that the site "manager" for Paladin had gone to the managers of both construction companies working the site and demanded my vehicle be banned from the entire Airport Outlet Mall. I said ok and have been dropping off and picking up my daughter on the street out front ever since. Compete over reaction and blatant case of abuse of , I'd say power but he really doesn't have any "power" just a power trip. I was told he had a wonderful story of me cursing at him and his fellow gaurd and wreckless driving on the site. Either of which SHOULD warrant a ban. Unfortunately for Paladin, their site "manager" kid and both of the host companies, I have both audio and HD video running in my car at all times. A full video copy of both encounters are currently on a site that rhymes with bluecube . As someone with over 25 years experience in enforcement and investigation I am shocked that a company like this would let someone with this level of personal issues and agendas work for them much less give them any hint that they may be in charge. One thing for sure, never again will I recommend this company for more than a static fire watch. Clearly people such as this "site manager" shouldn't be allowed public interaction. *Happy to share the video with anyone wanting a candid look at what the gaurds are actually like to customers versus the marketing departments propaganda.

People in my family have gone here to have their computers fixed a few times now, and every time…read morewe're impressed! Their prices are reasonable, and the people there really do their best to fix your stuff, save your data, etc. in the best way possible. For people out of Sherwood Park, it's a bit of a drive, but definitely worth it for their reliability and trustworthiness :)

From the owner: No Contract Home Security & Alarm, 780.416.0266 PSNA trained…read moreand Certified Installer. Alberta Owned. Bonded, Insured, certified for all major makes and models of security systems with thousands of installs and repairs to date not only are we local but we are priced right. Honeywell Authorized Dealer.

I would like to say that this review is for the technician Torian that came to do our house. Torian…read morewent above and beyond our family and did an incredible job. He was so pleasant to talk to and made the whole process nice. As a face of the company they are lucky to have him

I signed a contract with Fluent a number of years ago because it was a Canadian company. I was…read morerecently told by Fluent that they are not monitoring my system but that a.p.i. Security system is. Fluent did not notify me of this nor have they provided ANY service - making a horrible name for Canadian companies. They just took my money & then sold my contract to another company. When I requested service I was told it would cost a ridiculous amount of money.Horrible company, horrible service!! Save your money, find another provider!!

He answered me back quickly and came over for a quote the same day. Was able to complete the job 2…read moredays later. Very happy with quality of work and price. Recommended.

From the owner: I'm committed and I really pay attention on detailsread more

Upgrade Alarm Control Panel. Alarm technician Andy provided excellent workmanship and I feel we…read morereceived good value for funds expended. I highly recommend this business for your home alarm installation and servicing.

Please read this before you decide to use this company .This by far had to be one of the worst…read morecompanies I have ever dealt with . When I met with Dolby to discuss my system I specifically told him I wanted to purchase the entire system , he wanted me to enter an agreement where I rent the equipment from him for a period of 3 years + monitoring fees . I stated I wanted to buy it not lease it from him and he wasn't happy about that . He thought about it and quoted me that to buy and own the equipment I would have to pay him $2000 + GST for all the equipment and I agreed to that and a monthly 1 year contract of $39.95 which he raised to $42.95 then raised again to $49.95 . I ended up selling my home and asked him if he was interested in installing a new system in my new home . He replied "No" he was not interested so I advised him I would be discontinuing service with him . Thats when he decided that I owed him more money . I was in a 1 year contract which I completed and then went month to month as discussed and I owned the equipment since I paid him over $2000 and he kept stating he thought I owed him something ... conversation ended . Here is a link to all the equipment he sells and the retail pricing . https://buy2gig.com/ . This will show you the price differences between what he wants to charge you and what he's supposed to charge you . In my case he gouged me and the equipment he says he sold me for $2000 actually is worth maybe $700 I didn't feel good about how Dolby mentioned he thought I owed him more money . I bought the equipment outright or so I though and he verbally told me I did I sent him a written notice of cancellation as per the agreement and I get a message back from Dolby demanding $600 for unlocking the control panel or he is going to come and remove it . I was like "what" ? I bought the equipment from him but little did I realize the Dolby and his shady ways wrote on the contract in small writing that the control panel was " not inc" and I did not notice this at the time I signed the contract because I trusted him and the verbal agreement we had . Dolby is as shady as they come, always trying to figure out a way to take advantage of his customer so that you will owe him more money at the end I suggest you all close read the contracts he made you sign as he has made it so that if you discontinue service he will come after you for additional money . He basically ripped me off and knew he was doing it . It was he that did not want to continue service because he wanted the $600 cash grab and he will take back this monitoring panel , then sell it and install it in someone else's home telling them that its new when its not ...its actually from someone else's home as will be most of his equipment ....super shady !!! I have signed up with Telsco . There you buy the equipment and they do not own any of it , it will always be yours . I even sent them a email to verify the control panel is mine to keep and they stated yes it is ( see attached photo) . They are the exact same price as Dobly's JTL and they do not do shady things to their clients . They actually gave me better cameras which include sd cards and the ability to talk through any camera where Dolby does not offer that . Again Dolby goes out of his way to take advantage of his customers ...most of you do not know this yet but just wait until you try to discontinue service even though he verbally tells you that you own the equipment he is not being honest to you Ive learned my lesson and I hope you seriously look at what you have signed because he 100% is going to play it to his benefit and add very small print items onto the contract so he comes out ahead and remember some of his equipment he is installing has been in other clients houses ,such as mine , so anyone after this point may be getting my control panel installed in their home

Rob was so great when he came out and pointed out so many things I didn't realize I needed to do…read moreand get done. Thanks, Compton

I have resolved all issues I originally had with Rob and we have discussed everything. I understand…read morehow difficult it is starting a new business and I appreciate Rob's honesty and I look forward to doing more business with him again. I wish him the best in his future endeavours.