ETR technician, Chris Skelton, did an excellent job servicing our HVAC units today. The work…read moreperformed was completed on time and the cost was very competitive. Jorge Rodriguez joined Chis toward the end of the service. These technicians are friendly and professional. I highly recommend East Texas Air and Heat.

ETR fixed all of the issues that my prior company messed up:…read more1) Busted duct work - Repaired 2) Units not level causing water to collect in overflow pan - Leveled 3) Filter sensors were disconnected causing poor circulation - Cleaned multi-stage filter and reconnected sensors 4) No condensation overflow sensors - Installed sensors to shut off unit when overflow line is clogged 5) Circuit breaker on outside unit was wire tied without a breaker (totally illegal) - Installed breaker 6) Wouldn't heat due to coil malfunction - Replaced coil under warranty 7) Many more issues of total incompetence - ETR fixed EVERYTHING

Exceptional customer service - from the dispatch to the communication from the technicians…read more Great response time and repair work. I used them for an installation and was impressed and I had them out for a repair and their work was fast with great results.

C & R heating & cooling You are mistaken, the state has not…read moreclosed the complaint. Contrary to what you write it has been forwarded to Texas Department of Licensing & Review. It is no longer being researched, but has passed to the PROSECUTOR, Mr Andrew Lisenby. The case number number:ACR20250016098 Again, you are mistaken I never had a contract with Steve Thornton "builder", but I did have a contract with C& R. Yes, my attorney has been in contact with your attorney and it appears we will go to court. So, if you think this is resolved you are mistaken. I might suggest three owners opening the mail and responding to e mails has left C & R MISINFORMED 7/23/26 update

I've been a tenant with Lewis Property going on three years and have no complaints whatsoever. Any…read moremaintenance issue that comes up is handled in a timely manner and Dale is the absolute best! I highly recommend these folks, you won't be disappointed! Christie W.

If you have the opportunity to rent from ANYONE else, do so…read more I've given this company 2 years of my time - time spent in utter misery. The first time was in June, 2012 the house we leased would not cool below 85 degrees. It took a over 2 weeks for technicians to arrive and that was after we called 3x. They did what they could but, the unit was 1) not big enough for the square footage and 2) the old unit had been in the attic and the duct work was not updated. After that, we were lucky if we got it to 78 degrees but, I'd say it averaged 83. Our electricity bill the first month we were there was over $500. We had to purchase 3 window units, one for each bedroom. None of the other windows would open. Our living area, kitchen and dining area made up over half of the square footage. We couldn't sit and watch a movie as a family, use the office or sit and have a meal unless we wanted to sweat profusely. We pretty much lived out of our bedrooms the entire year. If I had friends over, we had to hang out in my bedroom which is just awkward! (In the winter, we had the opposite problem but, in the winter you can at least put on layers.) The house also seemed to have bad ju-ju. I mention this because the 2nd place I rented from them was steeping in it. In 2012, I didn't believe too much in ju-ju. Now? I have to say I do. Fast forward to May, 2018 - My partner was approved for a bottom floor duplex in the Brick Street District. If I were to tell you everything that went wrong with this place, it would be a novel. Suffice it to say that Lewis Realty doesn't seem to care for same sex couples. We were told no animals whatsoever. The lady upstairs moves in with 2 chihuahua's, a cat, a kitten and a drug addicted 23 year old daughter who was an escort. We were told the back yard was exclusive to us but, nothing was done about the chihuahua poop and trash being left out in the yard. I was assaulted (not violently, but enough to press charges) by the main tenant upstairs after she had been up all night on a bender. Lewis Realty didn't even respond to our notification. We had to call the Police about 20 times over 10 months. Our calls were legit noise complaints at 2am. The tenant upstairs would call them at 10am to complain that I was keeping them up with my music. They enjoyed antagonizing us. They were purposefully loud and we found a board with our pictures on them. Apparently, the main tenant had been stalking me online. Once, she flooded her apartment, water came cascading down our walls. It looked and sounded exactly like rain. The electrical was horrific. I don't think it had been rewired since the early 70's. Our dishwasher was out for 6 months. I must have called every week for 2 months then every 3 or 4 the remainder. Our bathroom light was out for 2 and a half months. We had to use a string of flashing christmas lights for night-time. The 2nd bedroom's light and ceiling fan was out for 6 weeks. Oh, and the ju-ju? My partner and I began feeling very sickly the longer we were there. It was similar to the way I had gotten sick at the house I rented from them previously. My partner does energy work, which is what opened my mind up to it. After 10 months, we moved directly next door into a nicer, more affordable single story duplex. The landlord is a dream! When she heard how horrible things were, she let us move in for a discounted deposit so we could get away immediately. We paid her the rest a month later when we got our tax refund. Stay away from Lewis Realty. They don't care about their tenants safety, they don't enforce their own rules, they don't hold themselves to a decent standard. If they're the only ones who will lease to you, I wish you nothing but the best of luck and hope you're handy around the house. P.S. I have a folder FULL of photos and other evidence from the hell we escaped most recently. Here's just a few, to give you an idea. I'll post the video of the water cascade and video/audio of the noise as soon as I get it off the other computer.

This crew is awesome! They came in and did a great job. They were fast, clean, very polite and…read moreinformative throughout the whole cleaning process. I'm definitely going to call on them again.

These guys are great. They are very timely and leave the fireplace spotlessly clean. They are a…read morelocally owned business, which I like a lot. If you need your chimney cleaned these are the guys to call!

not only did chris come out in record time but his skills were amazing and his customer service…read moresuperb . very very reasonable prices . we are so pleased with what we thought was going to be a major costly repair . professional / service a+++......

Very reputable company with great customer service. They don't charge a per hour fee, only a…read moreservice fee, & parts. They can typically do same day service if you call them early. We've used them a few times & they've always fixed our problems at a very reasonable price. Give them a try.

I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

we were welcomed with big smiles! we toured many homes and many questions were answered. They spent…read moretime with us on what we wanted and the processes of ordering and setting up. after a bad experience with Pratt homes this was a breath of fresh air. very professional.

Nice homes and yet the WORST experience dealing with them. Bought a lot model that was on their lot…read morefrom 2018. Purchased in February and it is still NOT complete. They had it delivered and one half was ran into a tree. Then it sat on the property a month to the day prior to attempting to send anyone to set it up. As the workers came so did the chaos. Trash out in all the cabinets, workers messed up the guest bathroom(diarrhea all over floor,cabinet,toilet), workers cursing my husband out in Spanish, mud all over the floors, the painted the walls flat paint with the other paint(so it's two toned), and the list just goes on. In April they were supposed to have finished everything but did not. It has leaks in the roof and skylight that Ron Hays knew about plus a burned out fan in the living room. We were supposed to be given a paid survey that was part of our deal and we had to go pay the $650.00 ourselves. If we had know it had sat on the lot for 3 years and the roof leaked, we would have definitely passed on this one but now we just would love them to finish it. Nothing was really done professionally. We'd ask a question and hear "that's not my job" "Ron's at lunch" " I'll call you back" "I'll text you the answer" with getting nothing. I moved from Tyler Texas in 2018 and still go there so a lot this would be a referral for me to my friends.

They did an amazing job for us. I wanted a glass top for the hall desk and they were great! Very…read morenice and responsive.

I walked in, brought them an antique table i wanted a glass top for, it was very unique in design…read moreand they completed the work in just three day! Gave me a great price! I couldnt be happier with their work, efficiency, price or customer service!